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1,407 reviews
5 Montgomery C.  · Delivery occurred as per instructions. Mum was very happy to receive her flowers, chocolates and card.
5 Clare Mcinerney  · It was easy to order and reliable service. Delivered on time and good communication throughout..
5 Andy M.  · You guys do a wonderful job; I feel that I can really depend on you. Thank you for the beautiful flowers and your utter professionalism, Andy Adelaide..
5 Socksey  · Great selection of arrangements & flowers were beautiful & were received in the time indicated.
4 Georg McCann  · Nothing went wrong good service Sister enjoyed chocs and flowers
5 Lisa  · Love the variety. I've been ordering from you for a few years and have always been pleased..

Reviews with attachments

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Leigh I.
Leigh I.
 

Flowers were spot on and after a hard week she cried because it was an unexpected surprise Delivered on time and beautifully arranged . Show reply

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Tanya
TanyaQLD
 

Love the convenience and the accuracy of the product compared to the picture Show reply

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Michelle
MichelleQLD6 posts
  Verified

Online ordering is a breeze, great reminders and special offers. Very happy everytime I've ordered. Have looked at other companies but always come back to you. . Show reply

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Flavia B.
Flavia B.SA2 posts
 

Kelly and other person were great over the phone. Flowers were perfect and thankyou for prompt delivery. I will always buy my flowers here. Happy customer . Show 2 replies

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Tina
TinaVIC6 posts
  Fair Incentive

Easy to order, beautiful white roses and delivered on time. Have used them before never disappoints. Highly recommend Show reply

Latest follow-ups

kathryn eden
kathryn edenSouth Australia2 posts
 

Beautiful arrangements bringing a smile to recipients – 1. The selection of arrangements (and flower content) is always lovely and they are delivered as described. 2. Delivery within the time-frame as requested 3. Easy to navigate website Many thanks. Always had beautiful responses from the people to whom we've sent the flowers - thankyou. Show reply

 Follow-up  · Once again 1300Flowers has not let me down. in a deeply emotional time the arrangement arrived perfectly. I received a call that the exact flowers as per the order could not be supplied and they explained what would be used. Absolutely perfect. They brought joy and a smile during a time of sorrow. Thankyou so much

Positive reviews

Katie
Katie
 

So easy to order and beautiful flowers. Proof of delivery and checking that leaving the flowers and chocolates there was ok. Thank you . Show details ·  1

Yulia
YuliaTAS
 

Morning delivery time sometime is crucial to get not just by 12 but getting by particular time. Show reply

Claudia O.
Claudia O.2 posts
 

All good. :) Flowers and chocolates were delivered safely to someone in hospital. She was delighted with both.. Show reply

Negative reviews

Marie
MarieSA2 posts
 

No star rating for this company as it seems to be a scam. I ordered flowers for my mother’s birthday, rang them as it was getting late in the day. They reassured me they would be delivered by 6pm. Well that time came and went and guess what - no flowers. I can only assume this is a big scam - DO NOT PURCHASE FROM THIS SITE - IT IS ANSCAM

1300 Flowers
1300 Flowers    

Hi Marie, Thank you so much for taking the time to… Read more

Deborah Kinglake
Deborah KinglakeVIC8 posts
 

I think not having someone answer the phone in the day, is a neg for me, Took several attempts at the online purchase. Twice for the sight to work properly. Along with the notice flowers delivered, a photo of the flowers sent with it, being most expensive bunch would be reassuring. That would be a 9/ 10 from me. I heard the flowers were nice from… Read more

a family member, no size, or type of flowers, etc. Also slow response to question asked. And. I was surprised I had to pay another $40 to be sure to get flowers out by 10 am? When next day delivery is supposed to be guaranteed & free, others off free all day! An 8 was too hight, so offering a 7. Too many unknowns & extra expense. I didnt pay the extra $50 for a simple glass vase, though it is shown with the flowers in the photo! shownwill I use you again?not sure. Rather call and have questions answered first. .

1300 Flowers
1300 Flowers    

Hi Deborah Thank you so much for taking the time to… Read more

Judy
JudyQLD2 posts
 

Incorrect delivery and poor response by this company – Previously very happy with the flowers and service, but this time the flowers were delivered to the wrong address. When I notified 1300 Flowers, I was very disappointed with the email I received. I was informed that it was my fault for not sending a complete address, which was untrue. They offered to send more flowers at my expense, which I… Read more

declined as the original ones had been located in the neighbourhood. It was the tone of the email that irritated me. PR sadly lacking.

1300 Flowers
1300 Flowers    

Hi Judy, I'm so sorry to hear of your experience and… Read more (+1 reply)

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Recent reviews

lucy
lucyNSW3 posts
 

Nothing went wrong. My aunt is 102 years old and is unable to speak. I dont get any response from, her or the aged care facilities. I will use 1300Flowers again nice website, easy to use with lots of information at your finger time ie easy to change the the flowers, delivery date and time. Unable to take a photo as it was delivered to Victoria… Read more ·  1

Port Lonsdale. I had been told by a relatives they were beautiful. I am happy with the results. Thank you everyone for the great service you provided..

Melinda
MelindaNSW
 

Flowers are always fresh. My only issue is that even though i ordered the flowers last week they still didn't get delivered until; late afternoon. When its somebody's birthday would be nice if they could be delivered before lunch especially when order has been in the system in advance. . Show reply

Charles Macfarlane
Charles MacfarlaneWA2 posts
 

When placing my order I received a message informing me that my choice of flowers where not available, I then contacted the number showing on the screen and the lady was very helpful and she asked to wait for a few minutes. When she returned to the telephone she informed me which flowers were available and then she was able to complete my order. … Read more ·  1

I received a text message on the delivery which was lovely. I received a message from my friend and she said the flowers were beautiful. Happy customer.

Andrew C.
Andrew C.
 

The process went exceptionally smoothly, from start to finish. I even received a phone call from the florist to discuss a couple of minor issues I raised in my discussion with the order. These issues were resolved to my complete satsisfaction. Perhaps the only improvement you could make is a short note advising what can be done to make the flowers last as long as possible, e.g. how much and how often to water.. Show reply

William Bowley
William Bowley
 

1300 Flowers have always, and without exception completed any purchase and delivery requirements I have had with them for the past 10 years professionally and to my satisfaction. 1300 Flowers is the only 'flower' company I will deal with, I trust them to complete the 'task' to my satisfaction!. Show reply

Nigel Smith
Nigel SmithQLD3 posts
 

Said delivered sent wife out to get as surprise but not their. So surprise gone.. was then delivered over 1 hour later. Was great Rose but was disappointed. Cheers anyway. . Show reply

Dom Kelly
Dom KellyQLD
 

1300FLOWERS are brilliant! Great delivery and experience. And I love that I can set up a reminder for key events and they remember my preferences so I don't need to repeat each time. Excellent!! Show details ·  1

Elise
EliseQLD3 posts
 

My order was not delivered on the day it should have been or by the guaranteed delivery time. Upon follow up, there was no response from the florist to the 1300flowers team who were trying to find out what was going on. The florist then decided to just despatch the flowers to the business address on a day when the business was going to be closed… Read more ·  4

without any communication with myself or the 1300flowers team to discuss. The service from the 1300flowers team however was fantastic and I could not fault anything that they did to assist with organising the redelivery of a new arrangement next business day. .

Wendy
Wendy
 

I sent flower to an elderly friend in Canberra. My original order could not be filled with the flowers I ordered. I was contacted and offered alternatives, including a photo of the changed arrangement, which I was happy with. Then when the flowers were delivered, the delivery person offered to carry them inside to make it easier for my friend. Great service and thank you for being so kind and assisting her. . Show reply

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Ken Sanders
Ken SandersTAS
 

Quality Products, Fast Reliable Deliveries, and Reasonable Prices - I think youve got it covered. Show details ·  1

Denise
Denise
  Verified

Arrangements and quality of flowers. Delivery is always on time.. Show details ·  1

Paul M
Paul M3 posts
 

Speedy service, easy to use order process. qauilty of flowers was great Show details ·  1

Granpa_56
Granpa_56QLD3 posts
 

It would have been better if the delivery could have been on the day of the anniversary!. Show details ·  3

Danny
DannyVIC4 posts
 

Nice bouquet , delivered on the day..Recepient liked it very much. Show reply

Kwone
KwoneQLD2 posts
 

Easy process quality flowers all u need. Will use in future. Show reply

Ann Smith
Ann SmithWA2 posts
 

Ordering was very easy, the recipients said the flowers were beautiful . Show reply

Joan O'Keeffe
Joan O'Keeffe
 

.Erin was so helpful and kind to me when I spoke with her on the phone. I an very grateful to whoever delivered the flowers to Regis Camberwell. Show reply

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