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Motor Vehicle Consultants

Motor Vehicle Consultants

 Verified
Motor Vehicle Consultants
5.0

534 reviews

Positive vs Negative
100%0%
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RACQ Car Brokerage Service is provided by Motor Vehicle Consultants.

 AI reviews summary 

The overall sentiment for Motor Vehicle Consultants is overwhelmingly positive, with the service receiving unanimous 5-star ratings from recent clients. Reviewers highlight a stress-free car-buying experience that eliminates the need to haggle with dealerships. Key takeaways include significant financial savings on both new vehicle purchases and trade-ins, alongside a highly professional and communicative team.

Pros
Exceptional Savings: Clients consistently report securing prices well below what they were quoted at local dealerships, with some saving thousands on both the purchase price and trade-in valuations.
Stress-Free Process: The service is praised for removing the hassle of visiting multiple car yards and dealing with traditional sales pressure; the team handles all negotiations and paperwork.
Outstanding Communication: Consultants (particularly Andrew, Evan, Craig, and Darren) are noted for being highly responsive, patient with questions, and providing regular updates throughout the sourcing and delivery process.
Speed and Efficiency: The team frequently sources vehicles that dealers claim are unavailable and often manages to arrange delivery much faster than expected, sometimes within a week.
Cons
No recurring complaints: There are no significant recurring issues or negative patterns identified across the provided feedback; every review indicates total satisfaction with the service provided.
Verdict

Motor Vehicle Consultants is highly recommended for anyone looking to buy a new or used car without the stress of dealership negotiations. The service is particularly valued for its transparency, professional communication, and ability to secure superior financial outcomes for both private and business buyers.

534 reviews
5 SUZANNE  · Evan was most helpful and got us deal on our new Mazda CX5 which we were very happy with.
5 Murray H.  · I have been using Andrew to help purchase our last 3 vehicles and could not recommend more highly for the professional service he has provided.
5 fitness.gio  · This is the 3rd new car I have bought with andrew. The sevice is next level! Everytime gets the best price by fat!
5 Happy  · Great service! Andrew was very easy to deal with, nothing was a problem, and the price was outstanding, thoroughly recommend MVC... thanks again
5 Boris K  · Professional, honest, helpful service. Very happy. Five stars from me.
5 Emma  · I have been using Andrew Jacques for now over 12 years for both personal and business. Fast, efficient and very professional.
Allan J
Allan J
 

I have been using Motor Vehicle Consultants at Chermside to buy and sell cars for around 15 years. My recent purchase of a Hyundai Tucson was done via Darren who not only negotiated a very competitive price, but also a stress free transaction. Communication was timely and the whole experience was very professional. Highly recommended. Why go anywhere else!

Ask the reviewer
Debs
DebsQLD2 posts
 

Andrew Jacques (The Motor Vehicle Consultants, Chermside) has been the best human to deal with over the years. If you are looking for a great deal, seriously give him a call. He provides options, expert advice on these options and not once have I gone wrong over the last 18yrs with vehicle upgrades. Changing my vehicle every couple of years, I… Read more

have not walked away with debt on the vehicle thanks to Andrew always getting me a great tradeand ensuring the vehicle I purchase will hold its value. Andrew you are one in a million, again THANK YOU to you and your team. Delivery of the vehicle very helpful and friendly Automall Hyundai Aspley. My lovely 2026 Green Mirage Hybrid Kona Elite - JUST PERFECT!!!

Noel H
Noel HQLD
 

My family and I have been purchasing new cars through Eddie at MVC for many years. Eddie always produced the best outcome with courtesy and proficiency. But Eddie has retired, so for my latest new car, Evan stepped in to provide the same seamless purchasing experience that is a hallmark of MVC. Evan promptly sourced the car and the deal I wanted.… Read more

At handover, he patiently spent time to familiarise me with the car’s new technology. He made me feel like a valued customer. So….would I recommend Evan and the MVC team? Gladly!

Reviews with attachments

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Sophie
SophieQLD2 posts
 

You just can’t go wrong with MVC… I have no words for how amazing Evan was at securing the best deal for me and helping me get things fast-tracked. And now, I get to sit in my dream car everyday while I drive to work!

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Kurt M.
Kurt M.
 

Our family has happily used the services of the Motor Vehicle Consultants for close to forty years. Andrew has taken over the mantle for us on our recent purchase of our first EV and was able to ensure the process was streamlined and smooth throughout, able to provide advice and communicate with the dealership on our behalf. Highly recommend this service to purchase your next vehicle.

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Bruce M
Bruce M
 

We just bought two new 2026 Toyota RAV4s with the assistance of Craig at the Motor Vehicle Consultants and it was a fantastic experience. All of the Toyota dealers we went to said the price is the price that’s on the Toyota website, no discussion and no negotiation. Craig got us a discount of $1,850 off each car, a total saving of $3,700 on the… Read more

two cars. Craig was really good to deal with and handled everything very smoothly. Thank you Craig and well done!

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Peta
PetaQLD
  Verified

Fantastic service. Andrew Jacques understood what we needed & took all the stress out of sorting a new car & organising trade-ins. Haven't bought a car in 18 yrs so his advice, guidance & support made it so easy & we have a fabulous car at an amazing price. Couldn't have done it without him & recommend him to everyone.

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Gym C.
Gym C.QLD
 

The team at Motor Vehicle Consultants were fantastic! They helped us trade in our old Santa Fe and made getting into our brand new Kia Sportage incredibly easy. They guided us through the entire process and made it completely seamless. Highly recommend!

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Corey Parker
Corey Parker
  Verified

Evan was great to deal with great saving off retail discounted price and smooth transaction all round thanks again

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Leonie C.
Leonie C.
 

Andrew from Motor Vehicle Consultants is one of the best car brokers I've worked with. Apart from sourcing vehicles on a professional level for my finance brokerage, I also trust him with his pricing, connections and speed to source my own personal/company vehicles. Thank you for looking after us once again Andrew, this obviously won't be the last time we utilise your services.

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nikkita
nikkitaQLD
 

Evan was AMAZING!! From providing advice on models and brand, to quickly sourcing the car and having it ready for pick up. Hassle free service, I would never buy a care any other way! Thank you Evan.

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Liz F.
Liz F.
 

What can I say! Evan is a legend; he has made the car buying process so easy. Thank you so much for my new car. Highly recommend Motor Vehicle Consultants.

Find out how Motor Vehicle Consultants compares to other Car Dealerships

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Leo
Leo
 

I was very happy with Evan’s help in securing a great deal on my new car. Extremely professional & helpful.

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Keith W
Keith WQLD2 posts
 

Working with Andrew to purchase our Tucson Hybrid was an absolute pleasure. From the first conversation to the final handover, he was thorough, supportive, and completely on top of every detail. He took the stress out of the process, explained each step clearly, and negotiated an exceptionally good deal on our behalf. Andrew’s professionalism and… Read more

commitment really stood out, and we’re extremely grateful for his help. We would happily recommend him to anyone looking for a trusted motor vehicle consultant.

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Robbie
RobbieQLD3 posts
  Verified

Second time using Andrew at MVC in 13 years and the service was still first class. Communication and negotiation were fantastic and got me the best value for my trade in, and a fantastic price for my new Kia.

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Mick and Mel
Mick and MelQLD
 

Another great experience with Evan at MVC. He made the purchase of our new Palisade easy, stress-free, and got us a great price. We have trusted Evan since 1998, and he continues to deliver outstanding service. Highly recommended.

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kcarson099
kcarson099QLD
 

I had an amazing experience working with Craig from MVC. The process was so quick, smooth and simple, especially as I was so unfamiliar with car buying and the financial process. Nothing felt like I was asking too much, no question too silly. He delivered on the things that mattered to me. Craig was present on the day that I collected my car,… Read more

which seems small but meant a lot to me. Not only did he shake my hand, he had such a genuine smile on his face and that made me feel that he was as excited about my purchase as I was! It’s a great feeling when people are in your corner helping you reach success and they see it through with you from start to finish. I absolutely recommend MVC for your next purchase. Thanks Craig, you’re a legend!

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Pesta S.
Pesta S.QLD
  Verified

We, together with family and friends, have purchased many vehicles from Evan at Motor Vehicle Consultants since 1996, some 30 years. Never once have we had anything other than an excellent experience. Friendly efficient service, takes care of everything with new, demo, used vehicles, trade-ins. Good prices, good back-up representation with dealers on our behalf if ever needed. Nothing but 5 star every time.

Latest follow-ups

Gary
GaryQLD2 posts
 

First time using this service and found it to take the hassell out of trying to buy a car. My deal was organised through Craig Cowan who was immensely helpful and did an outstanding job getting a deal done that I am extremely thankful for. Will definitely recommend Craig and this service to anyone looking to buy a car.

 Follow-up  · Overall time frame was about 2 weeks. I had test driven the same car elsewhere. The handover went well and the team was great.

Janet
JanetQLD2 posts
 

We recently purchased a car with the help of Evan Jones. This was our second purchase and the experience was outstanding. He really listened to what we wanted, offered thoughtful alternatives, and made us feel that he had our best interests at… Read more

heart. We were very happy with both the trade-in price and the purchase price. Evan was knowledgeable, patient, and kept us well-informed throughout the entire process. We highly recommend him to anyone looking for a great car-buying experience. Ian & Janet

 Follow-up  · 1. What alternatives did he suggest? He outlined a few different approaches I could take, explaining the pros and cons of each. That helped me feel more confident that the path I chose was the right one, because I could see what I was saying “no” to as well as what I was saying “yes” to. 2. How did he handle any challenges? Whenever an issue came… Read more

Jenn Bell
Jenn BellQLD
 

I would highly recommend Andrew from MVC for an exceptional new car purchase experience. Andrew went above and beyond with a seamless and relaxed process of purchase, price and service excellence! Thank you so much MVC I am eagerly sharing my brilliant experience with both my family and friends!

 Follow-up  · Awesome price and service minimum saving of $4500 on new mv. Love Mazda CX-30 AWD comfortable ride and capability - Love the sunroof! Andrew was exceptional in clear and concise communication and genuine care. Beyond grateful Jenn

Find out how Motor Vehicle Consultants compares to other Car Dealerships

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In-depth reviews

Alison
AlisonQLD2 posts
 

I was referred to Evan Jones from Motor Vehicle Consultants by Tom at Stratton Finance, and I’m very grateful for the recommendation. From the first conversation, Evan was professional, knowledgeable, and genuinely focused on helping me achieve the best outcome. He took the time to explain everything clearly, provided honest and practical advice,… Read more

and made what could have been a stressful process straightforward and easy to navigate.

His attention to detail, responsiveness, and expertise in the motor vehicle industry were outstanding. Nothing was too much trouble, and I always felt informed and supported throughout the process.

I knew exactly which car I wanted and how much I had to spend and Evan found the perfect car on the same day! I would honestly never deal with a salesperson at a dealership again, this was so much nicer!

I highly recommend Evan Jones and Motor Vehicle Consultants to anyone looking for trustworthy, professional, and reliable motor vehicle advice and services. Thank you also to Tom from Stratton Finance for pointing me in the right direction.

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Teacher S.
Teacher S.QLD
  Verified

Outstanding Motor Vehicle Consultant!! – Evan Jones (MVC Brisbane) has been my motor vehicle consultant for several years now, and I can confidently say that he has consistently delivered exceptional service. Evan's expertise and dedication to his profession has saved me a lot of money, time, and effort. Evan has a thorough knowledge of the motor vehicle industry and takes the time to… Read more

listen to my requirements. He provides guidance throughout the entire process. Evan's advice was always spot-on and tailored to my circumstances.

What sets Evan apart is not only his expertise but also his genuine commitment to his clients. He consistently went above and beyond to ensure that every aspect of my motor vehicle-related needs was correct. He was always prompt in responding to my inquiries, and his attention to detail was commendable.

Furthermore, Evan's ability to stay up to date with the latest developments in the motor vehicle industry was truly impressive. He provided valuable insights and recommendations that helped me make informed decisions.

Overall, I cannot recommend Evan Jones highly enough. His professionalism, expertise, and exceptional customer service have made him my `go-to- guy’ when buying a vehicle. If you're in need of a dedicated and knowledgeable consultant who will go the extra mile, Evan is the one to talk to.

Cameron Allan
Cameron Allan2 posts
 

Only car consultant you will ever need – Over the years, I have bought several vehicles through Evan at the Motor Vehicle Consultants. Outstanding in all respects. Especially respectful of women who often get shabbily treated by pushy car sales staff. Evan is able to locate cars that are in short supply - which is a big consideration in the post Covid period where they are long waiting… Read more

list for many vehicles. Evan is able to negotiate the best purchase price available. Achieved exceptional trade-in prices, which were far and above what I was offered when I went to dealers directly. if you know what car you want, then contact Evan and he will take care of everything. Why go to a single dealer and have to accept their sale price and trade-in values when you can use Evan who can source vehicles and get the best price from multiple suppliers and has numerous wholesalers who give you the best possible trade-in price. I bought a vehicle today and traded in two cars. At one point I went to a dealer to see what they could offer on sale price of the new car and trade-in price for two cars. Their offer was $18,000 more expensive than using Evan. Case closed.

Recent reviews

Pam. S
Pam. S
 

Craig was professional, a good communicator and deliver on time and negotiated a good price that we couldn't have done ourselves. He arranged the extras for the car with no fuss. He was helpful, transparent and effectively liaised between the car dealer, this significantly reduced the stress of buying a new car. Would absolutely recommend Craig.

Lewis
Lewis2 posts
 

Great experience with MVC. Andrew made buying my new car simple and stress-free, handling everything from start to finish. Highly recommend their car buying service.

Julie
JulieQLD
 

I am very happy Craig at Motor Vehicle Consultants was recommended to me. Craig was incredible to deal with. He found the perfect new car for me and arranged the trade-in of my previous car. Craig communicated regularly with me and was always available to update me. Craig arranged an excellent price for me. The whole process was seamless and stress free. I highly recommend Craig to anyone buying or selling their vehicle

Wendy S
Wendy SQLD
 

Thank you Evan for all your help with purchasing a car for my son. You made the process so easy, & found the perfect car for us. Highly recommend your business to anyone wanting to purchase a vehicle.

Toby
Toby
 

I had a fantastic experience purchasing my Hyundai Tucson Hybrid N Line thanks to Darren Gibson at Motor One Group. From start to finish, Darren was professional, knowledgeable, and genuinely helpful. He took the time to answer all of my questions, explained everything clearly, and made the entire buying process smooth and stress-free. There was… Read more

never any pressure—just honest advice and excellent customer service. Darren went above and beyond to ensure I was happy with my purchase, and I couldn't be more pleased with my new Tucson. If you're looking for someone who is friendly, reliable, and committed to providing a great customer experience, I highly recommend Darren Gibson and the team at Motor One Group. Thanks again, Darren!

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