Best Auction Shops

Based on 10,377 reviews
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Peter Jones
 

Ease of participation - fair value of vehicles. The Max bid worked for me. Great support staff on the ground, friendly, competent and helpful.

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GrantNSW3 posts
 

Have been with ALLBIDS for almost 20 years of not over and never had a bad encounter. Can’t fault them at all.

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tadaha1
 

The item purchased was clearly and accurately described. The bidding process was smooth and effective. As the reserve price wasn’t met, I was… Read more

contacted by the auctioneer to ascertain if I would increase my bid. I did and was successful. The item arrived within a few days of purchase. All in all, a professional experience

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Fred32 posts
 

Abuses the personal information I have given them in the past. Sent me text messages advertising their junk. I have never given them permission to… Read more

use my personal information like that for marketing and in the past I have told them not to use my mobile number to spam me with junk.

My phone is a work phone so when I get text messages I have to pull over to see if they are from a client. Can you imagine how I felt sitting on the side of the road to discover it was unsolicited marketing junk ?

You can never trust business that abuse personal information like mobile numbers for marketing.

Fred
Fred   

These are the laws in Australia around using sms for marketing. "Rules when sending electronic… Read more

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BrankoVIC
 

Won two nautical lamps on Graysonline and went to pickup the goods from IFC logistics in Altona. I was handed two boxes a told here are your goods. … Read more

On checking the boxes I noticed it said 1 of 2. I pointed this out to the employee and they apologised and said there should be another two boxes . After an hour and a half wait a senior person advised they did not have the other boxes. He advised me that the contacted the and they did not have the other boxes either. I was advised that it was up to me to contact grays to get my money back. Now surely there must be a legal requirement that goods listed for auction do actually exist. This is not the first time that I have won goods advertised on this site only to be advised that an error was made and the goods do not exist.

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Susan G.
 

Don't trust the Catchdeals ads on social media. The ROBOTIC DOGS, for instance, I saw an ad and tried to buy but they were scammers who stole the money but sent me a useless, tiny, ugly, ornamental one. They do exist but best to buy in Asia

DeanNSW2 posts
 

I'd steer clear of this mob they take $500 deposit out of your bank account even if you don't bid it took 8 days for me to get my money back even though I didn't bid

Buyee

Buyee

2.6 
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RayVIC2 posts
  Verified

Bought an item from Yahoo Auctions via Buyee with the Standard (Insured/Inspection) plan as I have had many items damaged due to improper packaging… Read more

and mishandling in the past

From their website: "If you apply for a Insured Delivery plan, in the unlikely event that the product is damaged or lost, the amount incurred based on the coverage set by Buyee will be refunded."

The item arrived in damaged condition with woefully thin packaging protection and it had looked like it was treated like a football by the couriers. Additionally, while the Yahoo Auctions listing stated the item was working, it arrived DOA, likely due to the physical damage suffered during shipping.

My insurance claim with Buyee was denied on the basis that the damage was "expected" for a vintage second hand item despite my photos showing clearly how the cardboard box had split and how minimal the protective packaging was. I quote:

・Damage that do not appear to have been caused in transit based on the appearance of the package ・Defects due to aging (The item was listed as "Rank C" on the product page, which explicitly noted that signs of use, age-related wear, minor damage, or missing parts may be present. Furthermore, the item was manufactured around 1970–1980.)

Buyee have engaged in fraudulent and misleading conduct by stating that my item would be protected by inspection and insured delivery coverage. They have denied my claim by trying to fall back on "the item is old" argument.

Compare this to other providers I have used - Zenmarket and Doorzo who have gracefully repackaged my item in case the original packaging was inadequate.

A warning for anybody who is considering paying for a Buyee plan - it's a scam.

Adam
 

I bought jigsaw dewalt brand new when I collect it was a fake not the origonal They sell fake Chinese brand Stay aware

Helena S.WA
 

I was absolutely delighted with JB Military Antiques complete service. I sent my fathers treasured War Medals to them to be restored, cleaned and new… Read more

ribbons attached. I had to Post them and asked them to post back by registered mail. The total service was beyond my expectations and my family are thrilled to see the rejuvenation. Thankyou JB Military Antiques.

Geoff from Newcastle2 posts
 

Fantastic service – I recently bought a bronze statue on a Sunday auction. It was on my doorstep on Tuesday morning. Fabulous service. Adam is incredibly helpful and efficient. After my previous experiences with Charleston's, I said I'd come back to them and I have.

eBay

eBay

1.4 
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Karina90 posts
 

Ebay removed my vintage skirt listing for not being a standard size. It has the size on the label and the measurements. To get it to fit within their… Read more

policy I have to put a fake number in as the size that corresponds to their sizing and then explain that in the description. Make that make sense. Most people dont even know there is a description because they dont scroll past the photos.

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RossWA4 posts
 

2 things about this company , firstly worst customer service if they dont like what your saying on a phone call or its too difficult for them they just hang up and secondly clunky bad website to navigate and see where your bids are

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Don R.QLD2 posts
 

As a seller of multiple items at Lloyd's in the last 3 months, anything that sells for $20, you will not receive a dollar. They have sold nearly… Read more

$1000 of my items and I have not received anything. I may as well have taken my items to the dump. They charge a photo fee and then a labour fee, which is basically $20 per item. Commission is then charged over $20. Unfortunately all my items sold for $20, so zip. I did have some sell for say $26, but I still haven't seen any money in 3 months. Also I dropped off 2 rare mounted music posters at Acacia Ridge last year and they have lost them. I've asked numerous times where are they, with no answer. So do not list with Lloyd's

Manheim

Manheim

1.4 
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Dimi11 posts
 

I have tried numerous times to join. The latest explanation is that their computer registration system misread my licence number and “o” for a zero or vice versa. Rang them. Useless

Sard4 posts
  Verified

I have been a bidder and customer of The Auction Barn for a number of years. I have won auctions and purchased from their store. On a significant… Read more

number of occasions I have driven final sale prices higher through active bidding, even where I was not the successful bidder.

On one previous occasion, I arrived on a Saturday to collect an item I had won and between leaving home and arriving for collection, a “storage” fee had appeared. The staff member removed it immediately, explaining that the fee is typically added late Saturday if items remain uncollected and no one turns up. She said as I was clearly there to pick it up, she was removing the charge. That made sense.

This time, I purchased a small lot of copper coins (value $20) so my kids could see what currency used to look like. The auction was dated 6 January 2026 and occurred across the Christmas period. I was working, but I PAID on 9 January (no collection fee had been added) and booked collection for Monday 12 January using their system.

No storage fee appeared on Saturday, either.

On Sunday — when they are closed and collection is not permitted — I received an email advising that a $20 “storage” fee had been added and instructing me to collect the item immediately. Odd, given I had booked using their own system. The instruction to collect immediately was an override of my booking via their system, apparently, as I was meant to pick it up immediately even though they were closed.

Their own terms distinguish between:

• Clause 1.2 — $5 per lot per day if not collected within 48 hours of the auction date. • Clause 2.5 — flat storage fees (1–5 lots = $20) only where items are left unpaid & uncollected. (*note, "UNPAID")

They refer to both clauses in terms of collection.

My ITEM was PAID. Collection had been booked. It was not unpaid & uncollected.

If Clause 1.2 applied, that is a $5 per day calculation if they were being rigid — not a flat $20. If Clause 2.5 applied, the trigger condition was not met.

Separately, the $20 “storage” charge bears no obvious relationship to any actual storage cost. The collection area is open and accessible. The item was low-value and required no special handling. The storage fee equalled the value of the item itself.

Nevertheless, I was required to pay $20 to retrieve a $20 item. I queried the charge on several occasions and they insisted on the full "storage charge" of $20. It was not removed.

They have lost a loyal customer. I have previously spruiked them to various people on social media.

iOffer

iOffer

1.5 
Angry cutomer 1000VIC8 posts
 

Useless – They provide no customer service, if your seller doesnt send you your item bad luck! Good bye money... if you are gonna buy off this site only spend small amount because there is no guarantee that it will arrive at all. And no chance of a refund.

OzBid

OzBid

2.5 
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Google U.QLD14 posts
 

Hugely inflated 'Estimates'. Bought 2 x Aboriginal Paintings a few years ago. Approached Oz Bid to re-sell them. They declined and then totally… Read more

ignored further queries about 'well where can I sell them?' Be very mindful of buying paintings from this mob as you will pay well over the odds and then be stuck with a worthless piece later on. Thanks Reannon for your unhelpful, unfriendly attitude.

Depop

Depop

1.2 
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Simon J.QLD
 

Depop deemed my Pokemon cards to be fake,so they refunded the buyer $800 and advised that they didn't need to return the cards. They said I couldn't provide proof of purchase from 2001 so therefore they are fake. Would advise to stay away from Depop

Spilt Milk3 posts
  Verified

"0" stars: Nothing but Thieves!!! – Same issues as the other Reviewers: payments for bids packages are readily accepted and processed however when it's time to redeem and pay for… Read more

"winnings", they suddenly have problems accepting payments; "failed payment" prompts appear advising to contact Customer Support. Who then question your ability to pay and ask if you have enough money!.

Continuous delays and excuses follow for not delivering the item "won" and paid for: "technical problems", "logistic issues", "backlog". Bottom line: NO ITEMS DELIVERED (since August 2016) but still being actively auctioned.

RED FLAG: suspect computer generated bidders or insiders are used as there are at least 4 consistent "winners" who win identical products repeatedly in all auctions.

Complaints to customer support are useless as they have no authority. After months of requesting, demanding and escalating complaints I finally got through to a "Manager"- [name removed] - who failed to follow through, refused to respond to emails, then I was LOCKED out of my account. All money and bids placed lost. My ID still appears as a bidder and as a previous winner (despite having no access to credits paid to my account or having received any won items.

Further Misrepresentation to the Public include delays which mislead you into thinking that something is being done, "please be patient" is only a tactic to surpass the time limit for reporting complaints to Credit Card Companies for intervention.

Bidtoro site shows they abide by a "code of conduct". It's certainly not any professional or legal code as there is NO TRANSPARENCY, hallmarks of Fraud, breach of Civil Law and Trading Standards.

The reporting and escalation process is convoluted and designed to frustrate consumers. The site leads the public to believe they are an Australian company when in fact they are a subsidiary of an umbrella company based in Isreal. The show the "Operator and Management" Systematic Trade Ltd is located in Leigh on the Sea (U.K.) but they actually operate out of Gibraltar which isn't governed by U.K. Laws.

If anyone knows how to start a Class Action Suit, count me in.

DISGUSTING!!!

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JC Linder
  Verified

Scammers, they will not answer emails, they will not give you the documents about the car you bought and then steal your money with fake excuses. Avoid them if you don’t want to lose your money

sunny3 posts
 

Typical con artist running a well organised scam – They plant their own people in the crowd to put fake bids to raise the price on junk items. The best example is to bid 85 dollar coffee machine when you can buy them for 50 at any super market.

Lakman2 posts
 

Hi there Number one delight thefts. Selling broken item's saying good working condition. Not keep them work longer then a week. Pick up garage… Read more

garage and sale. Some of the staffs even worst .humiliating customers.. [Name Removed] and [Name Removed] Thanks

BidBarn

BidBarn

1.0 
Al M.New South Wales
  Verified

BEWARE if you are a seller. I have been unsuccessfully chasing payment for my items sold at their auction for more than 6 weeks. No response to… Read more

multiple emails over this time, and similarly phone meassages not returned. People may like buying here, but I can only assess this business as SHONKS, stealing money from sellers.

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Rick WilliamsQLD95 posts
  Verified

Don't trust Ritchie Brothers Yatala , they're CON MEN – Don't use Ritchie Brothers they'll rip you off. I, in good faith placed items for auction with Ritchie Brothers Yatala, before auction they duped… Read more

us, deliberately giving guarantees to me, went out of their way to mislead and deceive, I had never auctioned anything before, but I can make adequately informed decisions. Items worth many many thousands of dollars sold for a few 100 dollars in their hands, whilst they deliberately deceptively gave assurances / guarantees that it would never happen. I wouldn't have minded if they had been honest with me but they weren't.

The "Office of Fair trading" (see attached) found they broke the law but Ritchie Brothers could give a rats, they will rip you off they think they are above the law. I will post more updates as available.

As a former Member of Queensland State Parliament I don't scare easily, they tried threats to cover their tracks, sadly for them I had exercised my rights and recorded my conversation with them, when I advised them they attacked me, telling me it was illegal to record our conversation, they would doing anything to hide their unconscionable conduct.

I post the following FYI Invasion of Privacy Act 1971 Section 43 (2) (a) see attached Section 45 (2) (c) see attached I will post enough of the recording to verify the truth.

Put simply use another company not these jokers.

Mark3 posts
  Verified

Purchased a Mercedes van that was supposed to be in good running condition, drove it 2km and the door alarms would not shut up. Got the vehicle home… Read more

only for it not to come out of park. $3500 later and Slattery want nothing to do with it. Spoke with the mechanic who said you can see on the computer log where the computer has been reset several times just prior to us picking it up. Stuffed around for months and even tried to speak with [Name Removed] only to be told lies and nothing more. Be warned this is not a good company.

Paul G.73 posts
  Verified

Typical auction site ripoff and scam. Bids go on at 2 minute increments each time there is a new bid after the bidding time is up which is expected.… Read more

My bid sat there for over 40 minutes with no new bids updating constantly. A new bid finally did come through and the auction was immediately done. Stay way from these dodgy dealers.

AnSk11 posts
 

Never paid for auction of large Persian rugs – We had 2 large expensive Persian rugs in our family valued around $8,000 each that they sold for a mere total of $600-$700 in 2015. We requested… Read more

payment and they gave us the receipt but the money was never transferred to the family account. This is unethical behaviour by the auction house.

MarinaG2 posts
 

As with the previous reviewer- I wish I could give a negative star rating!! I emailed Leskie Auctions about two items. I attached many pictures.… Read more

They took two 2-3 weeks to respond. This bad start was indicative of their customer service. I should have walked away. Their response was a short: bring your items in. None of my questions were answered. After driving 1.5 hours one way to get there and struggle to find parking- I had to walk three blocks carrying these two heavy items. I brought along some estate jewellery too. Long story short the “expert” who “ appraised” my items pretty much fobbed me off suggesting other auction houses ( meanwhile I’m surrounded by other not so nice accepted items) . The look of disdain and disgust on his face at my belongings made me feel so humiliated. He even opened the door while I was still packing up! He was done with me! This attitude and behaviour is appalling. I sent him an email advising how I felt and that all his remarks could have been said on email instead of wasting my time fuel and energy ( I am a senior) to come in. DO NOT WASTE YOUR TIME WITH THIS ORGANISATION.