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Therapy Shoes

Therapy Shoes

 Verified
Therapy Shoes
4.2

204 reviews

Positive vs Negative
75%8%17%
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Sizing ?
  • Very small
  •  · 
  • Slightly small
  •  · 
  • True to size
  •  · 
  • Slightly large
  •  · 
  • Very large
Product Appearance ?As advertised · Not as advertised
204 reviews
2 Gemma  · The Neva boots aren’t made for us thick calf girlies. I couldn’t get the zip up past my ankle so unfortunately had to return.
5 Colette Lecul  · madam shoes – the price for these shoes are at reasonable price and a lot to choose
3 Mazvita Darikwa  · Small sizes – Shoes run smaller than they are displayed so size up
2 babble  · Very narrow boots – The boots are very narrow around the foot, so hard to use socks with them and they need socks. I don't ever need wide-foot shoes.
5 Carmel  · What a bargain! – I love these boots! Stylish, comfortable and versatile. Really happy with my purchasing experience.
5 María D Alto  · Loved – I love them, they’re so cozy and beautiful to wear with anything.
Stephanie Beer
Stephanie Beer
  Verified

Really hurts to walk in them – I bought my size, and they fit on my feet, but they are so uncomfortable. I could barely walk from my home to the train station. I thought they would be a nice work shoe for daily use. Unfortunately, I have worn them outside, so I cannot return them. The slingback doesn't stay on my feet, my feet became raw from the blisters I got. I am always a size 8, and these are size 8. Genuinely quite disappointed because they are so pretty. Show details

Sophie Dervish
Sophie Dervish
  Verified

Bad sizing – Love the look and style of the shoe however it only caters for one particular size of people….small…. I was very disappointed that the ankle strap that is supposed to go around 3 times was not long enough for me, 2 times it is very loose I can’t wear them at all

Reviews with attachments

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Sangay Wangmo
Sangay Wangmo
  Verified

Your choice of quality product – Therapy never fails to amaze me in terms of its quality, size and delivery. It is trusted online shop Show details

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kelly page
kelly page
  Verified

They look great but aren’t so comfortable – I have 8 pairs of therapy boots but these are super tight accords the top of the ankle and foot. I’ve only a small foot at size 5 so it’s not because of my feet size. I can only wear this pair for an hour or so. Website is good though amd other boots are fine Show details

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Samii
Samii
  Verified

Excellent, very fast shipment – Very well made, and very comfortable. Perfect fit as well. Show details

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Emmeline
EmmelineQLD2 posts
  Verified

Must Haves – Beautiful shoes. They go with everything and the heel height is perfect Show details

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Fran j
Fran jNSW7 posts
  Verified

Good experience – The customer service was excellent, very quick replies and very helpful, the product was very good quality Show details

Latest follow-ups

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Hazyb
HazybNSW41 posts
  Verified

I just received my purchase from Therapy shoes - I love them, they fit me perfectly and are nice and comfy. Show details

 Follow-up  · These shoes are very comfy, and i have had no problems with them. I have worn them several times, and so far so good.

Positive reviews

Lhil C.
Lhil C.
  Verified

Highly-Recommended – I had to return the items because it is slightly bigger. The customer service was excellent. The team handles it promptly & efficiently. I always love Therapy Shoes: stylish & affordable.

Abby Ward
Abby Ward
  Verified

Stunning, but runs large – The shoes are absolutely gorgeous! I think the sizes run a little bit larger than most shoes, I'm a size 5 Women's but found the Therapy Shoes size 5 a tad too big. I popped a whole bunch of soles in because the shoes are so cute, and I couldn't imagine returning them. Show details

Pru Litster
Pru Litster
  Verified

Absolutely love – As someone with calves these boots are perfect. The perfect heel height to be both casual and dressy and so so comfy. So happy with them and they arrived so quickly!! Big fan will be purchasing from this brand again ☺️ Show details

Negative reviews

Andrea Allanby
Andrea Allanby
  Verified

Disappointed – I ordered my shoes in my usual size 39 They were way too big so I gave them away to my friend. Ordered another pair in size 38 and they are still too big. I believe your sizing is wrong!

Therapy Shoes
Therapy Shoes    

Hi There, sorry to hear about your experience,… Read more

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Sarah
SarahNSW2 posts
  Verified

Cute but uncomfy – The shoes look cute but are not very comfortable. I got them on a 30% off sale otherwise I don't think they'd really be worth it full-price! Show details

Olivia Daley
Olivia Daley
  Verified

make wider calf boots – didn’t fit boots weren’t wide enough in the calf, only zipped up a quarter of the way had to pay $15 to send back on top of buying a postage bag at the post office material felt cheap won’t be purchasing from therapy again Show details

Therapy Shoes
Therapy Shoes    

Hi Olivia, so sorry for this mix up. The $14.50 you… Read more

Recent reviews

Jean Murray
Jean MurrayVIC
 

3rd pair of these fab boots – This the 3rd pair of this style of boot - that must say it all! I just love them, so smart, so comfortable. I was so pleased to find them yet again, easily ordered and fast delivery. Show details

Marlene
MarleneSA4 posts
  Verified

Shoe order – The lovely shoes I promptly received were too wide across the front of my foot therefore making my foot slip forward — nothing to do with Therapy or the Shoe but at the price they came down too with the 40% off I am keeping them and will find someone ( with a wider foot) very grateful to have them. My daughter actually ordered 3 pairs for our 3… Read more

boutiques for Ladies to put on while trying clothes on. I am thrilled with any purchase I make with Therapy and as soon as I see a lilac shoe suitable I will be ordering again. Thank you M. agars

Ann Sweeney
Ann Sweeney
  Verified

Best Ever – I have now purchased 2 pairs of the Matilda sling backs in snake skin & silver always get compliments.I manage a boutique & one of my customers purchased a pair online whilst in my store. Show details

Jill
Jill4 posts
  Verified

Great service. Rapid delivery. Brilliant product!! – I love these boots! They are comfy and stylish. It was a smooth transaction and the boots arrived quickly. Show details

Simone A
Simone A
  Verified

These boots are made for walking! – I love these boots! They are so comfy. I first bought a pair years ago and wore them almost every day. This time, I bought two pairs! Show details

Estefania Alvarez
Estefania Alvarez
  Verified

Excellent customer service – Excellent customer service, fast delivery and product quality. I contacted the company to exchange the product for a smaller size and they were very friendly and helpful. Show details

Kayleigh Foster
Kayleigh Foster3 posts
  Verified

Terrible customer service – Purchased some boots which according to my current shoe size and their size chart would fit me, the boots arrived and were incredibly small in size to the point where I couldn’t even get them on. I tried to do a return to exchange for the next size and they wanted to charge $10 to return them so I engaged their support as their size chart was… Read more

woefully inaccurate therefore I thought it was crazy to have to pay to return them and they replied saying that long boots typically are tight and therefore it doesn’t qualify for a free return. Poor customer service and experience.

Find out how Therapy Shoes compares to other Footwear Shops & Brands

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Gabriella D.
Gabriella D.QLD2 posts
  Verified

Comfortability A+++ – What a comfortable pair of shoes at a great price! Therapy by name and therapy by nature. The padding on the insole of these sandals is in all the right places as it gentle caresses my feet. I am so impressed with this comfortability factor, that I intend to purchase similar types again in the future. Pretty colour and the overall… Read more

aesthetics is not compromised by the built-in comfort factor. I have size 10 feet and they look a treat in these lovely sandals. Highly recommended. Thank you Therapy Shoes!

Jessie
Jessie
  Verified

Cute but inaccurate sizing?? – The shoes themselves are gorgeous and a very nice style but unfortunately the sizing measurements are totally inaccurate!! I measured my calves beforehand to make sure that the diameter of the shoe would fit, according to the measurements online they would. However when I received the shoes it was a totally different story! beware of this as there is a $14 return fee (which yes I knew beforehand but save yourself the hassle!) Show details

Therapy Shoes
Therapy Shoes    

Hi there, thank you for your feedback! We endeavor… Read more

Dylan S.
Dylan S.7 posts
 

Fits well and comfy! – have this pair and it was great to have. I feel so comfortable and the fitting is just right on my feet. Lucky to have a pair like this. Thanks Show details

Wendy Marning
Wendy Marning
  Verified

Beware of return costs and sizing – Shoes are nice but are not a standard size - I bought 3 pairs the same size and are all different sizes. The mesh ballet flats are too big and I didn’t realise it is $14.95 to send them back. Will never order through Therapy again.. Show details

Therapy Shoes
Therapy Shoes    

Hi there, all of our sizing is in detail in the… Read more

Paige Giraud
Paige GiraudVIC2 posts
  Verified

Shoe sizes run small VERY small – Order shoes online came very quickly but they were way too small despite looking at the size guide and getting my correct size. Since I had tried them on i could not return. First and last experience with therapy shoes.. Show details

Therapy Shoes
Therapy Shoes    

Hi there, thank you for your feedback. We also… Read more

Sylvia Canorea
Sylvia Canorea
 

Not true to size – Sadly these boots are not true to size, they are the second pair I got from Therapy shoes and they are not true to size again! This time they were too big. Show details

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Lilian Sharpe
Lilian SharpeWA2 posts
  Verified

Amazingly comfortable and pretty – Elías tic stap is not too tight, shoes are comfortable to wear all day and do t dig in anywhere. Also very pretty and can dress up or down with them Show details

Shelbi Selmes
Shelbi Selmes
  Verified

Second pair – I had a first pair arrive faulty, customer service was amazing and replacement was swift (I could choose a refund if I wanted) the shoes are so beyond comfortable. I love them

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