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McDonald Jones Homes

McDonald Jones Homes

 Verifiedmcdonaldjoneshomes.com.au
McDonald Jones Homes
4.7

2,264 reviews

Positive vs Negative
93%7%
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Build Stage
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  • Mid-Construction
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  • Post-Construction
Transparency ?
4.5

 AI reviews summary 

Eric and Chrissy
Eric and Chrissy
  Verified NSW, Baulkham Hills

Danni was fantastic. She was very thorough in her explanations and provided great advice when she noticed we weren't sure of what direction to head in. She took the time to listen, and followed up on any queries we had promptly. It was a great experience overall and we appreciated the attention to all the small details, including the coffee service (the young woman who helped us even remembered the milk substitute!) Show details ·  1

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Anonymous
Anonymous NSW5 posts
  Verified NSW, Baulkham Hills

As first time builders, my husband and I were extremely blessed to have an amazing site supervisor, Troy McCartney, who is extremely responsive, professional and attentive during the whole building journey. Troy answered all our questions and is very knowledgeable and delivered our home earlier than expected. Know that you will be in good hands if you get Troy as your supervisor! Show details ·  1

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Kate Watt
Kate Watt
  Verified NSW, Thornton

We attended our Internal Selection Review today and had such a positive experience. Emily guided us through the whole process, showing us examples throughout the showroom and helping us visualise how different features would work in our home, including the bin drawer, which we think is going to be a fantastic addition to the kitchen! Emily has a… Read more ·  1

brilliant eye for colour, tone and how different finishes will work together in real life. She really listened to our own ideas and preferences, then blended them with her expertise to help us make decisions we felt confident and excited about.

The whole appointment was incredibly well organised, right down to emailing us beforehand to choose what wrap we would like for lunch. Building a house and choosing all the different features is already exciting, but having someone knowledgeable, friendly and professional guiding you through it makes the experience even better. Thank you, Emily!

Reviews with attachments

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Sina
SinaNSW3 posts
  Verified NSW, Box Hill

We built our new home with McDonald Jones and had a great experience overall. Zaid was our supervisor throughout construction and he was great to deal with the whole way through. Communication was spot on, always responsive when we had questions, and he sent weekly updates so we always knew what was happening on site. The build moved along… Read more ·  2

quickly and everything happened just as promised; no surprises.

Handover was smooth and we’re really happy with how everything turned out.

Would definitely recommend Zaid if you want a supervisor who actually delivers on what he says.

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Jen W.
Jen W.4 posts
  Verified NSW, Thornton

From our first meeting with Kurt Hawkins in the Hunter sales office to working with Riley McNaughton, our site supervisor and Mandy Hardes, our administrative person, it’s been a wonderful experience which we are truly grateful for. This doesn’t mean there wasn’t the occasional ‘glitch’ but these were resolved quickly and fairly. During the… Read more ·  1

important build phase both Riley and Mandy were very responsive to any questions and requests we had and we genuinely looked for to our weekly calls with Riley to update us on progress. This was very helpful to us as we don’t live locally and could not always do the ‘quick drive past to check on things’. Everyone has been very professional, knowledgeable and friendly. It is wonderful to deal with people who really seem to care. They are great ambassadors for McDonald Jones and we would have no hesitation in recommending McDonald Jones to anyone looking to build. Many thanks Jenny and Rob

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Denise
DeniseNSW2 posts
  Verified NSW

We have just finished all of our external, internal and electrical appointments. It definitely feels like an overwhelming situation but our consultants Elecia and Chloe were great! They were super helpful with options and easy to get along with. We made all of our decisions pretty easily and were happy with the outcome. Massive shout out to Elecia who was with us for all appointments and very efficient with all responses! Show details ·  1

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joel D.
joel D.
  Verified NSW, Leppington

Overall very positive experience with MJH. Our journey - signed build contract in May 2025 (Diane Alfar our sales agent was incredibly detailed, caring and found the right house and land package to meet all our desired needs and budget expectations. It was honestly with her planning and expectations setting we were able to avoid any budget… Read more ·  1

deficits - build commenced in September 2025 - handover July 2026

The only hiccup we had in the entire build process was a 4 week delay due to our site supervisor unexpectedly quitting. I have to say Jerome the area manager stepped in with absolute certainty and got us back on track without compromising on quality. Also a shoutout to Bruce and Joe other (site managers) who were amazing.

$0 over budget and very happy with the home. Thank you MJH.

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S W.
S W.
  Verified NSW

Had such an amazing experience with Phoebe, she was so lovely and helpful. She made the experience so exciting for us! She also had such great experience and ideas for us to add which is what we really loved! I’m so glad we got to work with her and have such a great experience! Show details ·  1

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Reno
RenoNSW2 posts
  Verified NSW, Thornton

We would like to share our very positive experience building our dual-occupancy property with McDonald Jones Homes. From the beginning of the journey through to completion, the overall experience was excellent. The process was professionally managed, communication was clear and consistent, and we always felt supported and informed about the… Read more ·  1

progress of the build.

A special thank you must go to our Project Manager, Dale Baxter, who played a significant role in making the entire experience smooth and stress-free. Dale was approachable, responsive, and always willing to explain the different stages of construction clearly. He kept us informed, responded promptly to our questions, and ensured that any matters raised were followed up and resolved appropriately.

The quality of workmanship throughout the property was impressive. The team demonstrated excellent attention to detail, and the finishes were completed neatly and professionally. Quality, safety, and compliance were clearly treated as priorities throughout the construction process.

What stood out most was the end-to-end customer experience. Any questions, concerns, or minor issues were handled promptly and professionally. The level of support continued even after construction was completed, which gave us additional confidence and peace of mind.

Building a property, particularly a dual-occupancy development, can be a complex and stressful process. However, the professionalism, communication, coordination, workmanship, issue resolution, compliance, and ongoing support provided by McDonald Jones Homes made our experience genuinely positive.

We have already recommended McDonald Jones Homes to many of our friends, and several of them have now started their own building journeys with MJH. This reflects the level of confidence and satisfaction we have in the company and its team.

We are extremely satisfied with the completed property and would confidently recommend McDonald Jones Homes to anyone considering building a new home or investment property.

Our sincere thanks to Dale Baxter and the entire McDonald Jones Homes team for their dedication, professionalism, and support in successfully delivering our property. We would gladly choose MJH again for any future build.

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Liz
LizNSW
  Verified NSW, Thornton

The internal selection day with Jenavee was a wonderful experience, we had plenty of time and was never rushed to make our selections. Time out to discuss and make informed decisions through out the day was incredibly helpful and relaxed. Show details ·  1

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aastral
aastralNSW
  Verified NSW, Thornton

Our experience with the design team particularly Matt and Melissa at the design studio was wonderful. Both team members were extremely professional, well versed in their products and options that worked for our particular design ideas. Matt is a highly skilled and efficient person who made this experience truly enjoyable. Show details ·  1

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Anthony Sant
Anthony SantNSW4 posts
  Verified NSW, Oak Flats

We have nothing but praise and admiration for the McDonald Jones Oak Flat Building Team, including the husband and wife sales team at Wongawilli. Due to the builds location and other council red tape, it has been a long journey and a difficult build for McDonald Jones. And I want to thank McDonald Jones for their persistence and support in getting… Read more ·  1

the DA over the line. They have been really professional, supportive, empathetic helpfull and patient. And we must say they should be an inspiration to other builders. Their clientele support, communications, easy to talk & deal with, progress photos, and the quality of their workmanship and materials and pricing is all aimed at building and delivering a great and beautiful home for their clients. AND, what a house McDonald Jones is building us...... WOW !!! It is now approaching lock-up stage....and again, WOW !!!

I showed my brother, (a structural engineer) photos of the steel-frame of the house McDonald Jones is building us. And he was absolutely impressed and astounded by the amount of steel and steel frame thats gone into the building of the house. As he commented, " Great house to get away from the Big Bad Wolf."

I take my hat off, and put the entire McDonald Jones Team at Oak Flats and Wongiwilli up on the highest pedestal, from the beginning to the builds present stage.

Our build journey started with the husband and wife sales team at Wongawilli, George and Annslee. They are remarkable, and we soon developed a great rapport. Speaking of which this great rapport was extended right into the whole McDonald Jones Team at Oak Flats. George and Annslee helped and spoke with us about the correct design for our block and working within our budget. They also invited us to the Oak Flats office one evening, where we were shown videos, shown building materials and other construction items like; bench tops, door handles, basins etc. We were also introduced to a lot of other Oak Flat team members.

We then had an appointment to meet Ben at the Oak Flat office. Ben was great in helping us make the correct selection choices and styling for all the internals and externals, including appliances, kitchen, bench tops, door handles, cupboards, doors and colours and more.... And the way we chopped and changed, lucky, Ben is a very patient man .... haha ;). And all the other staff at the Oak Flat Office, including the friendly receptionists, Monique, Mrs. Lee, Allison, Bella G., and every single team member quietly working at back of house on plans, designs, sorting out council DA's etc etc. Thank you all for your professionalism and dedication.

After starting construction last October, the build has been full steam ahead. Great progress has been acheived and just about to lock up stage and we are so .... very excited !! Thanks to the two great building supervisors; namely George Pastrovic and Cameron Dagger. Thank you both for keeping us updated with your consistent uploading of progress photos to our profile. Great communication skills and general easy to work and get a long with attitude. Both George and Cameron have shown great professionalism and skills as building supervisors, liasoning with us and contractors. Ours was not an easy build, due to its difficult location. However, due to George and Cameron's tenacity and the support of the entire Oak Flat's Team, many issues and problems, were overcome. Again, I thank you all, for building our dream home come to fruition.

We also would like to say a BIG Thank You to all the contractors, sub-contractors and suppliers that McDonald Jones have chosen to contribute towards our build. They are the quiet achievers and they have been picked by McDonald Jones for their professionalism, and quality in workmanship.

And finally a big thank you also, to the McDonald Jones CEO Rob Douglas and all managers for running a great Building Company like McDonald Jones for your; Customer Service, Innovation, Building Designs and Plans, Professionalism, Flexability and making McDonald Jones Homes an Inspiration To Other Builders, that they could only wish to strive for, and setting a great standard for these other builders to strive for.

My wife and I have said it before, and we'll keep on saying it, " McDonalds Jones Is Too Good To Be True. Amazingly It's All True !!!

And to cap it off, again: Thank You So Much McDonald Jones

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C.Weston
C.Weston5 posts
  Verified NSW, Baulkham Hills

We are very pleased with the quality of our McDonald Jones home and love how it has all come together. Wayne Gordon, our Construction Site Supervisor has delivered a high-quality build, and we are so pleased with the process. I had many questions throughout the construction process and they were always answered. Reaching practical completion there… Read more ·  1

were only very minor superficial things that were picked up and these were addressed before handover. Wayne also went out of his way to do our handover before the long weekend, late on a Friday afternoon, so we could have our keys as soon as possible. Our friends and family have also commented on the quality of work and the high standard of the build. We felt very confident building with MJH due to their reputation and are happy with our choice. Mandy Hardes our Construction Coordinator was also extremely helpful along the way and was always on top of things. Through each stage, from our very first enquiry, MJH have been great to communicate with.

Find out how McDonald Jones Homes compares to other Project Home Builders

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Margaretha
MargarethaNSW
  Verified NSW, Baulkham Hills

Thank you so much Mcdonald Jones especially James Evans the one that been helping us since day one through everything and no drama, everything done as we expected to be done, sooner than we thought, very happy with the results. Once again Thank you again James and Mcdonald Jones. Show details ·  1

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Shimin L
Shimin LNSW
  Verified NSW, Braemar

I ' m a Chinese guest and my English is not particularly good . I have to use translation software to better understand every detail . But I was a very lucky guest to meet Jack and Tracey . They are professional consultants and very patient in explaining . When I didn ' t understand something , they would use translation , pictures and other… Read more ·  1

methods to make me realize that McDonald Jones ' sample room is my dream home . Whether it ' s the quality of the building or the color and style matching , it ' s everything I want , so I chose this place without hesitation . They will lead me through my house - building journey . I believe everything will be a wonderful memory .

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Michelle
MichelleNSW4 posts
  Verified NSW

I want to share our experience building a home with McDonald Jones. Our house is a dual occupancy property, and the construction took around six months. Initially, we were only going to build the house, but we decided to upgrade to a full-turnkey package that included everything—and I’m so glad we did. Throughout the entire process, Dale, our… Read more ·  1

project manager, kept us updated weekly. Everything ran smoothly from start to finish. Before we knew it, the house was complete, and it was time for the final inspection. Dale was incredible. He guided us through every detail, explaining everything clearly and celebrating the completion of our home with us. Every part of the work by McDonald Jones was meticulous—far beyond our expectations. From the tiles to the grouting, down to every bit of silicone, everything was finished neatly and with exceptional quality. What really sets McDonald Jones apart isn’t just the construction itself. Since this was our first investment property, we had little to no knowledge about the process, but they guided us on real estate decisions and recommended everything we needed. Any minor issues in the house were addressed immediately. Even two months after completion, I am still extremely satisfied with the communication and support they provided throughout. If we ever build another house, there’s no question—we would choose McDonald Jones again. A heartfelt thank you to Dale for turning our dream into reality, and to his entire team for their dedication. Special thanks to Lili in the office for all the help along the way. And to everyone at McDonald Jones who worked tirelessly from start to finish to make sure our home was completed flawlessly—thank you so much.

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Amy
AmyNSW2 posts
  Verified NSW, Baulkham Hills

We were lucky enough to have Danielle for our externals and internals appointments at the Norwest My Choice Studio. For externals, our vision was a bit outside of the ordinary and Danielle went the extra mile to help us achieve it. For internals, Danielle was very encouraging and supportive of our style, gave helpful advice, and we left with… Read more ·  1

everything we hoped for. It was a huge day but lots of fun. We can’t wait to see our dream home become a reality! Thanks Danielle!

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Sina
SinaNSW3 posts
  Fair Incentive Verified NSW, Baulkham Hills

We had our internal selections meeting with Phoebe, and we couldn’t be happier with the experience. She was incredibly patient, knowledgeable, and professional throughout the entire process. Phoebe took the time to understand our budget and provided the best options and recommendations to suit our needs. She made what could have been a stressful process feel easy and smooth. We truly appreciate her experience and support. Show details ·  1

Latest follow-ups

Penny G
Penny GNSW
  Verified NSW, Box Hill

We have been looking at The Hermitage for nearly 2 years. Everytime we have gone to Box Hill , Tim Bowman has always been polite , welcoming and very professional. Always accomodating. Thanks Tim. Show details ·  2

 Follow-up  · We chose the Hermitage for the floor plan. It best suited us. The Hermitage is the right home for our lifestyle and needs. The team at Mac Jones have been very helpful and knowledgable to our situation. They have accommodated our wants and needs. Primary and secondary. Tim is a very charismatic person his understanding of what we wanted and where… Read more

Big Dev
Big DevNSW4 posts
  Verified NSW, Box Hill

Terrific – The process was so easy with Tim and Sara and he took us through every details we were looking for. Tim and sara promptly got back to us with every query. It was a fantastic journey so far. Show details

 Follow-up  · Extremely Disappointed with MJH I would like to provide an update following our previous review posted in August 2024. We signed our tender with MJH in July 2024, and after significant pre-construction delays, construction finally commenced in September 2025. As of 11 August 2026, we still do not have our completed home. During the sales… Read more

Big Dev
Big Dev   

Terrific! Tim and Sara made it so easy for us and they took us through every details we were… Read more (+4 replies)

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Matt D
Matt DNSW
  Verified ACT, Fyshwick

We have been working with Jess on the interiors of our planned ‘Montrose’ home by MJH, every appointment has been fantastic, Jess is fully prepared, highly knowledgeable and a pleasure to work with. We have loved every part of it so far and are… Read more ·  1

excited to do this with the team. Our project coordinator Brett is another true professional and nothing has been a problem. These two along with everyone we have experienced so far instil confidence, thank you we are excited and feel in good hands.

 Follow-up  · We are about 30 days before we take possession of our new home, and the Mc Jones team have been exceptional to deal with. We started this project with an ambition for a great, enjoyable experience from start to finish and when you are committing to some serious dollars you want to make sure you have a positive and respectful partnership with your… Read more

In-depth reviews

Nora
NoraNSW2 posts
  Verified NSW, Leppington

We would like to share our experience with Diane Alfar, who was the very first person we interacted with at MJH. We were exploring different home designs as we were looking to downsize and had a clear idea of what we wanted. The moment we walked into the display home at Leppington, we knew it was exactly the home we had been searching for. Diane… Read more ·  1

was incredibly knowledgeable, experienced, and helpful throughout the entire process. What stood out most was that she was never pushy. Instead, she took the time to listen to our needs and understand exactly what we wanted in our new home.

She worked hard to accommodate every change possible and guided us through each step with professionalism, patience, and genuine care. Diane made what could have been an overwhelming process feel smooth and enjoyable, and she continued to support us right up until we reached the next stage of our build.

We are truly grateful for her assistance and would highly recommend Diane to anyone looking to build their dream home with MJH. She made a lasting first impression and has been a wonderful person to work with throughout our journey.

Find out how McDonald Jones Homes compares to other Project Home Builders

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Andrew E.
Andrew E.NSW
  Verified NSW, Thornton

Our external colours appointment at the MyChoice Design Studio in Thornton was highly productive, making a complex and seemingly overwhelming task feel manageable. Our consultant, Matthew maintained a structured approach which we appreciated greatly and demonstrated a strong understanding of how different materials interact. Matthew offered… Read more ·  1

practical advice on how colours and textures look under natural light as well as how the colous play off each other (something we hadn't considered), helping us efficiently select our external colour pallete and some internal options to ensure our vision was cohesive and personal to us.

The Thornton studio is well-equipped with large range of physical samples, making it easy to compare materials side by side and see finished examples in person.

Overall, we were extremely happy with the choices made possible by Matthew’s systematic guidance. All decisions were finalised efficiently and without unnecessary stress. We are looking forward to our remaining internal selections appointment with Matthew in the weeks to come.

Andrew & Emily

Aaron and Kate Vass
Aaron and Kate VassNSW
  Verified NSW, Thornton

Our experience with Internal Design Consultant Emily Carr at the Thornton MyChoice Design Choice Studio was excellent. From our very first meeting, Emily made what can often be an overwhelming process feel enjoyable and straightforward. Emily was warm and personable, whilst having an ability to balance functionality, style, and our budget while… Read more ·  1

creating a home design that truly reflects what we wanted. We are incredibly grateful for her guidance and would highly recommend her. Our time with Emily has significantly contributed to a positive experience thus far.

One aspect of the experience that we found incredibly valuable was having the same design consultant throughout the entire design process. We understand that the company doesn’t guarantee clients will have the same consultant for every appointment, and we appreciated that we were fortunate for this to be the case. However, there was always a level of uncertainty leading up to each appointment, as we weren’t sure whether we would be meeting with someone new. We believe that ensuring customers are matched with one consultant for the entirety of their design selections would significantly improve the customer experience. Continuity helps clients feel more supported, reduces the need to revisit previous decisions, and makes what can be a complex process feel much more personal and seamless.

Positive reviews

Niroj
Niroj
  Verified NSW, Leppington

Friendly, convincing, professional, excellent , helpful, understanding , I found almost everything what I was expecting from a good Building and Design Consultant… love your service much more appreciated. Happy to have you in my building journey. Thanks Show details ·  1

Sandy
SandyNSW2 posts
  Verified NSW, Oak Flats

⭐⭐⭐⭐⭐ 10/10 Experience with Jodee!Huge shout-out to Jodee at the McDonald Jones Homes Oak Flats office! Our interior design and styling appointment was completely seamless, super efficient, and genuinely fun. Jodee's amazing eye for detail and design insight helped us bring our ideas to life perfectly while staying on track with our budget. Thank… Read more ·  1

you, Jodee, for making this milestone such a happy and memorable experience, also our kids love the time over there. Also there was a huge support and welcoming from the manager of the studio

San Marino Encore
San Marino EncoreNSW
  Verified NSW, Braemar

Tracey and Jack were extremely helpful and knowledgeable throughout the process of building with McDonald Jones. Nothing was too much trouble or effort for Tracey. Her experience and recommendations throughout made it seamless and enjoyable Show details ·  1

Negative reviews

Antony H
Antony H2 posts
  Verified NSW, Port Macquarie
Structural Integrity
Electrical & Lighting
Flooring

AVOID LIKE THE PLAGUE!! Our frustratingly slow and painful journey with Mojo/MJH continues. We are FINALLY in Post-Construction phase with numerous list of issues, none of which have been resolved in the four months since Practical Completion. Have consistently raised issues throughout build and post-build, and no-one in this company has the… Read more

common decency and professionalism to either get back in touch with us or follow through on promises they make. We were verbally promised a visit from a manager which was to occur on Thursday 13/03 to discuss defects. He simply never showed up and hasn’t bothered to contact us since to apologise and/or reschedule. Also still waiting on a call from studio manager in relation to a tapware issue raised on 5th December last year. Despite follow up communication with Construction Co-Ordinator and a request for a site visit, no-one has bothered to get in touch with us.

We know of other people in our area who have had similarly bad experiences with this builder, and wish we had spoken to people in this area prior to selecting this builder and moving to the area. To me, it seems obvious and apparent that trades that have worked on our house take no pride in their work, have no care factor, and are not held to any quality standard by higher management.

This builder has cost us significantly financially, due to the length of time it took to complete build, and continues to take a mental toll on us as we strive to simply get our house finished to an acceptable standard. DISGRACEFUL!!

Antony H
Antony H   

Just an update! Build was eventually completed in late 2024 to a very poor standard! Nearly 2 years… Read more

Jing L.
Jing L.
  Verified NSW, Baulkham Hills

Extremely disappointing experience – almost two years and still no OC I am writing this review based on my experience with McDonald Jones, particularly the way an ongoing compliance issue with my home has been handled. I took possession of my home in September 2024. Unfortunately, almost two years later, the final Occupation Certificate (OC)… Read more

issue is still unresolved, not even an Interim OC has been issued to me.

The problem relates to the construction details around the subfloor level and the requirements raised by the certifier. I understand that construction issues can sometimes occur, and I have been patient while the builder, engineer and certifier have been discussing possible solutions.

What has been extremely disappointing, however, is the length of time this has taken and, more importantly, the lack of communication from the builder.

I have sent multiple emails and made repeated phone calls requesting an update. On a number of occasions, I have either received no response or have been told to wait to be called back but they never did.

I have now been living in a home for almost two years without the final OC being resolved. This is not something a homeowner should have to accept indefinitely. It creates ongoing uncertainty and concern about compliance, insurance and the future of the property.

My biggest frustration is not that a construction problem occurred. Problems can happen during building. My concern is the lack of urgency, accountability and communication in resolving the problem once it was identified.

I would have much more understanding if the builder were communicating regularly, explaining exactly what remains outstanding, what solution is being pursued and providing realistic timeframes. Instead, I have had to repeatedly chase the builder for information.

I sincerely hope the builder eventually takes ownership of this matter and resolves it properly. However, based on my experience so far, I cannot recommend the way this issue has been handled.

I am posting this review so that other prospective homeowners can consider not only the building process itself, but also how the builder responds when a significant issue arises after handover.

CJT
CJT
  Verified NSW, Thornton

The all the initial communication was extremely positive, and the choices selection meetings went well. Unfortunately once the process of building began any positives went out the window. The constructions supervisor and his level of communication was poor, including blatant lies about air conditioner placement, the hot water system, access for… Read more

people to visit site for building the driveway, measuring windows for security etc. Additionally getting defects rectified has taken almost a year, including some which had been promised to be fixed within the week from assessment and still never done. Defects include cracked tiles, poor tiling in the bathrooms, kitchen splash back, major cracks in the bulkheads, extremely poor pain work, window frames not being secured correctly, grouting breaking and leaving major gaps, floor boards that look like they were cut up by a child, cupboards that cant close, grouting over all the tiles, grouting missing from tiles, large cracks in the walls.

The only thing that has been fixed was the piping for the water tank that was smashed up under ground that lead to much higher water usage while waiting for it to be fixed.

At this point in time there has been 3 people sent out to assess the defects 2 form MJH and one Contractor. And when they finally decided to send someone to start on rectifying defects they decide to make no formal communication nor agreement of time and just yeet people to your door.

10/10 don't recommend

McDonald Jones Homes
McDonald Jones Homes    

It is really disappointing to read about… Read more

Recent reviews

Matty L.
Matty L.
  Verified NSW, Lochinvar

Rob and Emily were fantastic helping us through the 1st stage of our build. They are 2 of the nicest people and madr it feel more personal to deal with them Show details ·  1

Wulstan D.
Wulstan D.NSW
  Verified NSW, Thornton

The experience that we have had so far with McDonald Jones Homes has been excellent. From the time you check in to the end of your meeting you have been treated with respect, kindness and make you feel at home. Teayre has been just wonderful. Her patience, knowledge and valuable suggestions have made both our days (external and internal… Read more ·  1

selections) so valuable and we came away with that feeling of being a valued customer. Keep up the great work Teayre. Thanks also to Teayre's support (sorry didn't get her name) for her help. Looking forward to the ongoing interactions with the McDonalds team. Thanks again to all for making our journey so far a memorable one.

Ushir P
Ushir PNSW3 posts
  Verified NSW, Thornton

Carissa was always friendly, professional, responsive and helpful throughout our pre-construction journey, from signing the contract right through to receiving our building approval. She kept us updated at each stage, helped with the many documents and approvals involved, followed up on outstanding items and was always happy to answer our… Read more ·  1

questions promptly.

Her clear and timely communication made the whole process much easier and less stressful for us.

Hayley and Graeme
Hayley and GraemeNSW
  Verified NSW, Forest Reach

We strongly recommend building with McDonald Jones Homes. From the outset, each step of the process has been clearly explained and thoughtfully managed, with the plans, inclusions, and costs made transparent, giving us confidence and clarity throughout our journey. Our Building and Design Consultant, Liam, has been outstanding. His extensive… Read more ·  1

knowledge, responsiveness and clear communication have made every stage feel smooth and straightforward. Liam’s friendly, warm and approachable manner has made the experience genuinely enjoyable, and we have always felt supported and valued.

The professionalism, transparency and personal service provided by Liam and the McDonald Jones Homes team have exceeded our expectations. We are excited to continue our building journey and would confidently recommend McDonald Jones Homes to anyone considering building a new home.

Shanila
Shanila2 posts
  Verified NSW, Leppington

Diane was an absolute pleasure to work with. This was actually the second home she has designed for us, and we’ve had such a great experience with her both times. She was always patient and happy to make multiple amendments to the design to make sure all of our needs and specifications were met. What we appreciated most was that she genuinely… Read more ·  1

cared about achieving the best possible outcome for us, rather than just getting the design completed. She listened to what we wanted, offered helpful suggestions and made the whole design process feel easy and enjoyable.

We’re extremely happy with the final design and would definitely recommend Diane to anyone building their new home.

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