Stegbar

Thank you Peter Gallagher for your prompt replies to my questions regarding our wardrobe quotes. He understood what we were wanting and was easy to deal with, especially since we are currently living interstate which makes it all the more important to have good communication with us. I look forward to the installation.

I called into Stegbar at Chatswood to buy some replacement rollers for my Stegbar sliding door. The staff there were absolutely fantastic, not only did they supply the parts but without asking, they took the extra step of printing out instructions of how to install them for me . All of this was done with smiles and friendliness. What absolute… Read more ·  1

heros and definitely a credit to Stegbar. If I ever renovate again, I will be buying Stegbar windows and doors because of these two wonderful people.

Very happy with Stegbar value and responsiveness in finalising our requirements. Extremely pleased with the installation process and the quality of the installation by the Stegbar contractor. Great attention to detail and ensuring everything was finished well.

I accepted a quote on 21 May this year, paid for the product and still haven't received the glass replacement I paid for. Communication is poor and almost non-existent. I have spent a miserable 2 months with a cold draught coming through the glass which needs replacing and still no end date in sight. Show details

I visited Stegbar Pooraka to purchase new seals for existing Stegbar shower screen . The sales representative Patrick Spencer was extremely helpful in ensuring Stegbar supplied the correct pieces at good price. His customer service and thoroughness was greatly appreciated by my wife and myself. Very friendly and knowledgeable. Show details

If it wasn't for the incredible service I was shown by Leah, I would never have had the outcome I should have had and was expecting. She listened to my problem with so much care & understanding and was extremely professional with this caring attitude toward me. She is absolutely 'the perfect person' for her role at Stegbar. She arranged 2 men to… Read more

come over to Russell Island to install new Fly Screens for me. The 2 men were Steve & Brad from the Helensvale store. Not only were they the loveliest guys, their professionalism toward their job was above & beyond what I was expecting. Such great manners but both really enjoyed their work and could not have been more helpful even the way they cleaned up everything before they left. True gentleman. They all deserve 10 gold stars not 5.

Nella Fitzpatrick was outstanding with her knowledge, advice and friendly service. Nothing was a trouble for her in getting back to us with prompt and efficient quoting on several occasions. Her follow up with regards to detailed options and product knowledge made the whole process of selection one of absolute confidence. We could not recommend… Read more

Nella highly enough to anyone wishing to purchase from what we believe to be a trusted and reliable Company. Many thanks again! Peter and Belinda

Because it was a frameless shower screen the representative came out, discussed, measured and I received quote within 48 hours. They sent me Tax Invoice and I paid up front as it was custom made. Within the quoted 10 days I received a phone call and booked the installation. Andrew texted to confirm and on approach. He was efficient, had a nice… Read more ·  1

customer service ethic and explained it could not be used for 2 days. That was fine and now it works a treat, easy to clean, sleek and modern

Substandard and faulty windows delivered and I am now told I have to wait 4 weeks for a service call. Stegbar say they quote that any warranty issues take 4 weeks to respond to. I ordered in good faith that I would have a quality product. Glazing panels missing take 3 weeks to deliver. I have them boarded up with ply and it's raining. This is… Read more

now holding up my site and costing me money. Customer service is useless. A manager was supposed to get back to me and I will still waiting. NEVER AGAIN.

What a mess!! Purchased a standard catalogue "off the shelf" product. I was verbally estimated 2 weeks. Paid then told 4 weeks. This has shifted to 5 weeks, and now 6 weeks. The rep is no longer taking my calls and I've had to go through the 1800 number to get info who have advised that they have issues with their manufacturer. I also commented this on their Facebook and they deleted my comment and blocked me. Won't be using them again!

DON'T USE. Windows leaked and some didn't open. Rang the service department number that just cuts out on you. When you do get a hold of someone, they put you through to the service department and the same thing happens. Had to get somebody else out to fix it. DO NOT TRUST!

Fantastic customer service from Brielle. She was highly knowledgeable, responsive, and provided great guidance on the best products. She also was very responsive when the delivered windows did not have the specified locks. I am very satisfied with my windows and the support provided. Show reply

Whenever I had a question or a request Donny was very quick to respond. The whole team were great at keeping us informed and even when we requested some amendments after completion it was no problem and sorted professionally. Very happy with our new wardrobe. Thank you.

I have no concerns, I asked Peter Gallagher for a quote, he responded quickly and professionally. Completed site measure and forwarded final quote. Which I accepted and order is in place and progressing. Peter has proven to be reliable, knowledgeable and supportive.

We got bifold doors which we love. After about 3 years the indoor lock broke. I emailed Stegbar not aware the door was out of warranty but luckily they decided to do a good will act and said they’ll get somebody to replace it. Thanks Leah!

We needed to continue a window upgrade to our house from 2 years ago and contacted Stegbar to complete these works. Meaghan Walker at Helensvale was really efficient, professional and accurate in revising and sending our quotation. We couldn't recommend her more highly. Show details

Great team. Reliable, good price, friendly. Emma gave us a quote and Stu Cooper did the instal. Would highly recommend them both if you want some windows replaced. Great job thank you Show details

I ordered sliding doors and a full house of windows through Peter Gallagher. Peter’s service was excellent. Responded to all my emails / phone calls promptly and kept me informed of delivery times throughout the process. Will definitely work with Peter again on any projects in the future.

Nice and quick with the quote and simply process, rep Peter Gallagher had the right suggestions for us and the price was excellent for the custom windows we choose

Peter Gallagher’s site consultations are always professional, thoughtful and informative when describing products and services to clients. The quick response time for booking a consultation and delivery of quotation is very fast and is greatly appreciated. Thanks Peter

I’m writing a review for the amazing Nella Fitzpatrick. Nella has been my rep at Stegbar 2013. Nella has helped me on so many projects, from small renovations to million dollar new builds. On a few of these projects, we had some doors and a window or two, positioned in areas that other companies were saying it can’t be done, with a lot of phone… Read more

calls, emails and site visits with Nella, we achieved what others walked away from. I shit you not guys, every time I rang Nella with questions or minor issues, Nella could answer 80% of them without hesitation, the small percentage she couldn’t answer, Nella would call me back within the hour every time, Nella is so knowledgeable with Stegbar products and it’s sad to see hear go.

Nella I wish you the absolute best in your retirement and new adventures you will have. Thank you for all your help and support over so many years.

Regards

Mat Rose Owner and Builder of Elite Construction SEQLD P/L