1,086 reviews
AI reviews summary
Overall sentiment is highly positive, with users frequently praising the brand’s ability to deliver products that match their television advertisements. The instant hot water dispenser and vacuum ranges are particularly popular among elderly users or those with limited mobility due to their ease of use and safety benefits. While most users report efficient delivery and helpful customer service, a segment of customers has experienced significant delays, technical "glitches" in order processing, and difficulty reaching human support over automated AI systems.
Pros
- User Accessibility: Many products, specifically the hot water dispenser and lightweight vacuums, are highly valued by seniors and those with arthritis for being easy to operate without heavy lifting.
- Efficiency and Speed: The instant hot water dispenser is frequently praised for saving time and electricity by heating only the required amount of water in seconds.
- Effective Performance: Kitchen tools like the magnetic knife boards, non-stick frypans, and vegetable slicers are noted for high build quality and performing exactly as described.
- Customer Support: When issues arise, the support team is often described as exceptional, providing prompt replacements and helpful advice for faulty items.
Cons
- Temperature Consistency: A recurring complaint regarding the hot water dispenser is that the water is sometimes not hot enough for tea or coffee, or that the first few seconds of a pour are lukewarm.
- Persistent Plastic Taste: Multiple reviewers noted a strong plastic smell and taste in the water dispenser that requires extensive flushing or several weeks of use to dissipate.
- Battery and Maintenance Hurdles: Some vacuum users report that the battery life is significantly shorter than advertised when used on high suction, and certain models have stiff components that are difficult to dismantle for cleaning.
- Technical and Delivery Glitches: Significant issues were reported regarding the SmartPlay and Dashcam units being difficult to set up, alongside complaints of long delivery delays and poor communication during stock shortages.
Verdict
Kleva Range offers a diverse variety of functional household gadgets that generally live up to their advertised claims, making them excellent choices for those seeking convenience and improved home safety. However, potential buyers should be prepared for a possible "plastic taste" break-in period with water products and may need to follow up manually if delivery exceeds the promised timeframe.
The Kleva Air Fryer is a wonderful and easy to use product .. it looks great on the kitchen bench and doesn't take up a lot of room .. it looks smart, modern and the colour quite fitting. Food is yummy!!
Easy to use made soup very tasty, yes only makes for 2 serves at time, but patience and can be doing other things while cooking was still able to make several batches in a couple hours.
- +1
Purchased a Kleva hot water dispenser and how happy I was to receive a very compact and modern unit. Fits beautifully on my kitchen bench and takes up very little space. The operation of the unit is extremely simple to use. Press a few buttons and you have instant hot water. As I am a single person this clever little unit saves me time and money as I don’t need to boil a kettle all the time Show details
Reviews with attachments
The Kleva Instant Hot Water Dispenser Deluxe is just brilliant. It really does work, heating up the water to the desired temperature. The big thing is that there is no plastic after taste from the water reservoir. Thoroughly impressed. Show details · 1
Beautifully presented Japanese knives. I highly recommend investing in these knives. You will not be let down. My favourite item is the magnetic knive board, its a nice unique way of storing the knives.SUPER HAPPY Thank you Kleva Range. Show reply
Really love my hot water dispenser makes life so much easier when you have a big family and you don’t have to feel it up all the time and it is a space saver Show reply
Customer service was exceptional. Kleva replaced faulty appliance without hesitation. New appliance works perfectly. Show reply
Your product is very good and powerful. Easy to use and safe time most. Upon visiting, my friend and his wife interested on your product. I also introduced it to my family. Show 2 replies
Great…except received two of the 18cm knives but didn’t receive the 2nd smallest knife
I have compression fractures in my back and neck, have had that for many years. I could vacuum for 5 minutes only and would have to sit down because of severe pain. My new Krapof vacuum is the best vacuum I've ever owned. I can vacuum the whole house in 2o minutes without any struggles. Lightweight and powerful. Great battery. Love the dock and… Read more · 1
the bin located within. Cleaning the house was painful and I would always neglect it. Now vacuuming is a a joy, believe it or not. One of the top appliances I've ever owned.
I absolutely love my Kleva Hot Water Dispenser, no need boil the jug anymore! Maybe in the future a wider pouring spout, but other than that I recommend this product! Thanks Kleva 10/10 Show reply
Purchased the Kleva Hot Water Dispenser. Due to the cost of power that a normal kettle costs to boil, we thought we would try and save some money on our power usage and bill. I must say, it is a brilliant appliance. Loved the idea of the cost savings, we also bought one for my parents to save them some money as well. Show reply
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Everyday staples, sliced and grated in seconds, dismantled, rinsed in minutes Show reply
So far we are very pleased with the Spin Crisp. The stainless steel drum is very easy to clean either manually or in the dishwasher. It's very easy to pick a preprogrammed mode or to manually set a time and temperature. The tilt function combined with rotating, is definitely a plus, particularly for cooking chips as they come out evenly cooked and… Read more · 1
crisp if you want. We haven't used the function yet, but it allows for a programmed delay before cooking starts also. All in all it's a great well made product.
Nice product, eady to use and have hot water available all the time. Show reply
Purchased a new vacuum from this supplier. It is very light and easy to use. There was an issue with the telescopic rod with this unit. The customer service was fantastic. The part was replaced very quickly. Communication was 10/10 Show reply
Two for one deal Audio pods...one would not work at all. Explained issue immediately on website. New one being sent out as I am writing this post. Very happy with the prompt decision. The set that is working is fabulous. Show reply
The reason I gave you a three star is I have to boil the water twice to fill my tea cup and when I fill it the second time it overflows So yeah very disappointed I thought one boil is plenty for a cup of tea I have a normal size cup nothing special ,so very disappointed Show details
Latest follow-ups
Both my air fryer and water dispenser excellent thanks kleva range. Show details · 1
Follow-up · Water dispenser very quiet flow rate very good air fryer great capacity very happy with both these products well worth the money.
My air fryer is amazing.. my experience with Kiev’s has and is easy, lots of products and fast delivery.. thank you Show details · 1
Follow-up · Still going well.. I use it every day.. baking, roasting and air frying.. easy to clean, not noisy..
I love my new Kleva Range spin crisp revolving air fryer, I've used it daily since it arrived. It's fantastic. Show details · 1
Follow-up · It's no louder than my old air fryer, & as for cleaning, It's also no more complicated than my old one except for the grill/crisper plate which I clean with a soapy brush to reach around the bars. I've been using my new air fryer every day for cooking snags, chips, quesadillas, shish-kebabs etc. It's a wonderful contraption, Less is more for cooking times, It's cooked in no time..
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Positive reviews
I used my Kleva AirPress today on several items .. what a lovely unit.. although reviews have stated the water compartment is quite small I only needed to fill it twice which wasn't a problem at all .. irons up really well .. love it .. recommended purchase x
Power vacuum is beautifully light, has excellent ability to pick up dirt from carpets and hard floors. Loved the light and the ability to get underneath things. Didn’t like the silly little stand which tips over unless the vacuum is leaning against something solid. Show details · 1
Fabulous, too heavy and difficult to manoeuvre with a disability. Made great soup.Product was great and having it to try it was a perfect way to see how it worked with me. Show reply
Negative reviews
Very happy with the product and the service however I hate needy company that need stars Happy to discuss if needed, im guessing you have my mobile. kind Regards Liam
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The machine is solidly built and a quality product, however, it has a flaw that can render the machine useless and it can happen any time, with me it happened within the first day. If Kleva can fix this flaw it will be a great purchase, until then stay well clear. Not expected with a machine this quality built and at this price. Show details
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Not impressed with the floor mop. There is so much work involved just to mop up a spill. You have to then clean the dirty water container, the roller and the chamber holding the roller then let it all dry before the next use or it starts to smell. It is so much easier to just clean a cloth from a standard mop. I do not understand all the 5 star… Read more
reviews when a steam mop or standard mop is much easier to use. Also the floor does not dry in 10 seconds, more like 10 minutes, it does leave streaks and it drips dirty water when the mop is turned off. I have lots of products from Kleva which i recommend however I do not recommend this one.
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Recent reviews
I love that I can make the baby bottle formula at the perfect temperature. The only thing I'd like to change is the beep sound that it makes. Hubby is a shift worker, and the beep is quite loud when everything else in the house is quiet. Show details · 1
Excellent product does what it says, only issue is splash back while you’re filling your coffee cup because the water dribbles out, easy to order arrives promptly, good quality product and good service Show reply
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