Fresh Flowers

Emma was lovely on the phone, helped me choose the right bouquet and it was delivered when she said it would be plus I got confirmation of delivery via text. a great service 10/10. Show reply

Rubbish, I would not recommend this service, you can’t even track your delivery, and they won’t respond when you send them a message. Just rubbish. Buy on LVLY for a flower delivery, they let you track your order.

Your suggestions type of varieties of flowers special with vase and additional chocolates . Show reply

I have used Fresh Flowers on quite a few occasions and am yet to be disappointed. As I don't live in Australia and this is where I "send" flowers they are great.. Show reply

Great communication, was able to change the requested flowers due to unavailability of the original request. Made a sound recommendation for the replacement. Delivery interstate on time and my sister was very happy . Show reply

Very easy to order, great customer service and beautiful flowers. I took two points off however because they forgot to include the chocolates I added in my order. They did however refund them to me when I called to advise. We definitely use this company again.. Show reply

hello, my sister-in-law loved her flowers!!!, however i did order the purple orchids and she received the white ones... doesn't matter she loved them anyway, thank you for delivering on the day xx Show reply

The flowers are beautiful and I am very happy with them. They were bigger than I was expecting and of good quality. The delivery time leaves a lot to be desired though. I waited all day for them to arrive but they didnt come until about 17:30. The website does say delivery before 18:00 which did happen, but as my order was placed the day before, I… Read more

was hoping the delivery would happen earlier as I stated I was going out at 16:45. I would suggest people order the flowers to arrive the day before they are required, so you have them and enjoy them on your special day, not waiting all day wondering when they will arrive. For this reason, I would think twice before ordering from Fresh Flowers again..

We order Birthday flowers for our mother on Mon to be delivered on Friday. They were not delivered on the day and they didn't arrive until the following afternoon. We are not happy with the service at all! What is the point of ordering in advance to ensure flowers will be delivered on the celebratory day if they arrive the day after... don't advertise delivery to Umina if you can't deliver!

1 star because there isnt an option for zero - Failed to deliver and followed up for 3 days. Basically zero effort from Fresh Flowers and no attempt to resolve the issue.

I am pleased that my flowers sent Interstate for a funeral arrived at the allotted time for the service thanks to the communication I received beforehand from Fresh Flowers checking the specific delivery instructions timing I had requested. . Show reply

The flowers were fine. The delivery was substandard. I even paid extra for "guaranteed" delivery including my mothers phone number. Mum was home at the time; there was no knock at the door, they did not bother to ring the door bell, nor did they bother to text or call the number provided. Poor delivery service.. Show reply

Everything went right but I would have appreciated receiving a photo of the bouquet with the delivery confirmation. Show reply

The flowers themselves were excellent, however I paid $40+ to have them delivered ASAP and they arrived 7 hours after ordering them. Consequently, I had to call your support team and have them redirected which wasn't ideal as we wanted them delivered to our daughter's workplace. I may as well have not paid the additional cost for quick delivery that wasn't actually quick! A bit disappointing.... Show 3 replies

Service was amazing Whoever took my order was a great help and delivery was c prompt. Thank you. Show reply

Flowers were fresh and delivered on time. Can't ask for much more than that.. Show reply

the flowers and vase were exactly as shown and delivery was on time. Great service . Show reply

Thank, flowers arrived same day... picture of the flowers from the receiver looked lovely. Thank you . . Show reply

The flowers vase and treat were greatly appreciated by the recipient. I would not hesitate to recommend Fresh Flowers very prompt and professional.. Show reply

Happy dealing with Fresh Flowers always beautifully arranged flowers and good with delivery.. Show reply

Excellent service as usual. Delivered on time and high quality product.. Show reply

Have used your company for many years, always happy with the quality of the flowers, presentation and communication, thank you! . Show reply

I ordered flowers for a special birthday for delivery that day. It was an apartment, so the courier needed to access the building. He was let into the ground floor but couldn’t get any further without contacting my daughter-in-law….which he was unable to do. So Blake from FF called me to let me know, and then I gave him my son’s number to try.… Read more ·  1

Blake then messaged me back to say he'd talked to my son, and everything was sorted. I was very impressed with the level of service..someone else may have just left it inside the foyer without ensuring it got to where it needed to be. Also communication is always good, with order and delivery status regularly updated. But then this is about my 10th order from Fresh Flowers, and I know the flowers are going to be beautiful and the service is going to be excellent.