9,516 reviews
AI reviews summary
Pros
Verdict
Overall sentiment towards Easyflowers is largely positive, with a vast number of consumers praising the convenience of the platform, timely delivery, and the visual appeal of the floral arrangements. While a subset of reviews highlights issues related to product longevity, discrepancies with advertised photos, and delivery delays, the service remains a preferred choice for many repeat customers due to its reliable support and straightforward ordering process.
Ordered from nz was quick simple to follow and when i made a mistake contact was quick they fixed problem straight away and refund for the extra product was refunded by the next day. Fabulous people to deal with Show reply
Flowers never arrive on time. Arrangements never look anything like on their website. There are better flowers websites. I got so sucked in by this mob so bad.
Reviews with attachments
Absolutely would recommend to anyone. Everything from ordering to delivery was super easy and product was very impressive thank U so much Show reply
This company were so easy to deal with and the memorial rose is absolutely stunning and was warmly received by the person it was sent to Show reply
Sent my daughter flowers for her birthday. She was really happy with the service and the delivery Show reply
I ordered a gorgeous bunch of bright, colourful and fresh flowers with a balloon for my friend’s birthday that exceeded my expectations! Thank you for a lovely experience…the flower arrangement was perfect and arrived on time. Highly recommend. :) Show reply
My recipients are always happy with the flowers they receive.. it's so easy to order too. I would recommend Easyflowers Show reply
They where beautiful, mum was surprised and she absolutely loved them, thank you. Show reply
Thankyou for the lovely flowers delivered to my family today in Mt Gambier It was nice to get a photo of the arrangement from my sister who was very happy to receive them. Delivery was good and I was kept informed of the delivery progress Good service Show reply
Once again, great service and awesome product, highly recommend Easyflowers Show reply
Great service. I had put in the wrong address , I contacted EasyFlowers , within a few minutes I received an email stating they had fixed it for me .. My Dr loved the flowers I had sent her Show reply
Beautiful arrangements, easy ordering and on time delivery, highly recommend Show reply
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Easy flowers have always been great and always made sure they do a great job with making the arrangements and making sure they r delivered on time will always go with them. Show reply
My mum received her flowers for mother's day and they are absolutely beautiful. My mum loved them. Thank you Easyflowers Show reply
My Mum was thrilled with her Mother's Day flowers. She sent me a lovely photo with the tag "Really beautiful" followed by lots of pink hearts! I can always rely on Easyflowers to deliver quality flowers in a timely fashion - thank you! Show reply
Beautiful flowers well worth the money i paid My mum loved them ☺️ Show reply
The flowers were beautiful, my sister loved them we were all very pleased with the purchase Show reply
Latest follow-ups
I find getting flowers delivered by Easyflowers is really easy you can book delivery in advance I’ve been using Easyflowers for years
Follow-up · Disappointed delivery Australia post flowers don’t last as long deliveries can be delayed Not the same as using local florists also shipping price makes it impossible to Get flowers under $100. Maybe rethink your new process. I will be rethinking using Easyflowers again
That’s such lovely feedback Doris, thank you. We are… Read more
Lovely bouquet – Lots of choice to pick from. Easy to purchase and choose any extras required. Show reply
Follow-up · Delivery went as requested. Two weeks worth of flowers. Reasonably priced, but take advantage of any %30 vouchers offered for your next purchase. I have been doing that means I ng i could buy a more expensive bunch at a cheaper price
Flowers are always perfect – I ordered flowers for Mothers Day. They were delivered on the date selected. The gift was very much appreciated by my mother. I was able to select a day prior to the actual date which saved on delivery fees. Show reply
Follow-up · I selected a bouquet for Mother's Day. It was not available on the day. Replacement flowers were lovely and much appreciated. They were so good, that the local florist delivered them twice - once on my mother's birthday and a few days later for Mother's Day.
Positive reviews
Ordered flowers for a friend she said they were the most beautiful of all she received...sorry I don't have a photo. But had a need to communicate with easy flowers they were excellent. I have ordered again for the funeral service and found them most helpful. I would not hesitate in them being my go to for this area. Thank you Regards Janet Show reply
Follow-up · Pricing average rate for flowers Delivery fast Good selection
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During the last few weeks I have use your service and found it to be excellent. The products and service are exceptional quality. I am a very happy shopper and will continue to use your service in the future. Show reply
Thank you for your service you tried everything to do to get the flowers to the person and always let me know what you can't and can do .they got there even when there was no florist in the town.thank you . Show 2 replies
Negative reviews
Flowers were half dead in a few days – Was recently sent an arrangement from easyflowers. Within 3 days the roses had wilted so much they had to be removed from the arrangements. The card that came with it was the most unprofessional I have seen. Two address labels had the text printed on it and were overlapping each other. It was so tacky. The back of the card lists Canstar blue awards from 2015, 2016 and 2020. Maybe they provided quality flowered then but definitely not now.
Hi, We sincerely apologise to hear about the… Read more (+2 replies)
This hasn't been a great experience. This is an agency that sends out orders to florist so the middle man so to speak, which has been painful to deal with during the issues with the 2 x orders. Flowers didn't survive more than a couple of days, had 2 bouquets ordered from UK for me. Really difficult to get a response too, lots of back and forth.… Read more
My parents ordered the flowers from UK and the most expensive bouquet was over $170. This is not acceptable life of bouquet, nor customer service. My mum was offered a $30 refund or a voucher to use them again, which we won't be doing obviously. They refused to deal with me as the recipient which made things harder too as both parents elderly and on UK timezone, some flexibility with this would have been helpful. Very disappointing as I love flowers!!
Hi Sarah, We sincerely apologise for the… Read more
Ordered at 1015am for same day delivery for 80th birthday. First they didn’t have the flowers - I was more than happy for substitutions. At 3.15pm they advised delivery could not be made same day. Was very disappointed with the lack of communication and transparency in their service. Got a $50 voucher for next time - what a waste, I won’t be back.… Read more
Refunded money will take days to reach my account so now paying more money to get flowers delivered a day late. Would not recommend.
We are very sorry to hear about your experience and… Read more
Recent reviews
I live in Auckland New Zealand and have family in Melbourne. I love to send them flowers and Easyflowers are the best florists I have used. A wonderful array of bouquets that arrive as accurate as the photos and there are also wonderful gifts that can be added to the order. The delivery and communication is really good. Elizabeth Show reply
Ripped off…Nothing like the photo – I received these flowers from my Sons for Mother’s Day,what a total embarrassment it was for them seeing what I’d received,you charged $75.00 for 3 flowers & one dead flower. You should be ashamed to charge such prices for what you sell,total rubbish! Checkout the photos from what they advertised to what I received
Hi Mishka, We sincerely apologise to hear about the… Read more
Friends sent us flowers for the passing of my mother. When they arrived, the flowers were already clearly on their way out, looking like they were almost ready for the bin, not a delivery. Obviously did not want to tell our friend who was so kind so order them for us. Three days later they were completely dead and in the bin (Photo of flowers… Read more
after just 3 days). Unlike the flowers from the other florists we received that still look great 5 days later. DO NOT risk getting flowers through Easyflowers. Use a reputable florist instead. They should be ashamed.
Hi Craig, Firstly, we are so sorry for your loss and… Read more
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Hi Elizabeth, We’re so sorry to hear you were… Read more