Just Spas

We had a great experience with Just Spas from the initial enquiry right through to delivery and installation of our new spa. The Ian ans the team were knowledgeable, helpful and easy to deal with, and gave us plenty of information without any pressure to make a decision. Communication throughout the process was excellent and everything happened… Read more

as expected.

Delivery went smoothly and the spa itself has been fantastic. We’ve had it up and running for a while now and are extremely happy with the quality, performance and overall finish. It has quickly become a very well-used addition to our home!

It’s also been reassuring knowing there is good local support available if we have questions about operation, and maintenance.

Overall, a very positive experience and I’d happily recommend Just Spas to anyone considering buying a spa.

Extremely good customer service by Ian at Just Spas Gosford. Prompt communication and comprehensive information provided through all parts of the purchasing, production and receiving of the spa. No hiccups with delivery or craning in of the spa. Everything was seemless. Our spa is the perfect fit. Show details

Just Spas went to great lengths to outline all the different spas available what they provided and made it easy for us to navigate in making a decision. Delivery and setting up the Spa in the back yard was stress free and timely. Show details

Very helpful and great price for quality product Love our tornado spa Show details

Just brilliant. So no more to say other than get one Show details ·  1

Excellent experience with the team from Just Spas. Staff are super friendly and helpful and made our purchase a breeze. Highly recommend. Show details ·  1

Had a very good experience at Just Spas, Central Coast. First time buying a spa and Jade answered all our questions professionally and it was so nice not to have a pushy sales person. We were fortunate enough to buy a Cyclone Tempest which was floor stock at a good price and they were happy to hold it while we prepared the area. Delivery was… Read more

arranged through them and was very straightforward. Nothing negative to say at all, would definitely recommend the team at Central Coast store.

Ian was a pleasure to deal with and made the experience simple. We had some extended delays with delivery and council which they were very understanding around. Show details

We have had a spa for a couple of months now and could not be more happier with it Jsut spa process was amazing and easy kept me informed thru the whole process Show details

We've been looking to get a spa for 12 months and had narrowed it down to two brands. After wet testing both we decided on the Just Spas Cyclone Monsoon. Through the whole process Aimee at Just Spas was fantastic. She is so easy to deal with, is highly available for all your questions and nothing is ever too hard. We also dealt with another staff… Read more

member there called Illona who was also excellent. From start to finish they really made the whole process quite easy and really know their game. Thank you. We're really enjoying our spa!

Love our new spa and the assistance provided throughout the purchasing process Show details

We were really happy with the deal we got for our 6-seater spa and we love the look and function of it. The staff were knowledgeable in most areas and have since given us some good advice about maintaining the balance of chemicals. We had challenges getting the right advice about installation but this was eventually sorted. Show details

We have been renovating our entire back deck, pool and spa. Just Spas have been terrific - very helpful and with a great product. We purchased their Whirlwind circular spa, and are extremely happy with the end result. Show details

We love our new spa,thanks to Just Spas West Gosford...fantastic service including delivery. The best part at the moment is using it on a cold winters night,after a hard day at work,gym,golf or just to relax... Show details

Great experience with Just Spas Hobart Service delivery and setup all exceptional Show details

Really happy with our Spa purchase from Just Spas, the team couldn't have been more helpful with the entire process from selection to delivery to installation and use. Highly recommend Just Spas if you are looking to upgrade your space with peace of mind along the way :) Show details

Purchase, delivery and after sales follow up has been excellent. The quality of the spa is first class and we are enjoying it daily in these cold winter months. Thanks to Wade and Michelle for all their help and advice. I have no hesitation in recommending Just Spas if you are in the market for a spa. Show details

We have been impressed with all the ladies we dealt with at JustSpas Penrith. They were all very well informed about spas and also happy to teach us how to optimally care for our spa. We purchased a Cyclone Monsoon and a sauna. This is an… Read more ·  1

expensive purchase that is designed to last many years and have regular use. So "do it once and do it right" is a good guide. We are very satisfied with choosing JustSpas and happily recommend them. They made it possible to have a very swift selection and purchase process. This is the first time we've ever made an online review for anything (preferring online privacy) so that speaks for itself. Thanks to JustSpas, we ended up with a good quality unit and the right guidance on how to keep it in top shape. That means we can just enjoy its benefits. The only thing I'd improve would be for their store not to be so far from where we live, but we can't control that! Despite this, they're fantastic on phone or email if ever needed. Highly recommended.

We couldn't be happier with the service we received from the team at Just Spas. Our 4m swim spa is amazing, the 13kw heat pump is unbelievably efficient and quite, one of the best purchase we have ever made. Show details ·  1

6-Month Review: Exceptional Quality and Support from Just Spas Penrith I am writing this six-month long-term review of our Leisurerite CREW Spa from Just Spas. We opted for the Blue Marble Acrylic upgrade, Arctic insulation, and an added circulation pump with two waterfalls. The Buying Experience Our journey started at the Penrith showroom. I… Read more ·  1

was greeted politely and all my technical questions about maintenance were answered immediately. The showroom is impressive, and it was clear right away that they sell high-quality products backed by years of industry experience. After visiting four different spa retailers, my wife, son, and I returned to Just Spas. Kelly-Jo was incredibly helpful, guiding us toward an even better configuration than we had originally planned.

Value and Delivery I made an offer that was surprisingly accepted. Even though it was a custom order, the spa was manufactured and delivered without any fuss within just two weeks. I chose them for their local presence, competitive pricing, and a warranty that offers genuine peace of mind.

Performance & Lifestyle My family uses the spa almost every day. It’s lovely in the middle of winter, and during heatwaves, it’s amazing to use as a "cool pool" after my cycling workouts.

After-Sales Support While maintenance was a bit confusing at first, the team treated my concerns as their own. I recently had a major issue with water contamination; the staff guided me through the resolution over the phone with patience and expertise. (Pro tip: Never use rainwater to fill your spa, as it leads to contamination!) I give Just Spas five stars across the board. They are a long-standing business for a reason. Highly recommended!

Purchased a swim spa from Just Spas Cambridge and Sonny was excellent to deal with. The swim spa arrived with some minor damage, the wrong size cover and discoloured external panels. I have no issues with the incorrect size cover which has been replaced and the external damage to the spa I am told will be rectified. However had a phone call from… Read more

their head office from a women named Jodi. She told me they would send out one replacement panel to try and match the external colour, however if it didnt match they would not do any further work to resolve my problem of different shades of external panels. I explained for 40k I expected all panels to be the same shade of grey. She basically said to bad, they will fade in a year and should look the same. Jodi was extremly rude, proving to me that the after sales service is nearly none existent. I asked her if she could see the different shade of panels in the photo I provided and she said they all looked the same, even though Sonny at the Cambridge branch could see the difference(photo attached). After having such great service at the Cambridge outlet we were completley dissapointed with the poor attitude from head office. If we new we were going to recieve such poor after sales service we would not have purchased from this company.