370 reviews
Purchased Mailing Boxes and I couldn't believe how sturdy and strong they were. I have been purchasing these same boxes from other sites for the past 4 years and never have they been this sturdy. Please keep it up I will definitely only use Gift Packaging & Accessories for there Mailer boxes and as a bonus from order to delivery it was only 2 business days! Show reply
Reviews with attachments
I have been ordering from GPA for several years, consistently impressed by their exceptional service. Recently, they went above and beyond during a critical moment when I had an urgent order request. To my delight, the gift boxes arrived a full two days ahead of schedule! I am incredibly grateful for their remarkable commitment to customer satisfaction. GPA truly is a lifesaver and an invaluable resource! Show reply
Fantastic products and fast efficient service and great prices definitely use again Show reply
The team at Giftpacking have always been phenomenal, in particular Rylee & Kylie! They have always gone above and beyond for any of our needs which makes us feel so special. We currently order lots of items from here, including our Hamper Boxes, Calico Bags, Shred for inside our hampers, tissue paper, ribbons and lots more.. and we always keep… Read more · 1
coming back because the quality is 10/10 and so consistent! Thanks again team and we'll see you soon for our next order!
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Small Business Packaging Heaven! – Amazing service, incredible products, and speedy service. Everyone at this business has made my packaging dream come alive, and I cannot thank them enough!!! Highly Highly reccomend. A++++++ Show reply
Perfect Wine boxes – I use these to store candles in but they are amazing! the quality is fantastic and the customer service team are so wonderful too! Show reply
Latest follow-ups
I have purchase products from Gift Packaging and Accessories for some time. They provide an excellent service, their products are a good price and have a lot of choice. They have a quick delivery time so excellent. Show reply
Follow-up · I can't comment on the new products as my requests were very specific, their website is very easy to navigate. I use their mailing boxes that are sturdy and has good options. The quality of all of their products is excellent.
Positive reviews
One word AMAZING!!! I needed supplies for packing customer christmas gifts and needed it ASAP. I phoned to get an ETA and despite missing sameday dispatch by 30 mins they pushed my order through due to the urgency and I got it delivered the next business day. Thank you soooo much!!! Show reply
Great quality satin ribbon. We have a pretty specific corporate green and I got so nervous you would run out, I couldn't help but order more. Prices were competitive, especially with the gloss white gift wrap which is of high quality. Promot and reliable delivery at no extra cost and a client for life! Love your stuff Show reply
5 Stars are not enough for the service and products from Gift packaging & accessories. I started my business 4 years back and I have tried many options to buy the packaging on competitive prices and good quality. Honestly I never stick with anyone except Gift Packaging. It’s not just about the product they offer to sell but the customer service is… Read more · 1
amazing. Rylee and Kylie both are amazingly helpful, polite, patient and very professional. They always helped me pick the best suitable products for the business. I can’t think of going anywhere else. I am so satisfied and happy with Gift Packaging. Thanks for always there and helping.
Negative reviews
Unreliable – Ordered bags and waited and waited. I finally made contact and was sent email late delivery due to flooding. If this was a concern anyone placing an order should have been notified of the delay. When I quiried this and asked how to return as the bags are required by tomorrow (ordered 6th March) I was told I could return at own expense and I could… Read more
have a credit note as per policy. I have no bags which are required for a conference and when they finally arrive they are not needed. Never again.
Bad service – I wanted a refund as the bags I ordered were to big. Nothing had been opened or used and was told I had to pay 20% refund charge for them to restock these items on their shelf.
Hi Abby, if you can provide your… Read more
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Horrible, Horrible, Horrible – Placed an order on 6th Dec and understood that there are shipping & Delivery delays, Items shipped on the 9th Dec. I choose to use Couriers Please as after speaking to a young girl at the store understood this would speed up the arrival of my items. Fat chance, I live in Albury Wodonga, so my shopping has to come up from Melbourne, but now since… Read more
10th Dec my items are in Sydney, just sitting there for more than a week and still no sign of moving. Called Couriers Please, they no-longer take phone calls, so called Gift Packaging & Accessories and they can't contact the couriers as well, now told they have been having problems with this courier company for weeks now ( Thanks ) and told if I don't want the items when they finally turn up I can reject them and have the Courier return them to the store, but no refunds, only store credit and I have to pay for the shipping. (Couriers Please!!!) Oh please don't buy from terrible business like this
Hi Regyuta, Sorry the order has not… Read more
Recent reviews
Excellent product and website, and the phone support was great. This is a reorder to they are good. Only strange thing is in the terms and conditions: “Neither we nor any third parties provide any warranty or guarantee…” “Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.” … Read more · 3
For a pure “information-only website” disclaimer, that is fairly common. But if this language is being used to cover the sale of goods or services to consumers, it goes too far. ACL says terms are void to the extent they purport to exclude, restrict or modify consumer guarantees, and the ACCC says businesses can’t say they “aren’t responsible for problems with a product or service” or otherwise take away those rights.
I recently ordered custom‑branded boxes from this company and couldn’t be happier. The quality of the boxes exceeded my expectations, the pricing was extremely competitive, and their customer support team was outstanding throughout the whole process. Everything was smooth, professional, and delivered exactly as promised. Highly recommend — 10/10! Show reply
I use the satin gift bows as part of my packaging for my small business. I love the quality of the product; it has helped bring a beautiful and professional presentation to my gift boxes. I will definitely continue to order these! Show reply
Gift packaging has been our go to business for Magnetic hamper boxes, shipping boxes and paper fillers since 2021 . The quality of the boxes is amazing and the customer service and delivery service is great too. Highly recommend! Show reply
I ordered 20 tear ribbons, 2 different sizes & and colours, and I'd just like to say the product was GREAT QUALITY. White tear ribbon has been hard to find so happy I found it on this site. My only complaint is the courier and where they left the package, I have a front door. Show 2 replies
Absolutely brilliant! Friendly customer service, very informative and professional. Answered every question I had, and the bags we ordered are fantastic! Will definitely be using Gift Packaging & Accessories again! Show reply
Outstanding Customer Service – I’ve been ordering through Gift Packaging for some time now, and I can’t recommend them enough! The customer service is amazing—Kylie has been particularly fantastic, always happy to help and incredibly responsive. Their timely communication makes the whole process easy and stress-free. If you need gift packaging, look no further, I can highly recommend! Show reply
Quick turnaround with supportive customer experience! – Excellent service and product - just the quality we were looking for. The team understood our tight timeline and achieved this production in record time. After many failed print partnerships, we're glad to have finally found a new regular supplier. Highly recommended for businesses big and small. Show reply
Find out how Gift Packaging & Accessories compares to other Flowers & Gift Shops
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Highly Recommend – Gift Packaging & Accessories were excellent in ensuring we received our products just how we wanted them in time, considering we gave them such short notice. They were easy to deal with and very responsive to my questions, and best of all, reasonable prices. Show reply
Fantastic customer service – Kylie from Gift Packaging and Accessories was most accomodating when I put in a request for shredded paper. On a short business trip to Melbourne, I thought I’d take some product home with me rather than having it posted and due to the fantastic customer service I have now changed suppliers to Gift Packaging and Accessories. I look forward to doing business with you into the future! Show reply
Calico bags - great price and quality – I stamp these calico bags with my logo and gift them with my sales. The quality is good at a good price. Shipping could be a little faster from Vic to WA but they arrived! These will continue to be my go-to bags. Show reply
Quality products and service – The team at Gift Packaging & Accessories are always friendly and helpful. Their prices are very competitive and the quality of their products is excellent. Highly recommend them for your packaging needs. Show reply
Always Helpful in Creating Premium Packaging for Brands – 5 Star customer services, the team always replies promptly and provide high quality packaging and making sure we stand out! Show reply
Awesome company to deal with for all your gift packaging needs – They have wide range of good quality gift packaging products. The staff is polite and always offer best customer service as compared to others in the competition. Don't waste your time going somewhere else. This shop is one stop solution for all your gifting needs. They happily refunded me for a defective ribbon roll i received. Its the after sales service which brings me back to them over and over again. ( Repeated Customer) Show reply
Registration MARK all over print is normal .... BEWARE – I note that the description now has a disclaimer. I doubt it was there when I bought it. If you go to the wayback website then it clearly shows that this was did not have a disclaimer in March. And if if you look at the image on their site, it also doesn't show it... Their offer to me, was that if I hadn't used it was for me to send it back at… Read more
my own cost and they will replace with something else is a waste of time. I had already cut into it not realising it was there until I started wrapping.
If you want a faulty looking paper and want to waste some money buy this one at full cost.
Link to wayback site clearly showing they selling this paper without a disclaimer about fault - https://web.archive.org/web/20230313130239/https://www.giftpackaging.com.au/p/wrapping-paper-500mm-x-60m-multi-spots/RW5060MD53
Link to current page advising there is a registration mark https://www.giftpackaging.com.au/p/wrapping-paper-500mm-x-60m-multi-spots/RW5060MD53
Thanks for picking this up, we have… Read more (+1 reply)
High Quality & Greatest Customer Service! – I've ordered from here before so know that their quality is some of the highest I've worked with! This time 'round we were able to get the quickest turn around for our order! Rylee was great to interact with and kept me updated throughout the entire process. I would recommend Gift Packaging & Accessories for any company that needs quick and high quality gift packaging! Show reply
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Hi Kate, sorry for the delay. We… Read more (+1 reply)