Resinc Solar & Batteries

Great experience with Resinc overall. The installation went really well, even with some asbestos issues that had to be worked around, and the installer did a great job. The system has been easy to live with and has helped reduce our electricity costs. We did receive a few too many emails at times, but overall the process has been positive and I’d be happy to recommend Resinc to others Show details

Installed with these guys 7 years ago now, and it’s been great throughout the whole journey. People have come around multiple times to make sure that we understand our bills and that we are on the best possible plan we can be. Show details

We had delays with installing but once the system was installed everything has been great. I was particularly impressed with how flexible the installation team was with allowing us to move things around to suit us. We haven't looked too much into the savings as it's still early days but it's all been positive. Show details

Professional service from Resinc – Resinc has been great to deal with in terms of the pre installation and product maintenance the products I've installed with them haven't had any issues even living close to the coast very happy with the process so far. Show details

Solar has been simple, easy and stress free. Their customer service has been fantastic. Show details

I was happy to leave a review the last time someone came around, and I'm happy to leave another one now. The follow up service has been great, especially helping with my bills and knowing they'll come out to reconnect my inverter to Wi Fi if I ever… Read more

need it. It's really good to see they continue to check in and help even after the installation even after 3 years!

We’ve had a great experience with Resinc. The solar and battery have been performing really well, our power bills have stayed low, and we’ve had no issues with the system. The team has been great to deal with, everything has been handled smoothly, and the system has honestly exceeded our expectations. We’d definitely consider doing it again and would happily recommend Resinc to others Show details

We’ve had our solar system with Resinc for around six years now and it has been fantastic. We’ve never had a problem with the system, and we’ve only just received our first electricity bill in all that time, which says a lot about how well it has performed. The biggest benefit has definitely been not having to worry about power bills, and the… Read more

system has continued to perform really well year after year. Whenever we’ve needed support, Resinc has been great to deal with and the whole experience has been very positive.

We would absolutely recommend Resinc to anyone considering solar. Great system, great service and excellent results

I have had my system for nearly 6 years now, and I don’t know of any other company that comes around year in and year out to make sure my plans are solid and the system is working as it should Show details

Take your time and get three companies around to talk you through their products and installation. Do not rely on zoom for a polished spiel backed by a professional presentation. Resinc come with many positive reviews and I am sure the company itself is well run and efficient. However Resinc relied on contractors for the installation in my case.… Read more

Certainly the Resinc staff who contacted us (my wife) throughout the installation were polite, friendly, helpful and apologetic. We wanted our colorbond roof painted before installation so our delay last year was at our request. Subsequent delays were contractor driven. Some of these were understandable with high winds and extreme temperatures causing safety concerns for the workers. In essence though the contractors did not finish till 3 February 2026 in a saga that commenced on 26 November. Communication with the contractor was problematical throughout as to when workers would turn up, what needed to be done or why delays were happening. The contractor pointed the finger at Resinc for ordering the wrong parts/equipment. Who knows what happened other than I am unhappy. As an aside the initial progress of solar panels on my roof inspired my neighbour to install them on his. Not quite as many as me and not the same batteries but his was up and running in two days. Be careful and good luck.

There unfortunately was a bit of a mishap with the installers and lots of back and forth to get the installation completed. Show details

I’ve had a very mixed experience with RESINC and, overall, I would not use them again or recommend them. My main issue is pricing. For my original solar installation, RESINC charged what I now believe was an extremely high premium compared with other quotes I received. Competitors were offering similar or better hardware for close to half the… Read more

cost. At the time I trusted that the higher price reflected added value, but in hindsight this is impossible to justify.

RESINC also uses subcontractors (Zeneco Energy in my case), so the quality of the work really depends on who they send out. The installation itself ended up acceptable, but it didn’t feel like I was dealing with a cohesive in-house team. It felt more like a sales company sitting in the middle and marking everything up.

On the battery side, the experience was slightly better. Their battery pricing initially showed the same pattern – a premium price on their preferred brand, which I consider only average quality. However, after firm and repeated pushback from me, they did sharpen the price and that helped make up, at least in part, for what I consider overcharging on the original solar install. Ironically, their pricing on non-preferred battery options was reasonably competitive once challenged.

Where things really broke down again was when I asked about adding a few extra panels at the same time as the battery installation. I had assumed this would be more cost-effective as the subcontractors would already be on site. Instead, I was quoted an even higher effective price for those additional panels, to the point it became completely unaffordable. RESINC saw no issue in valuing a simple five extra panels at a third of the cost of the entire system (16 panels, inverter, and ALL the rest of the initial setup). I ultimately had to abandon the idea and look at other suppliers later, who still came in at around half of what RESINC wanted to charge – even though those other companies would have to make a separate trip.

I also wasn’t comfortable with how RESINC handled quoting and invoicing. They added extra items to the quote as a “buffer” for potential requirements, with the assurance that any unused items would be removed from the final invoice. When it came time to pay, those reductions did not happen automatically; I had to insist on having unused items removed. There was also a situation where the subcontractor informed me that RESINC had instructed them not to complete part of the quoted work, but only after I had specifically asked about it. Although this portion of the installation appears to have been carried out in the end, RESINC showed they were willing to charge for components not delivered.

In the end, I am reasonably happy with the overall system, especially after negotiating the battery price. However, the combination of exorbitant initial solar pricing, reliance on subcontractors, aggressive quoting practices, and the effort required to correct the invoice means I cannot comfortably recommend RESINC. Zeneco’s work on site was adequate but unremarkable; the main problem lies with RESINC’s premium cost while delivering no additional value for it.

Edit: Turns out Zeneco are just as guilty of cutting corners during installation, requiring the wiring to be re-done in order for the whole set up to be brought up to safe standards.

So RESINC is not only expensive, but potentially unsafe without corrective measures.

We engaged with 5 different installers, including RESINC, we found that 3 of the installers were just looking for a sale and didn't feel comfortable moving forward. The other two companies, of which one was RESINC gave us reassurance on the product, install and longevity of the product and after care service. RESINC were the most expensive on a… Read more

like for like basis than all the installer quotes we received, the difference between the lowest and highest other quotes was $10k and $15k. We went with RESINC due to the track record of quality installations. Overall we are happy with RESINC but we did have some issues with day 1 of the install, which after some pressure, RESINC resolved and the end installation was great. We had an electrician come to our home to complete work separate to the solar system and the electrician commented on what a great install it was and one of the best he has seen.

A frustration with the process is that post installation we needed to get a smart meter, the RESINC installer told us a smart meter will fit in our current meter box. However, when the contractor came to install it, he showed us there was never going to be enough room. We had to get the meter box rejigged, which cost extra money and time, ultimately resulting in not getting the true benefit of the solar and battery until 10 weeks after the install. It would have been helpful to have known all this in advance of the install, we could have arranged the meter box upgrade and smart meter install prior to the solar install. I don't see this as a unique situation to RESINC but probably more of an industry wide issue.

A separate issue (again not directly RESINC fault), was no final meter was completed when the smart meter was installed and AGL sent us an estimated final bill, which was no different to our previous bills. We challenged this and AGL had the returned meters read which said the estimate was accurate (to the cent) which is impossible as we had solar and battery for 2 of the 3 months of the bill, again we challenged this and AGL told us we should not have switched the solar on until the smart meter was installed and that we broke the law. This encounter resulted in us being approx. $250 out of pocket paying for electricity we never used. This is something solar installers should / would know in advance, with the 6 week lead time we had on the install, we could have had a final meter read, install the new smart meter and be charged correctly post solar and battery install.

The aftercare from RESINC has been great and overall we are happy we chose RESINC and do recommend them if you want a premium installation and great aftercare service.

Our experience with Resinc has been above and beyond from the very beginning. We had a really good chat with Mel and were immediately impressed with the company. Everyone we’ve dealt with has been fantastic, and whenever we’ve needed anything, the team has always been there to help. One of the biggest reasons we chose Resinc was the after-sales… Read more

service and knowing they would continue looking after us well beyond the installation. We also really liked the work they do supporting Surf Life Saving clubs.

The system has been great and has helped reduce our electricity costs. I check the app every day and find it easy to keep an eye on how everything is performing.

There was a slight miscommunication on installation day, but it was only minor and didn’t take away from the overall experience.

I would and have recommended Resinc to anyone looking at solar. The ongoing communication, support and customer service have been exceptional