336 reviews
AI reviews summary
Pros
Verdict
Customer sentiment for Super Sleeper Pro is overwhelmingly positive, with many consumers highlighting major improvements in sleep quality, joint relief, and overall bedding comfort. While a subset of reviewers experiences challenges with heat retention, firmness preferences, or occasional customer service delays, the majority are highly satisfied with the products and prompt delivery.
Reviews with attachments
I was surprised how the marshmallow super sleeper was so soft and comfortable. I have been having the best sleeps and no back ache or neck ache since. Thank you for the best product. It would be great if it had a washable cover. Instead of washing the whole super sleeper topper Show 3 replies
I've purchased the Marshmallow underlay, the double doona, 3 sets of sheets, & received FREE 4 Marshmallow pillows. Very happy with the products, feels like a new squishy bed, having trouble making the bed! Show details · 1
Fast prompt delivery of my QB Super Sleeper Pro Marshmellow Topper with bonus pillows.. It's divine.!! Ridiculously comfy, snuggles into your body for the utmost comfort and support.. I could not be happier with my purchase.. Highly recommend to anyone.. Show details · 1
We bought a Super Sleeper pro mattress cover for an old, far too soft mattress in the now spare room downstairs where relatives staying over had complained of soreness getting up in the mornings... NO MORE COMPLAINTS... everyone loves the comfy bed now Show details · 1
Great comfy mattress topper would have given 5 stars only it does not fit my bed as well as my past topper, very sloppy. Show reply
2 very small imperfections on one pillow case. Issue was immediately resolved with pleasantness & efficiency. Replacement set of pillow cases have been shipped & will arrive within a couple of days. 5 Stars & the highest recommendation to purchase from this company. WELL DONE & THANK YOU! Show details · 2
Latest follow-ups
We are definitely sleeping better with our Marshmallow Super sleeper Pro, not waking during the night with sore hips. Highly Recomend. Show details · 1
Follow-up · Fluff up when changing sheets, really comfortable giving good night sleep. Put into open area for few hours. Few months and just ordering 2nd one for spare bed…highly recommend
I was worried it would be too firm but i am finding it quite comfortable the more i sleep on it. Hubby loves it and falls asleep very quickly. Show reply
Follow-up · This topper is still in good condition except it has developed grooves where we sleep in the same position all the time. Because of this making it uncomfortable we have removed it off the bed.
I am very happy with this product.thanks for a quality product. Show reply
Follow-up · Sadly I won’t recommend this product.it has permanent crush indents from daily use.. such a let down for the cost.
Positive reviews
I’m very happy with my marshmallow mattress topper. It feels so comfortable. The only thing that I’m not too sure about is the pillows. They seem to be rather high but I’m getting used to them. Show reply
Shopping experience was great. Customer Service was excellent. Unfortunately, the topper did not rejuvenate my mattress so I have sadly had to purchase a new mattress. Happy to say that my niece finds the topper amazingly comfortable on her bed. Show details
I’ve bought a few products from SSPro now and am very happy with the products, and the service they provide. The pillows, mattress toppers, and the dual, clip together quilts are very comfortable, and enjoyable products to use. The service is always fast, as is the delivery process. Great products and great service, who could ask for more. ;-D Show reply
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Negative reviews
We are keeping it because it’s too much of an effort to return it. It’s ok but for the money, I was expecting far more comfort. Hasn’t improved our sleeping at all. Would not buy again.
Brought a new topper from this business as my previous one was over 5 years old as I thought it wasn't supporting me anymore but after receiving my new topper I don't think it's as comfortable as my older one as it doesn't seem as luscious (soft). Whether I didn't pick the correct one I'm not sure or whether the manufacturer has changed it. To me… Read more
it doesn't feel the same but the new one does let me get to sleep. But my previous super sleeper topper seemed thicker maybe the toppers have gotten shrinkflation like other products have these days.
Thank you for sharing your detailed feedback.… Read more
Having problems tracking down my sheets they haven't turned up. I've gone above and beyond to track these with no luck with so ever. And to be honest the customer service is pretty average. I ask for a copy of who signed for it and that never… Read more
happens ive emailed several times with nothing helping in return. Not sure what else I can do to be honest. The sheets cost me almost $270 and I got nothing to show for it. Super disappointing . Might have yo go to consumer protection as ive had no effort on their end at all. I want buy anything again. It ducks really :(
Follow-up · My sheets are to die for.. Best night sleep ive had.. Thry are deluxe soft fior my new huge mattress like a glove.. i highly recommend these sheets to anyone ... Beautiful
We’re sorry to hear about your experience and… Read more
Recent reviews
The straight2sleep arrived very soon after the order was placed. Since putting it on the bed we have had really comfortable night's sleep and have had no back pain. We find it wonderful.
I like the product, so far it has been comfortable & enjoyable. I am enjoying the pillows, as an addition to current. Please cut back on the emails & reviews etc or I will be unsubscribing. I don’t want or need a email every 1-2 weeks on the same product review.
Excellent product and super comfy with comparison to the previous one Would strongly recommend this product for any size bed as comfort is number one priority for a good night's sleep Show reply
The fantastic sales man and he delivered the bed and assembled it for me he was so efficient and polite will derfinatly recommend him to every one he is an asset to your company Show reply
The Super Sleeper Pro has increased the comfort of my bed 100%. I don't seem to be tossing and turning as much and haven't been waking up with sore hips and knees. Very happy with my purchase. Show details · 1
I got the marshmellow mattress topper for my niece as she has back and hip pain and couldn't afford a new mattress. So I got this for her birthday. Delivery was very quick. She had it in time for her birthday. She is very happy with it and tells me she no longer has back pain! There were no problems with ordering or delivery.....very happy all round with the total experience. Show details · 1
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The add should include the cost for each bed size .I thought I was paying $169.00 until I was told that my queen size mattress was going to cost me more. Paid the new price. I am happy with the mattress. not sure if I was offered a reward for my review. Show details · 1
I really love how cosy and comfortable the Super Sleeper Dream Sheets are. The fitted sheet stays tucked in and the elastic is wide so holds the sheet more securely. There Is no piling with the cotton sheets unlike others containing polyester. We have bought them for our caravan as well as our home. We are so pleased with these quality sheets. Thank you. Julie G. Show reply
Was not going to this expense $359 for queen size but due to an impending full knee replacement surgery coming up thought this maybe a good purchase whilst going through rehabilitation. The topper has improved the height of my bed whilst it is firm… Read more · 1
I love it and find it very comfy! 2 pillows included in deal were a bonus! Needs a couple of days to completely flatten out before using hoping it will really help me after my operation!
Follow-up · No there was no smell evident from the start the firmness is still there (may not suit some if you like soft) but I love it! Had my surgery on 13th August 2026 the topper has been fantastic lifting the height of my mattress which is what I wanted for my knee. The service/communication and delivery were fantastic no issues! Just make sure you leave it open to fully expand! Definitely worth the investment!
Every order i have placed with Super Sleeper has been delivered as promised with no hastle, plus the sheet set and the matress topper are of very high standards, i am very pleased with my purchases top marks Super Sleeper co Show details · 1
Over the past couple of weeks my sleep has improved from 1-2hrs a night to almost 6hrs now. The super sleeper pro is quite comfortable as are the pillows. I highly recommend this for anyone suffering with back issues, as I have from military service gone wrong. Show reply
I was very impressed by the fit as I have a deep mattress. Unfortunately the rest was disappointment. I expected smooth as silk but the sheets feel hairy and itchy to me
Follow-up · No I didn’t buy more. I had washed before using and have since. They continue to feel ‘hairy’ I am using them on cold night wearing pjs. Can’t use the pillow cases. Am still more than happy w fit. They are the luxury set.
We love the Super Sleeper Pro. It is so comfortable. My partner was getting sore hips before but that doesn’t happen anymore because of the super sleeper pro. Excellent. Show reply
I rang straight away with in 2 minutes about the order with order number. I mistakenly got single for the free one instead of the queen and got the machine saying you will get back to me. Still waiting. So needless to say i received one i cant use. Very poor service.
Hi there, Thank you for taking the time to… Read more
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