Hampers With Bite

Amazing customer service and delivery. Could not recommend high enough Thank you for your amazing communication and assistance

My mother loved her hamper, she was thrilled when she got it for mother's day, I got one also for my 40th birthday and thought it was amazing that mum needed one too! lol Show reply

Placed an order on 14th Dec thinking I had plenty of time to receive and distribute for Christmas. Rang on the 18th after receiving no communication only to be told they were out of stock and more were coming and they would be del on 22nd which was too late, as I had to give them out on 22nd. So I cancelled. Told I would get a refund. Then on the… Read more

19th I received a tracking ID. I rang up and cancelled again. They said refund was in the pipeline and they would recall the items from the courier. On Monday 22nd items were delivered to my home and still sit as I can't give them out now. It's now 31st Dec and I'm still waiting on my refund because of holidays! Terrible experience and will not buy from them again. Absolutely hopeless.

Sandy was super helpful with all the changes we needed to make to our order. She was so efficient & made the whole process so smooth! Show reply

We utilised Hampers With Bite's services again this year for our corporate gifts, and once again they delivered an exceptional experience. Their team provided prompt, professional communication, timely delivery, and beautifully curated hampers that will be very well received by our clients and partners. The quality of the products and the… Read more

attention to detail with our custom branding were outstanding.

A special thank you to Oscar, our Sales Account Manager, for his reliable support and seamless coordination throughout the process. We appreciate the consistency and care—highly recommend.

I have used Hampers with Bite for the second year in a row now for our customer's Christmas gifts. We were lucky to have Sandy look after our order this year and from the first email, they have been quick to reply, informative and super easy to work with. Communication from Sandy and the team has been fantastic throughout our whole order process. We look forward to many more orders in the coming years.

Do not order from this company!!! I placed an order on Wednesday Dec 17th and paid the extra for next day delivery. My hamper has still not been delivered. My emails and requests for a refund have been ignored. Worst customer service ever.

very disappointed i ordered Hampers for Christmas in November and still waiting with 4 working days to hand out hampers to my clients. Will never use this company again. No communication as to why and very hard to get in contact with anyone and email response time is terrible. DO NOT order Hampers from this company. Show details

If there was a "Negative" button, I would certainly be hitting it! I placed an order for 6 hampers weeks ago, and since then, it’s been nothing but frustration. I’ve had to make multiple calls, chasing them up, only to be met with empty promises each time. The lack of communication and accountability is astonishing. I finally canceled my order… Read more

after weeks of waiting, only to be told that a refund is coming we will write to you - nothing received. It's a complete joke. I’ve never experienced such poor service and blatant disregard for customers.

Do yourself a favor and stay FAR FAR away from Hampers With Bite. It’s absolutely not worth the hassle. Save your time, money, and sanity!

Furthermore there is no excuse so no reply is justified from Hampers with Bite "trying" to rectify the situation!

Very poor communication. I paid for a set date for the delivery. An extra cost, they did not pick up my notes and delivered it early and spoiled our surprise. So I requested a credit for the extra freight charge and they choose to ignore me. Very disappointed Steve

We’ve been ordering our corporate Christmas hampers for the past three years with Hampers with Bite, and the experience has been consistently outstanding. The quality and presentation of the hampers are always exceptional, and the range of products perfectly suits our clients and team. We really appreciate the excellent service and support we… Read more

receive each year — from easy ordering and clear communication to reliable delivery and attention to detail.

Sandy, thank you for making our festive gifting simple, stress-free, and enjoyable year after year! :)

-ESM Strata Team.

The goods were delivered on time and my friend was very impressed and happy. However she had no way of knowing who sent it! I paid $5 extra for a card which I wrote a message on, however the card was blank when she received the gift. My main complaint is that the company never bothered to reply to my email expressing my disappointment. Show details

Exceptional Service Every Time! I can't speak highly enough of Sandy, Anthea, Ghela, and the entire team at Hampers With Bite. Every interaction with them is a masterclass in customer service - they're speedy, helpful, incredibly accommodating, and consistently go above and beyond. Whether it's for corporate gifting or personal occasions, I use… Read more ·  1

them often and they never cease to amaze. The attention to detail, the quality of the hampers, and the genuine care they put into every order make them an absolute standout. If you're looking for a team that delivers excellence with heart, look no further. Thank you for always making gifting effortless and impressive

A very big thank you to Sandy Dante and team at Hampers with Bite who helped me tremendously through their meticulous planning to get our bulk order of hampers prepared and delivered over a 3/4 day period. Would definitely recommend this business to anyone keen to purchase hampers for delivery. Thanks again Hampers with Bite! Show details ·  1

My original review was one star because I had no response to my complaint. Since then I have had my complaint resolved in full and in a manner which demonstrates commitment to customer service and satisfaction. Well done to all involved. Show details ·  1

I gifted my mother and law and sister and law a box each for Mother’s Day and made a mistake with the shipping Address. I reached out to customer service and they responded promptly and communicated really well to keep me up to date. They were able to get onto the couriers to update to the correct address. My Mother and sister in law loved their gifts. Highly recommend. Show reply

If I could give ZERO stars I would. Same issue as previous reviews, ordered on May 2nd did not deliver a mothers day hamper by May 11th. Send an email on the 14th May saying they refused to deliver and refuse to refund. Instead they blamed their courier. This is NOT the purchaser’s problem. Advised I need to send someone to collect the item 3… Read more

HOURS AWAY from the delivery address. PLEASE do not deal with this company if you want your hamper to go to the right address

Hampers with Bite did not deliver a birthday hamper to a family member in NSW. Instead it was delivered to an incorrect, unknown address in QLD. Numerous emails and calls over nearly a month has had no resolution. We want a refund. Instead they blamed their courier. This is NOT the purchaser’s problem. Please do not deal with this company if you want your hamper to go to the right address in the right state. Very distressed.

Great service, value for money, thanks Sandy for helping us make Mothers Day special for a group of Family & Foster Carers. Will definitely use again. Show reply

Yeah extremely disappointing because they say they can do next day delivery for a price and I paid it and then I get no updates until the next day when I asked. Then they just send tracking information saying it will be another bloody 3 days. So why the hell am I paying extra for shipping. The only reason I selected Hampers with Bite was… Read more

because they had a reasonable hamper and they could deliver for the birthday the next day but they will miss the birthday now by 3 to 4 days. It is extremely disappointing and complete sh1te and without cursing, here I am.

Hampers with bite have really great customer support. They went out of their way to help me out. I like giving their hampers to family members who already have everything. Lots of good options and they look very fancy. Show reply

I paid for express shipping and the item was delivered 5 days late. I attempted to contact Hampers With Bite several times only to receive automated responses and no replies to my emails asking where the package was. I would not use them again as they are unreliable and uncontactable.

I bought a hamper for a loved one in hospital and paid $34.95 for premium shipping. It was ordered 4 days ago and tracking advised it won’t arrive for another 4 days. Disappointing that I paid so much for premium shipping and it will take over 8 days to arrive. This was not clear when ordering or I would have gone with another company. I hope it is worth the wait!

Expensive shipping still late – Expensive shipping but still will arrive late. Tried to get help with delivery date and they keep responding with a 5 day window (so you really can’t ensure delivery on time considering hampers are given at critical times in people’s lives). Better options out there. Don’t recommend at all.