MyHomeware

Fantastic layout and efficient operation. Love the little photo/product cards. All the team is very helpful. Phoebe even sent the quote on her day off. Much appreciated!! Show details

Right from when we walked in to the showroom we were looked after. We had jenny was very attentive and knowledgeable through the process of choosing new bathroom fixtures. Show reply

​I am absolutely thrilled with the complete set of bath products I purchased from My Warehouse! From the moment I unboxed everything, it was clear that this brand genuinely cares about premium quality and craftsmanship. ​Stunning Aesthetics: The… Read more ·  1

design is the perfect blend of modern minimalism and luxury. The sleek lines and flawless finish have instantly elevated the entire vibe of my bathroom. It feels like stepping into a high-end spa every single day. ​Flawless Performance: The hardware feels heavy and incredibly durable, not flimsy at all. The water flow is beautifully smooth, consistent, and provides the perfect amount of pressure, while the temperature control is incredibly precise. You can tell these are built to last. ​Top-Notch Customer Service: Shipping was lightning-fast, and everything arrived securely packaged without a single scratch. I also had a quick question during installation, and their customer support team was remarkably helpful, professional, and quick to respond. ​Final Verdict: This has been a flawless shopping experience from start to finish. My Warehouse delivers on every front—outstanding product quality, beautiful aesthetics, and stellar customer care. If you are looking to upgrade your bathroom, look no further. This is a well-deserved 5-star rating, and I highly recommend them to everyone!

Very happy with the time taken for delivery. Less than 7 day turn around from Sydney to Canberra was amazing. The mirror came intact and as described thank you. The tracking app was great at locating where the delivery driver was which was awesome. There was a delay outside the 9am to 6pm timeframe given for delivery but the app was great at… Read more ·  5

revising the time.

Just constructive feedback, I don’t think the driver has time to take customer calls so possibly best leaving that out as an option in your comms or redirecting to a customer service centre. I attempted to call twice the number given, as my husband and I were going out after 6pm. In the end this was a non issue. The box with the mirror was dropped safely inside our front gate with the help of my teenage son who was home and overall we are mega happy with the service our delivery driver gave and the product.

Once the mirror is safely installed in our renovated bathroom I will post a picture. Thanks very much. Overall a great service and product.

First Class Customer Service for Homeware purchases – My Homeware provides excellent customer service from order to delivery to after sales service. Claire attended to us when we were deciding on the items to purchase. She gave us good guidance and advice. She liaised with our Builder on the details and helped us place the order. She answered our queries promptly. Delivery of the items were on… Read more

time. Nothing was missed out. What stood out for us was the After Sales Service. Joanne and Angela provided us with first class service and attention when we had items that needed replacement during the warranty period. The process was simple and they kept us updated from time to time. We would like to specifically mention a cracked toilet pan which we reported to My Homeware last Friday. Within 6 days, Joanne had arranged for a replacement pan from their Supplier and sent their Technician to carry out the replacement. This was outstanding service! Thanks, Joanne. Without hesitation, we would highly recommend My Homeware to anyone who wishes to make homeware purchases.

Not impressed initially, but problem solved – Please note, that this is an edited and revised review, due to recent intervention by Joyce from MyHomeware to assist me. I originally ordered online from MyHomeware store, a mixer arm tap for my kitchen sink. The product description, low price and stellar customer reviews on their website convinced me to go ahead with the transaction. Sadly,… Read more ·  3

it took over three weeks for delivery with Fast-Way Couriers (or should that be Slow-Way) For that entire time, FastWay tracking showed nothing more than "picked up" with no further progress at all. When the tap eventually arrived, I installed it that same day. From that time onwards, the tap had a slow drip-leak from the cartridge valve assembly. When I operate the control valve lever for either hot or cold water, the slow drip increases. It's nothing major, just a dodgy cartridge, but for a brand new product touting a five year warranty on the cartridge, I felt let down. I gave it a week or so to settle in, hoping that the leak would resolve itself but no luck. EDIT: Joyce from MyHomeware phoned me at home (great communication) which is what we need these days of online retailing, and after viewing an emailed 15 second video of my leaking cartridge, promptly arranged for a replacement cartridge to be sent to me. That's all I was hoping for...a simple fix for a simple problem. I'm now a happy, grumpy old man again. Thank you ! ...but Fastway Couriers slow delivery is something that could be improved.

prompt response from online customer service team, great communication. Even return is made a breeze. I'm impressed with the their efficiency and professionalism Show details ·  1

This is our second time using myHomeware. Had a great experience, from placing the order till delivery. Dealt with Phoebe, who was very well informed and prompt in returning calls and following up. Very happy with the flexibility they offered in arranging partial delivery of items we needed urgently.  Show reply

Very prompt in responding in a professional manner. Clear communication. Delivery driver was pleasant and patient whilst I went through the whole list of the order with him. Overall, an extremely wonderful customer service and experience. Show details ·  1

This is the third time we are attending my homewares, each time has been a thouroughly incredible experience. They are so organised, they truly make an effort with their service and ensure that you are looked after. They have very competitive pricing and great quality in their products. My husband and I were so impressed with their highly efficient, good flow of service!! Thank you my homewares! Show details ·  1

Highly recommend. Multiple bathroom renovations and they made the whole experience so easy from the moment we walked into the showroom. Quality but affordable, everything in one place and made the Reno experience so much easier. We price compared with a number of others and just came back and placed our order. So pleased we found MyHomeware they made it so easy and very service focussed. Thank you Show details ·  1

Knowledgeable and courteous staff. Provides great service and quality advise. Great quality product range at competitive price. It’s been great dealing with MHW. Show reply