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Solar World

Solar World

 Verified
Solar World
4.7

553 reviews

Positive vs Negative
92%8%
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Customer Service
4.6
Timeliness
4.5
Job Satisfaction ?
4.6
Rates and Fees
4.7
Installation ?
4.6
553 reviews
5 Anil B.  · Great product and very happy with the service provided by Solar World.
5 Aman  · Great company with good price for the product to get it installed
5 Hussein Oubani  · Good service and they will be there for you for any inquiry
5 Phillip F.  · Great work 5 out of 5 for all of there serves
5 Amitk  · We had a great experience with Solar World. Tanvir was helpful throughout the process
4 William L.  · Not the cleanest install but solar panels and battery works well.
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Sivaruban T.
Sivaruban T.NSW
 

I have installed Solar and Battery by Solor World. The process was went smoothly and completed the job as promised. I am really happy with their service and it is working well with saving my electricity bills. Show reply

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Mak
Mak5 posts
  Verified

Great rates and advise to suit my demands, highly recommended. Just be careful on the zip T&C's regarding minimum payment every month, as it's not the total over the number of months. Also be on top of the installers so they don't cause unnecessary holes in the wall. Show reply

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Carly
Carly
  Verified

I would NOT recommend this company. Once the deposit was paid Nov 2025 multiple bookings were made to install, with multiple no shows and no reasons why. After 3 months they emailed to say they couldnt install, after another 3 months waiting for the deposit to be refunded an honest negative review was placed which then caused them to threaten and bully via email and text to remove the negative review that was placed before they will refund.

Solar World
Solar World    

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Reviews with attachments

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Jun
Jun2 posts
  Verified

My daughter discussed with me her intention to have a solar battery system installed in her house but said she does not have the time to engage with suppliers as she was too busy with work commitments. I offered to perform that role and thus commenced my engagements with several solar battery retailers. After talking to a handful of them and… Read more ·  1

securing quotes, I talked to each of those whom I found interest in dealing with and sought clarification about the products they offerred. I ended up finally deciding to engage with Tanvir Tanim because I felt his sincerity, transparency and pro-activeness.

From initial consultation, receipt of quotation, scheduling the installation to finally keeping on top on what was happening on installation date, Tanvir was always hands on and proactive in all stages of the solar battery acquisition. It was so easy to deal with him and was very clear in all his communication with me. Thus, when final full payment was sought, I requested my daughter to immediately faciliate the payment since Tanvir has done his part over and above what was expected.

The product purchased was a Fox ESS 10kWh inverter for single phase electrical system and a Fox ESS 41.93Kw CQ6 solar battery. These products are simply amazing in performance considering that these are supposed to be on the lower end of the market in terms of cost.

I will not hesitate to recommend Solar World in any of your solar power needs, especially when you are lucky enough to have Tanvir Tanim as your customer representative.

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Pavel
PavelNSW3 posts
  Verified

Great sales services by Tanvir, the system got installed, operating as it should. Show reply

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Anoop V
Anoop VNSW
 

Solar world and Tanvir especially helped to install solar and foxess CQ7 battery at our home with great quality. Before and after the work Tanvir made sure to follow up to check the performance of the system. Great quality of work and most importantly hassle free process with competitive pricing Show reply

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Ankur
Ankur2 posts
 

I engaged Solar World to install fixes CQ 42KW batteries for my home, and I was extremely pleased with their service. The team was professional, punctual, and delivered high-quality work while remaining within budget. They took the time to explain every detail throughout the entire process, from the initial consultation to the completion of the… Read more ·  1

installation. I was very impressed with their workmanship and customer service and would highly recommend them to anyone considering a battery installation.

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Assaad S.
Assaad S.
 

Excellent work and professional Organised team , new battery and converter Both look very good quality Show reply

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Michael Jon
Michael Jon
 

Finally had my solar panel (Jinko) and battery (SolaX w/ 15kW Hybrid inverter) installed by Solar World. A friend of my mine helped me gather quotes from different retailers. And after his thorough consultations with a couple of them, he recommended the specs and quote that Tanvir Tanim offered who gave me a very reasonable price. From the moment… Read more ·  1

I started engaging with him, I felt his genuine and earnest effort in helping me with the whole process - quote signing, schedule and completion. April was a busy month for his team with regard to installation, but he assured me everything will be done in May with no change in price. His installation team were professional and knowledgeable, and completed the work efficiently. I highly recommend Solar World to anyone looking for solar panel or battery installation.

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Paul B.
Paul B.
 

Job well done, smooth dealing by Tanvir and great customer service. Happy with the product so far Show reply

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Youngsun L.
Youngsun L.NSW
 

I recently had a solar battery installed and couldn’t be happier with the whole process. The team worked quickly and efficiently, and the installation was done faster than I expected without cutting any corners. What really stood out was how affordable everything was compared to other lquotes I received. They explained everything clearly, didn’t… Read more ·  1

try to upsell anything unnecessary, and made the whole experience stress-free.

Highly recommend if you’re looking for a quick, reliable, and cost-effective solar battery installation.

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Stacy
Stacy
 

We had our solar batteries installed a few days ago. Tanvir was responsive, clear in his proposal/ suggestions and was direct to the point. He asked for our requirement and suggested a product that suited our needs. Installation happened a few days after contract was signed. Installers seemed skilled, polite and explained the installation and set… Read more ·  1

up step by step. The experience from buying to installation was smooth and we are happy with the solar batteries so far.

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Joanne
Joanne4 posts
 

We had our solar battery installed more than a month ago but they have installed a one phase inverter instead of 3. I have requested for them to change and get an update on when this will be fixed but with all the messages, email, calls.. no response on the date or any signs of this getting fixed soon. My friend has told me not to go with them as… Read more

their customer service is horrible but I didnt listem. So to all those reading this, beware of this Company! They are good at 1st when letting you sign up but following up with them is hell.

Solar World
Solar World    

Hi, can you send your details via email? We can find out what's happening and resolve it asap. Thanks

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Vincent
VincentNSW3 posts
 

Dealing with Solar World was truly a bliss. The quote from Reshma was quick, reasonable and easy. Installation was smooth, clean and efficient. The installer, Rush, was extremely helpful and passionate over the job. The installation is professional and tidy. Thank you Solar World!

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Bol or Rajesh
Bol or RajeshNSW
  Fair Incentive Verified

1. Short & Simple “Nice and quick service. Very satisfied!” 2. Slightly More Detailed “I received nice and quick service. Everything was handled efficiently and I’m very satisfied with the experience.” 3. Friendly & Positive “Great experience! The service was quick, smooth, and very satisfying. Highly recommend.” Show reply

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Anthony s
Anthony sNSW
 

I recently had my FOX ESS , CQ6 with 15KW inverter, installed by Solar World, and overall I’m very satisfied with the experience. From the beginning, Tanvir was incredibly reassuring and easy to deal with. He took the time to explain everything clearly, answered all my questions, and made the whole process feel smooth and stress-free. The… Read more ·  1

pricing was very reasonable compared to other quotes I considered, which made the decision even easier. On top of that, the installation quality was excellent — everything was done neatly and professionally, and you can tell they take pride in their work.

I’d definitely recommend Solar World to anyone considering a battery installation. Great service, fair pricing, and high-quality workmanship.

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NILA N.
NILA N.
 

Very happy with the FoxESS 42kW system. The process was simple, installation was completed within a week, and the pricing was fair. Tanvir and his team were supportive and easy to work with. Show reply

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Ben
Ben
  Fair Incentive Verified

Thanks for SolarWorld help to install my solar battery with high efficiency of booked and completing installation within a week, and the price was very good. Tanvir and his tech team were friendly & helpful . Special call out installation team help to resolve the battery location issue. Overall, I am satisfied with the FoxESS EQ battery. It was smooth process so far very Happy. Show reply

Latest follow-ups

AKS
AKSNSW3 posts
 

Very unprofessional and very poor quality work. And after multiple emails and calls, they don't even respond to any. Solar Panels are not generating good electricity and very poor quality work done.

 Follow-up  · No response at all. They're scammers. Installed poor quality Solar Panels and Battery and after getting the full payment, which was immediately upon installation, they don't respond to the calls and emails at all. Absolutely pathetic service and work done. Don't even think of hiring them for your Solar work.

Solar World
Solar World    

Hi, Can you send your details via email? We can find out what's happening and resolve it asap. Thanks

Dee
DeeNSW5 posts
 

Last minute increases to quote due to extra cables and bollards that they do not warn you about before

 Follow-up  · Good follow up of issues and resolving them

Positive reviews

Shanji G.
Shanji G.
  Verified

Tanvir was extremely helpful in guiding me to the right system for my needs, clearly explaining all the pros and cons. The price was unbeatable, and both the pre‑sales and post‑sales support were excellent. The installer, Tanzil, did a fantastic job with a very clean installation. He ran the wiring from the meter box to the installation location… Read more ·  1

exactly the way I wanted and was incredibly helpful throughout the process.

I highly recommend Solar World for home battery installation.

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Ramesh
RameshNSW
 

Tanvir from Solarworld offered a very competitive price for 42Kw battery and completed the installation on the next day. Very prompt in responding the issues. I referred my friends to Solarworld as well. Show reply

Vinayak R.
Vinayak R.NSW2 posts
  Verified

I recently had a battery system installed by Solar World and am extremely pleased with the entire experience. From the beginning, Tanvir and Raqib from the sales team were incredibly helpful, professional, and responsive. They took the time to explain the options available, answered all my questions, and kept me informed throughout the process.… Read more ·  1

The communication from Solar World was excellent from start to finish, making the installation process smooth and hassle-free. Their pricing was fair and competitive, providing great value for money. The installation team delivered high-quality workmanship, completing the job professionally and to a very high standard. Everything was neat, well-organised, and exceeded my expectations. I highly recommend Solar World to anyone considering a battery installation. A big thank you to Tanvir and Raqib for their outstanding support and to the entire team for their excellent service, fair pricing, and quality work.

Negative reviews

Rob Castlereagh
Rob Castlereagh
 

Same as [Name Removed], got a single phase inverter installed despite having discussed and agreed on 3 phase. Nothing but crickets no worries!!! Don’t touch them

Solar World
Solar World    

Hi, can you send your details via email? We can find out what's happening and resolve it asap. Thanks

Kimberley Purkiss
Kimberley Purkiss
 

This company is a complete disaster, I had my order confirmed in early February. I had to chase daily for an installation date. I was eventually contacted Tuesday for last minute installation for the Friday, I agreed and my partner cancelled work to accommodate. My installing was cancelled, tradesmen didn’t show, without notification. I had to… Read more

contact multiple people from the company to find this out. Now, a month after my cancelled installation and daily chasing on my behalf, I have been informed that my Solar World will be cancelling my order. With only 2 weeks left of April and months of being led on, I am no longer eligible for this years government rebates, costing me thousands more with an alternative supplier/installer after May 26. Solar World have still not refunded my deposit. Solar World also changed my solar panel brand to that quoted for. Do not order any products or services from this company, extremely unprofessional and terrible customer service. A google review response Solar World published was completely unrelated about monitoring app - truly a joke!

Solar World
Solar World    

Hi, can you send your details via email? We can find out what's happening to resolve asap. Thanks

bishal b.
bishal b.2 posts
 

We initially had a very pleasant experience working with [Name Removed] from Solar World. He was knowledgeable, supportive, and kept us informed throughout the process with regular phone updates. However, the after-sales support has been extremely disappointing. I have tried contacting [Name Removed] multiple times and sent emails to their… Read more

support team, but received no acknowledgement or response. Previously, when I faced an issue, I attempted to contact the installer several times without success, and eventually had to log a support ticket with foxess Support.

After a few weeks, I received the following response form foxess support: “Hi, I have looked into your system and it is indeed a unique case. I will follow up with my backend team to see what would be the issue for your system. Thank you. I have also noticed that the CT clamps may be misconfigured, as the FoxESS app is showing incorrect generation load and home usage data.

Overall, while the installation process was smooth, the lack of proper support and follow-up has been frustrating. Unfortunately, I cannot recommend Solar World based on my experience with their after-sales service.

Solar World
Solar World    

Hi, can you send your details via email? We can find out what's happening and resolve it asap. Thanks

Recent reviews

Pradeep
PradeepNSW
  Verified

Solar world has recently installed complete solar panel system with a battery storage. I couldn’t be happier with the entire experience. Tanvir Tanim was very professional, knowledgeable and genuinely helpful. He took time to explain everything clearly and answered all my questions. The price was reasonable and installation was smooth. I definitely recommend solar world. Show reply

Manish M
Manish M
 

I had a positive experience with Solar World regarding the installation of my solar battery. The installer arrived punctually and completed the work efficiently within the agreed timeframe. Communications with the office team were smooth and professional. Reshma and Raqib very professional and informative. I would recommend their services. Show reply

Camy
CamyNSW2 posts
 

Great team to have my solar batteries installed . It was a very busy time to have them installed but Tanvin was assuring me I will have it installed quickly . I left it till the last minute because we ran into other issues having to move air con box to make room for the batteries . Overall the team was very helpful . Installers were very good and… Read more ·  1

did an excellent job. No visible wires , no rubbish left behind ! Only one thing if I could recommend is to have their phone numbers available on normal phone as well not just in whatsup as I had update issues with the app and communication was not received . Overall I highly recommend them to anyone who needs solar batteries . They wanted to make sure I was 100% happy before making final payment ! Great customer service I must say ! I never got chased for payments like other companies do . Ongoing support is also very promising . Well done from us Tanvin , Rashid and team!

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