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ReadySet Insurance

ReadySet Insurance

 Verifiedreadysetinsurance.com.au
ReadySet Insurance
4.8

724 reviews

Positive vs Negative
98%2%
Claim Resolution Time
  • <10 minutes
  •  · 
  • <1 day
  •  · 
  • <1 week
  •  · 
  • 1-2 weeks
  •  · 
  • 3-4 weeks
  •  · 
  • 1-2 months
Transparency ?
4.6
Customer Service
4.7
Value for Money
4.7

 AI reviews summary 

Overall sentiment for ReadySet Insurance is overwhelmingly positive, primarily driven by highly competitive pricing and a streamlined digital application process. Many customers highlight that the premiums are significantly lower than major competitors, particularly for seniors and those requiring cruise or medical coverage. While the vast majority of feedback is based on the initial purchase experience, a successful claim for a lost item suggests efficient claims handling.

Pros
  • Competitive Pricing: Frequently cited as the most affordable option on the market, with users noting significant savings compared to other insurers, especially for seniors and group bookings.
  • User-Friendly Website: The online application and medical screening processes are praised for being intuitive, quick to complete (often under 10 minutes), and transparent.
  • Exceptional Customer Support: Staff members (specifically Ash and Maddison) are repeatedly commended for being professional, patient, and proactive in assisting with queries or policy amendments.
  • Comprehensive Coverage Options: Users appreciate the clear side-by-side comparison of policy tiers and the inclusion of specific activities, such as motorcycling or snow sports, without excessive surcharges.
Cons
  • Premium Loading for Medical Conditions: Some users expressed disappointment at the price increase or additional premiums required for common, well-managed conditions like hypertension or cholesterol.
  • Website Technical Issues: Occasional reports of the online system freezing during payment, difficulties navigating the medical screening section, or discrepancies between age and date of birth fields.
  • Restrictive Eligibility: A few instances where users were denied cover due to specific visa statuses (e.g., bridging visas) or age limits for annual multi-trip policies (over 75s).
  • Aggressive Review Requests: Recurring complaints regarding the automated system requesting reviews too early, often months before the user has even commenced their travel.
Verdict

ReadySet Insurance is an excellent choice for travellers seeking high-value, low-cost coverage through a modern and efficient interface. While most feedback is limited to the "set and forget" purchase stage, the company's strong customer service and competitive rates for seniors make it a compelling alternative to traditional insurers.

724 reviews
5 Anderson  · System easy to use, product looks great, hopefully I will not have to use
5 Jasmine De Simone  · Good price, and cover for our trip to China. Thanks.
5 Josephine M.  · Good value standard policy. Just what we needed. Will use again for future trips.
5 Kathleen Seaton  · Fast and accurate exactly what I needed. 1 stop shop.
5 Phil W.  · very easy to book. They clearly state what is on your policy and it covers all I wish to be covered for.
5 barkpots  · Easy to purchase and understand only took a few minutes
Bob
BobNSW2 posts
  Verified

The quotation was very affordable and the process clearly defined on the website. The actual website would benefit from some minor enhancements such as an explanation as to putting in your current age rather than your age when you intend to travel. This issue was compounded by the fact that when the website said there was an invalid age you were… Read more

sent back not to the page that your age was entered but to the beginning and you had to start anew. A little frustrating when I was completing the process for a group which meant a lot of inputting sev real times (Im a slow learner!)

I also attempted to compare a multi trip insurance however this appeared not to be so well thought out. No selection of countries and very confusing so I didn't bother. Whether a multi trip insurance was a more efficient way of purchasing insurance I do not know but the process on the website could be improved. E.G. How many trips? Which countries, Total days estimated overseas etc

Apart from this the whole quote and purchase procedure was reasonable and I will certainly be using you again.

Maxwell Cox
Maxwell CoxWA
  Verified

Our first time with this company and as they say "the proof is in the pudding", we will only know the whole story if and when we need to make a claim. Hoping this will never happen of course! We found this company via a travel insurance comparison website. Show details

Ask the reviewer
Bruce Chan
Bruce Chan
  Verified

We recently took out a ReadySet travel policy for an upcoming trip. We found the cost quoted extremely competitive when compared to other insurers. After purchasing the policy, we realised that we had to add an extra day to the policy because our return flight to Australia is not scheduled to land until the next morning of the last date of our… Read more

policy. The policy was amended with the extra day added by ReadySet promptly and with no extra cost. Thank you.

Reviews with attachments

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Mark Doran
Mark DoranQLD5 posts
  Verified

Just arrived back from China all intact and without any problems. No claims to be made but happy we were covered. Show details

Latest follow-ups

Ruth Crowe
Ruth CroweQLD
  Verified

So far my experience has been excellent BUT I haven't started my trip yet. This is my first time to use this company. I'd like to read if anyone has had a bad experience trying to get money for their claims as that is very important!! Show details

 Follow-up  · I haven't started my trip yet so I haven't needed to make any claims!!

Ruby
RubyWA5 posts
  Verified

My friend recommended Ready Set Insurance. After getting a quote I didn’t bother getting other quotes as I was happy with yours. Show details

 Follow-up  · Ready Set gave a good price upfront. Luckily I didn’t need to use it on my trip, but great having cover so I could relax more for any unknowns

lily l.
lily l.
  Verified

Excellent service when I had to cancel due to death in family Show details

 Follow-up  · Yes the documentation easy to submit on email quickly handled within 2 days considering it was last minute I was very happy with process. Easy to cancel via email, will Book again for my next trip in October 26

Positive reviews

Nicki
NickiVIC2 posts
  Verified

I missed a country when taking out the policy. A simple, short phone call and the country was added and a new policy certificate issued immediately. Excellent service. Show details

Julia Graeme
Julia GraemeQLD2 posts
  Verified

So far so good. Application process reasonably simple. Price competitive. Adding medical conditions straight forward. I only hope I dont have cause to test the claims process. Been travelling for 50 years - never made a claim on travel insurance. It would be a good idea for companies to offer a no claims bonus for repeat customers Show details

Kathleen Sandilands
Kathleen SandilandsNew South Wales
  Verified

The only issue I had was I had to email a request to change my return date in saying this it was finally processed. After phoning and leaving two messages waiting on a return callback no response so I emailed you Show details

Negative reviews

John Hood
John Hood
  Verified

Readyset relayed my email address to a payment portal called Link without any transparency or authorisation. I then had to take steps to delete this account which initially looked very much like a phishing scam. I emailed Readyset about this but have had no response. At present the only service provided has been to take my money. I can only hope if I need to make a claim they can perform better. Show details

legale
legaleQLD3 posts
  Verified

I am only prepared to privide a midrange feedback score at this early stage: we have not yet commenced travel under this insurance cover. Based purely on cost/benefit/feature ratio I would certainly give more than 3 stars. However, until a Travel Insurance policy, or any insurance policy for that matter, is actually put to the test by way of a… Read more

legitimate claim, then it would be unrealistic to provide the highest rating feedback at this early point of policy inception.

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Philip Roy
Philip RoyWA
  Verified

I sent an email off to your helper team three days ago on the 9th of July 2026. They have not had the decency to reply. I have now developed a serious chest infection requiring antibiotics. I want to cancel the rest of my holiday and fly back to Perth, Western Australia Show details

Recent reviews

Bruce Hewett
Bruce HewettVIC
  Verified

Simple and easy to apply for a policy online. The price was good value compared with other providers and the range of benefits offered in the policy. I would certainly use ReadySet Insurance for future travel insurance policies. Show details

Jens
Jens19 posts
  Verified

Firstly, I never give five stars because nothing is ever perfect but ReadySet Insurance is seamless so far. I’ve used hundreds of travel insurers and I’ve never made a claim once so it’s difficult to fully judge here. I’m 71 years old so I’m glad ReadySet didn’t use that to charge me a bomb. I think that all heath insurance risk should be judged… Read more

on any pre-existing medical conditions and not on age, and fortunately for me I don’t have any medical issues. Keep travel insurance to a minimum for travellers who have no medical issues and I’ll use ReadySet all the time. I hope this company keeps my details and record so that next time I use them they will charge me the bare minimum again because I’m a safe bet.

John Lyon
John LyonQLD4 posts
  Verified

This is the first time using ReadySet Insurance. We have travelled & cruised quite a few times & always shop around on line for the best deals. ReadySet were by far the most competitive & also very easy to set up Show details

disappointed cust
disappointed custNSW7 posts
  Verified

price very good - I have never had to claim on any insurance so it always feels like dead money. So when you can get the premium down its less painful. I hope I never do claim. Show details

John
JohnVIC3 posts
  Verified

Great reviews. I always check first and was the cheapest I could find. I am 76 years old and found all the other companies wanted to do was rip me off. Great for seniors. Well done ReadySet. Show details

Alanna
AlannaNSW3 posts
  Verified

Just purchased the policy the price is cheapest I've found, the inclusions are great (covers large motorcycles which is hard to get) and the customer service when I rang to double check on details was excellent. Show details

Elaine C
Elaine C6 posts
  Verified

This site is very easy to use. Obtained a very competitive quote in just a few minutes. The offered different levels of cover making it easy to choose the cover I required. Very happy with my choice. Show details

Elizabeth Lewis
Elizabeth Lewis2 posts
  Verified

My experience with the salesperson was excellent. He was friendly, knowledgeable, and took the time to explain a few things I was unsure about, which made the process much easier. The quote was also noticeably cheaper than the other travel insurance quotes I received, and from what I could see, the policies were very similar in terms of coverage.… Read more

As I won’t be travelling for another couple of months, I haven’t needed to make a claim or use the policy yet, so I can’t comment on that aspect of the service. Based on my experience so far, however, I have been very happy with both the service and the value.

Find out how ReadySet Insurance compares to other Travel Insurance

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David D
David D4 posts
  Verified

This is the second time I've used ReadySet Travel Insurance. My reasons for choosing them again are their prompt assistance relative to a claim last time, the ease of nominating the best policy for me and the very competitive prices. Show details

icar2985
icar2985
  Verified

Because of the multitude of policies and providers, I asked AI to find the one that suited my needs. It also helped me with the medical forms and was very accurate on all accounts. I am comfortable that I have the best policy at the best price. Thank you Show details

Michelle Scott
Michelle ScottWA2 posts
  Verified

The process was quiet, efficient and very competitive. Haven’t left on our trip yet, hope we don’t need to use our insurance, but if we do let’s hope things go as smoothly Show details

donald lawson
donald lawsonQLD
  Verified

needed travel insurance for trip to asia. both my wife and i had previous health issues, which we advised. the process on line went very smooth. extra cost was not excessive. easy for someone like me to use. and great value for money, for what we needed. Show details

Jared
Jared
  Verified

First time using ReadySet for my travel insurance. Chose it for the great value and better coverage. Hopefully claiming (if ever needed) is just as easy, but hopefully I won’t need to claim at all! Show details

Alan S.
Alan S.
  Verified

A first time user. Pricing is very competitive but the proof will be when and if a claim is lodged. This will be the proof as not all travel insurers are the same. Show details

Bill M
Bill MWA2 posts
  Verified

Was looking for travel insurance and got a few quotes from the usual suspects....then I gave Finder a go and came across some different providers of which Ready Set came to my attention with great options and a more competitive price point ! Happy days Show details

Vicki Stokes
Vicki Stokes2 posts
  Verified

Reasonable price, arranged efficiently, medical questions short but to the point, hoping not to need the travel insurance but happy to have it in place for a fairly expensive trip. Show details

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