Best Photo Printing Services
Moonpig Australia 🏆 2026
Created a birthday card for my grand daughter with her photos on the front and received it the next day! Now that,s rare! Will definitely shop here again. Thankyou moonpig.
Photobook Shop 🏆 2026
- See all
DO NOT TRUST THIS COMPANY! A stressful, outdated, overpriced nightmare. (Would give 0/5 stars if I could!) TLDR; Photobookshop relies on false… Read more
advertising, outdated infrastructure, and a customer service team that offers nothing but loops of empty scripts. Go to a competitor who actually respects your time and money.
The long version: I chose Photobookshop because they promised "premium quality and satisfaction." They are significantly more expensive than other printing companies, but because this was a meaningful farewell gift for a colleague leaving the country, I prioritized high quality over cost.
It was a massive mistake. If you want to protect your time, money, and sanity, do not print with them. Otherwise this is what you are getting yourself into:
Red Flag #1: Outdated, buggy software & zero tech support I spent 3 to 4 solid days working with their incredibly outdated proprietary software to design the book. When I tried to submit the order, the software froze. When I reached out to customer support, I was told they only accept Dropbox links. After setting up an account and sending the files, I asked them to verify receipt. Their response? "We can’t check that, but you will receive an email within 72 hours to confirm." To confirm that they have RECEIVED a digital file upload, a 72-hour confirmation window is an absolute joke.
Red Flag #2: Fake lead times & suspicious "local" manufacturing Their website explicitly promises a manufacturing turnaround of 2–7 business days (up to 14 in busy periods). However, a customer service agent named Gold flatly told me that this specific product takes a minimum of 3 weeks to manufacture. This company claims to be "Australian owned and made," but their complete lack of local production insight, extreme timeframes, and zero access to files make it highly apparent that production is outsourced overseas (likely China) while they mask it behind misleading local marketing.
Red Flag #3: Horrific support & "wiped" memories Dealing with their customer service (specifically an agent named Gold) was like Groundhog Day. Every single day I called to follow up, and for the first few days, it was as if her memory had been completely wiped. I had to restart the entire explanation and what I was requesting from scratch. There was zero proactive follow-ups, and absolute refusal to troubleshoot or provide timeframes of any sort. When I escalated to a manager named Ben, he admitted they couldn't even access my files to export a raw backup copy so I could print locally—a basic capability in any actual printing house. Ben promised to investigate and then simply ghosted me.
By Day 5, completely panicked that I would have nothing to hand my colleague before they left the country, I bit the bullet and spent >30 hours recreating the entire project from scratch with Diamond Photo.
The difference was staggering. Diamond Photo was half the price, confirmed receipt of my files instantly, their support team gave me clear, professional timelines (2–5 business days), and they even said "don't worry about troubling us, just ring us back and we'll check on your order for you".
Red Flag #4: Refund trap & fake sales/advertising The moment I asked Photobookshop for a refund, their behavior suddenly changed. Suddenly, the "3-week minimum" turned into "we can print it and get it to you in 2 weeks," which then desperately became "we can do same-day printing!"
I rejected their desperate offers and demanded my money back. It has been a month since I initiated a refund request. I was told 2 weeks ago that my refund has been approved, and have just been told that my case "has already been added to the (refund) processing list." IMO they are simply holding my money hostage. Do not be fooled by their perpetual "sales"—they are just a predatory tactic to force a rushed, expensive decision.
Photobook Australia 🏆 2026
- See all
I have ordered a few albums over the last few months with Photobook Australia and I have been thrilled with the quality. I have also had to contact… Read more
Customer Service recently and their response with my issue has been amazing and so efficient. Nothing was too much trouble. Would highly recommend them!
My Picture
- See all
I was worried as I thought this site was Australian but there was no need for worry. Took a couple of weeks to get here and my two canvases are perfect. Thank you so much I am very happy with the overall experience.
Canvas Factory
- See all
I purchased two large prints that I hoped to keep as per the original photos so requested no editing. During the purchasing process, the photos… Read more
appeared clear and the files appeared as per photos. Upon receiving the prints, the contrast was significantly different with the ground portions of the photos appearing almost black.
I raised my concerns with Canvas Factory highlighting the significant difference in appearance but ultimately they chose to do nothing about it.
I will not be using them again and have nothing good to report to others concerning their customer service and post purchase support.
PosterFactory
- See all
Every time I have ordered Art prints from Poster Factory I have received them in a short space of time, and have been so happy with the quality!… Read more
Customer service is also outstanding, with a team member taking the initiative to clarify my needs if, first example, I have uploaded a file with the wrong aspect ratio.
CMYK Colour Online
- See all
⭐⭐⭐⭐⭐ Outstanding service and exceptional print quality! The team at CMYK Printing was professional, responsive, and attentive to every detail… Read more
throughout the production of *Apolis Magazine*. The colours, finish, and overall presentation exceeded our expectations. We highly recommend CMYK Printing to anyone looking for premium printing services.
Big W Photos
- See all
DO NOT use Big W Photos! I have just lost hundereds of hours of work creating photo books from the last 20 years! I have been creating these books… Read more
for around 4-5 years and have had several printed. I currently have around 10 years' worth of books partially created but not yet ordered to be printed, and when I went on to the site today I was told that all of my individual books (one for each year) are not there. When I tried to email them, a robot gave me a standard response that they wipe propjects every 2 years if files are 'corrupt' or 'unusable' (which they were not). What a disgrace!!
Canvas Printers Online
The best and the cheapest canvas printing service in Australia – I am a photographer and I use this company for my canvas print orders. They can't be beaten on price and reliability. They offer free shipping and the print quality is very good too. Well done, Canvas Printers Online!
Harvey Norman Photo Centre
- See all
I just love the Harvey Norman Photo Centre as I have purchased so much. You don't even have to leave your house, it is so easy, quick and convenient… Read more
and when it arrives wow!!! it looks so good you could cry. Recently I have been doing my Wedding Album, I did the Photo Books with all the Wedding photos in it, It is so beautiful leather bound album with a ribbon and in a presetation box which I have purchased 3 of those. Then I did the photo book for our Honey moon and it is lovely and also lots of prints I have done aswell. I would recommend this to anyone it is amazing. Thank you Harvey Norman you are the best and the customer service is ace. Jan
Photobooks Express
- See all
I’ve been using this company for years to produce my photo books. I like to be in control of the editing process and the downloaded software is easy… Read more
to use. I’m always very happy with my book when it arrives. The price point for the products is very reasonable. My only comment to the company is to have all the themed graphics available for any of the photo book style ordered. Thanks for a great product
Oz Sticker Printing
- See all
Absolutely terrible, colours were way off and I was straight up lied to about the product origin. These stickers are being made in Korea while the… Read more
link I clicked clearly said made in Australia. They were unable to make things right with me when I reached out addressing my problems. They were very unresponsive and unreasonable to work with. Would not recommend them to anyone
albumworks
- See all
As a regular user of Albumworks, once again the latest album did not disappoint. Not only was the album of outstanding quality, the turnaround time… Read more
was under one week from lodgement to its delivery to me. My friends always ask me who produces my albums, and many have now become Albumworks customers themselves. I only rated it five stars, because they don’t have a higher scale!!! Highly recommended.
Milk Books

- See all
I couldn’t be happier with my MILK Books album. The quality exceeded my expectations, from the beautiful Metallic Pearl cover to the sturdy… Read more
presentation box. The print quality is incredible, with vibrant colours and crisp detail, and I love how the seamless layflat pages allow photos to flow beautifully across two pages without losing any of the image. It truly feels like a luxury keepsake that we’ll treasure forever!! If you’re looking for a special way to preserve your wedding memories, I would absolutely recommend MILK Books.
The Photobook Club
- See all
I’ve been using The Photobook club for a number of years now, and their product is just amazing and very reasonably priced! I’ve only once had a… Read more
problem and they immediately sent another copy of the book. What I love is that I am able to print multiple copies of the same book and share with our children, as the books are so inexpensive. My latest project has been doing photobooks for our grandson of family holidays, and of his family that are away, that way keeping the memories alive.
Custom Canvas Online
- See all
Have use these guys a few times now, excellent fast and friendly service, quick to replace if arrives damaged, due to no fault of there own. Wouldn't use anyone else. Thanks AAA+
Vistaprint
- See all
I really have nothing to say. I will never use Vistaprint again
Stella Canvas
- See all
I just received my first order with 4 canvases. They are absolutely brilliant. I am so pleased with them. I definitely recommend Stella canvas and I… Read more
will buy from here again. It is now several month later and I have ordered another 4 canvasses and again I absolutely love the quality. I definitely recommend Stella canvas again. All 8 of the canvasses have been of outstanding quality.
Photobooks R Us
- See all
Nothing is too much trouble! – Doesn't matter what the issue is, they will respond to your emails promptly and fix your stuff-ups in a flash!!! I've done a few weird things with my… Read more
orders over the many years of using them and they always fix everything for me. And oh... the product is excellent too!
PictureStore
A SCAM. Stay Away. You will pay and never hear back from them. I wish I had checked Product review before ordering. Don't make the same mistake. I… Read more
have asked my bank to change my credit card too. Really disgusting. Email to picture store was returned (Mailer Daemon, the following recipient could not be reached rich_jedi@outlook.com. That says it all. I have put 1 star bc there is no option to put zero star.
Bell Print
- See all
Cannot be trusted. They gave a different price online and quoted an higher price when I ordered. They claim website is out-dated even after 2 weeks.
Collage canvas – Blue Horizons has been doing my collage canvas prints of my family for the last 6 years. I find them excellent, obliging, flexible and trustworthy.… Read more
My office is covered with collage canvases by them. Such a well done capture of our family adventures and memories! Thank you Sally!
Picture Postie
I have used this service before with excellent results. I have a DVD with photos on it that I would like developed. I sent an email setting out my… Read more
request on their email address. No response ! This a bad sign , not replying to customers queries is the start of the slippery slope to bankruptcy.
FrameFox
- See all
I recently purchased a Zeppelin slim frame & an enlarged print of one of my photos from Framefox. I am very happy with the quality, service, follow… Read more
up email from George & love the code provided to scan with instructions on how to mount & hang, very nice touch. As a keen amateur photographer I will be buying more in due course to house some of my work. Thank you Framefox
Mixbook
- See all
I spent HOURS upon HOURS creating a 12x12 layflat book — carefully choosing every photo, adjusting every detail, and making sure it was perfect… Read more
because it’s a birthday gift. For the amount of money I spent, and the level of detail that went into this project, I expected at the very least a keepsake box that actually protects it.
The book arrived in a ripped box. Not dented — ripped. I contacted customer service, sent photos, explained the issue, and they sent a replacement. The replacement box arrived today and it is the exact same size as the damaged one. It’s still too small for the book. I sent more photos, explained everything clearly, and asked for a manager.
Customer service acknowledged the photos… and then stopped responding. Completely. I sat there waiting, saying “Hello?” and asking again for a manager, and got nothing. This is supposed to be a birthday gift, and the experience has been the opposite of “happiness guaranteed.”
On top of that, you can’t even change the font size on the spine, which is ridiculous for a premium book. After all the time, effort, and money I put into this 12x12 layflat, the fact that the box doesn’t fit — twice — is unacceptable. If you’re going to charge premium prices, at least provide a box that actually protects the product.
After this experience, my next layflat will be done with Shutterfly.
Snapfish
- See all
Photos came in an envelope with no protection at all. Not even a piece of cardboard to help stop the photos from damage. The photos themselves were… Read more
pretty poor quality - colours not very vibrant or sharp. Photo paper feels really cheap. Not recomended and would not use again.
Blurb
- See all
Over the 13 years I’ve been a customer, I have always been delighted with the quality, price and speedy delivery of my order. On the odd occasion… Read more
that I have needed help (due to my stuff up, not Blurbs) I have found Blurb support to be absolutely awesome. Recently though, I had a major problem and I have to say their service was above and beyond awesome! Having published 60 books with Blurb I recommend them as the first stop for anyone wanting to self publish in Australia (my country), but guess this probably applies in other countries also. Thank you Blurb!
Snap Print & Design
Total and utter losers. I tried to get a quote but both their quote system AND contact page asks you to fill out a captcha: THAT DOES NOT APPEAR ON… Read more
THE PAGE. Tried TWO browsers.
So they would probably screw up the job.
WHAT TIME-WASTERS !!!!!!!!!!!!!
Optimalprint
- See all
If only you could rate lower than one star. I ordered two prints in excess of $700 for delivery prior to my late wife’s memorial ceremony. I gave… Read more
them approximately 14 days lead time and thought nothing of the fact that communication was minimal. I just assumed they were getting on with the job.
I realised too late (five days out) that I had heard absolutely nothing from them, before realising the only way to contact them is via AI bot.
You can imagine just how well that went. It came back with some bulltwat story about having to switch suppliers for the frames and that the order would be delayed. It’s unlikely to arrive even in the same week now as the Service.
I am angry and heartbroken, and this company offers no way of being contacted to resolve this situation. The order cannot be cancelled, so we’ll see when they turn up, and I’ll spend more again to rectify my stupid mistake. Cannot in all good conscience recommend this company for anything.
Prints on Glass
- See all
DANGEROUS FALLS OFF WALL!!!!!! – Extremely dangerous glass prints that has fallen off the wall with vinyl at the back peeling. Contacted [Name Removed] from Prints on Glass who… Read more
admitted the supplier they used was faulty. They then want ME to pay AGAIN for a new print and pay for shipping. Can’t believe a company can operate like this. Hanging glass on a wall is extremely dangerous, knowing the product was faulty and not recalling it shocks me! It missed my kids by 1m! It could have been an extremely different outcome. DO NOT PURCHASE AND AVOID AT ALL COSTS!
Hi Bradley, Thank you for taking the time to… Read more