Best Digital Services

I was lucky enough to get Darcy G as the person to help me over the phone with my business name transfer. I can't thank her enough for taking away… Read more

all my stress and helping me through the process. Darcy was very patient and helpful in her information and gave me support to pay for the transfer and explained the process for what will happen next and for the future. I truely appreciate her help today and just wanted to leave this review as an honest and true reflection of my experience today dealing with Darcy. Thank you Darcy again. Helen Bailey

Excellent service and Carl was very knowledgeable. He fixed 3rd party issues within minutes

I have needed help in selecting a site and then working on my site when things became a little curly. These were administrative matters, not tuition.… Read more

At every stage the support from VentraIP was excellent. I can recommend them unreservedly! Cheers, Michael

Christian was very helpful and knowledgeable in answering my qustions

Kevin fixed a tricky printer problem for me in under 45 minutes. I was ready to give up but he kept at it despite the difficulties. Now I have a… Read more

working printer and scanner for the first time in months - a great relief. I would definitely call on him again if I run into a tech problem.

Been with Dream It for over a year. I am a raw beginner at producing a website yet I have done it with their website builder and their highly effective support. The hosting is affordable and works without a hitch.

Cellcast Accounts Team provided clear instructions with screenshots, very helpful!

Annature is user-friendly and affordable. The interface and user experience are incredibly intuitive, and their customer support is outstanding. Highly recommend giving them a try.

I haven't had a good experience with this mob. I think most of the people that do are probably the ones who slide down the funnel and pay the big… Read more

bucks for one-on-one coaching and services. It cost several thousand to join. I thought it was an investment. But the education isn't really helpful. I've learnt most of what they teach for free on the internet elsewhere. The group coaching sessions aren't tailored to help with individual problems, and you have to pay more for personal coaching. When I signed up they said "yep we'll help that with," and "yep we'll help with that" but never really did and I'm no further 12-months later than I was when I started. This isn't for everyone, and if you haven't got the spare cash to pay your way through, I wouldn't bother joining up.

I've been a Surfshark customer since 2021 and continued paying for the service even after switching plans. When my subscription auto-renewed this… Read more

year and I wasn't able to cancel in time as I was mid-travel, I contacted support to request a refund (less than 24hrs over the due date).

The agent told me I'd already had a refund before, so they couldn't issue another. I explained that the previous "refund" in April 2025 wasn't a change of mind — I downgraded from Surfshark One to Starter because I couldn't get the One features to work. I kept paying and stayed as a customer. That's not someone trying to game the system.

During the chat, the agent asked me to cancel a dispute I had raised with my bank, suggesting Surfshark would then be able to help me directly. I cancelled it in good faith. They then came back and said they still couldn't do anything for me.

I now can't reopen that dispute on my end either (PayPal system set up this way).

To summarise: I've paid for a service I can't fully use, I stayed loyal as a customer, I was asked to drop my only remaining option with the implication it would be resolved, and then it wasn't. I'm left with no refund, no working service, and no route back through my bank. I still do not have an active service as it has been paused by Surfshark despite having paid already. Absolutely ridiculous customer service and disregard for customer loyalty.

I'm documenting this and escalating. If you're considering Surfshark, just be aware of how they handle things when something goes wrong. Just go with any other VPN provider that has a better rating.

[Edit 02 Aug 2026] Beware surfshark support will ask you to close the case with PayPal before they can assist further. Do not do this as you will have to jump through hoops - almost impossible if you do this. Do not trust them. My issue is still pending (out of Surfshark hands) and even now don't have an active service despite payment charged. Their auto response to contact "Miles" is also redundant.

Terrible support experience regarding data privacy. Thryv's legacy Netregistry network tracking tags (srp.com.au) leaked extensive third-party ghost… Read more

data into my private Google Analytics profile. When I provided their support team with the exact cross-domain data leak details to fix it on their backend servers, they completely ignored the issue. They do not care about data security or helping customers resolve severe tracking contamination issues caused by their own network architecture. Avoid if you want clean data."

Joined 2days ago and it's already blocking sites I need to access and now they're got the nerve to ask me if I want to unblock certain sites I have… Read more

to pay an extra fee seriously ? You've got to be joking if it doesn't sort itself out soon I'll be cancelling so far so disappointing

This is a complete scam. Beware. ChatGPT recommended and I ended up completely out of pocket and reported to my bank.

Christian was “Extremely professional, patience & polite” thank you very much

Had an issue with one of my sites and as usual, UpTime were on to it with a perfect result! Thanks guys, superb service with that good 'ol Aussie "She'll be right mate!" attitude. Nothing's too hard for these geniuses at UpTime. Greg

I bought a Click Start Digital package three months ago and since that time Click Start Digital have created a website for me and taught me how to… Read more

use it – and also taught me how to run an ecommerce business supported by social media and a success mindset.

Click Start Digital’s Client Support consultant Moira was allocated to guide me through the whole process. Moira was a joy to work with as she assisted me - ensuring my website was set up, answering all of my questions quickly and being incredibly responsive when I asked for a change to my website or needed another type of help.

I have heard that some competitors of Click Start Digital set up your website and leave you to work it out – that is not my experience with Click Start Digital. Just one of the reasons I chose to buy a Click Start Digital package is that in my research as to which company I would pay to help me set up my ecommerce business, the Click Start Digital founder Samantha and the team came across as highly organised and with a broad knowledge of how to set up and run an ecommerce business. Once I was working with them this was absolutely the case. The staff are also incredibly professional and measured. I felt that Moira guided me through the process from a customer-led perspective – being there to assist me whenever I needed it and supporting my choices.

The staff at Click Start Digital either have in the past or are currently running their own ecommerce businesses and I cannot count how many times one of them has made a fantastic suggestion for my specific website or the general running of my business on top of what they teach in their comprehensive training. Also the Shopify training from Rebecca and the social media training from another Rebecca has been everything you would want to enable you to run your ecommerce business. Yes you have your training as part of your package with Click Start Digital - but it is the level of accessibility to staff who have specialist knowledge in all areas of ecommerce which made the price of the package excellent value for me.

Overall, I am aware that this is a very positive review, however it truly reflects my experience with Click Start Digital - it was a very positive experience.

[Name Removed] turned a $2.99 refund into an absurd customer-service ordeal This company has managed to turn a $2.99 postage charge into a… Read more

spectacular example of how not to treat a customer.

I ordered the supposedly “free” Sell Like Crazy book and paid $2.99 for postage. Only after completing the transaction was I informed that delivery could take 2–4 weeks. I submitted a written cancellation approximately two hours and 24 minutes later and followed up when nobody responded.

Support agent [Name Removed] repeatedly failed to acknowledge the central issue: the material delivery timeframe was disclosed after I had paid. Instead of engaging with that straightforward concern, her responses simply recycled the same script - that an automated system had dispatched the book and I could return it under their policy.

I repeatedly asked the company to take responsibility for the return by arranging interception or supplying a prepaid return label. [Name Removed] continued to avoid addressing that request. Blaming an “automated fulfilment system” is not a meaningful response; it is an admission that the company’s internal processes take priority over promptly submitted customer requests.

The contradictions were equally unimpressive. The original confirmation warned of a 2–4 week delivery period, yet [Name Removed] later claimed the estimated timeframe was five business days. When asked to identify where the relevant delivery timeframe had been disclosed before payment, there was, again, no acknowledgement and no answer.

The $2.99 is insignificant. What is astonishing is the amount of effort [Name Removed] and Sell Like Crazy appear willing to expend avoiding accountability for it. A competent business could have resolved this in minutes. Instead, I received canned responses, deflection and the continued repetition of a return policy that did not address what had actually happened.

For a business associated with a book about sales, the contemptuous lack of ownership, listening and basic customer care is painfully ironic. If this interaction reflects the company’s sales philosophy, the most useful lesson may be how quickly trust can be destroyed over three dollars.

My advice: screenshot every advertisement and checkout screen, scrutinize every condition before paying, and expect little more than scripted obstruction if you need genuine assistance.

Absolutely terrible customer experience. I was on an old legacy email plan which was meant to be no longer available however agreed to only renew… Read more

the plan for 3 months after which time I was told I couldn't renew again as the plan would no longer be available. This suited me because the company I was working for was being wound up and we no longer needed to maintain either the domain or email service. 5 days before the renewal was due I also cancelled the service however I subsequently discovered that the renewal payment had already been debited. The payment was debited 7 days before the service was due to renew. I have been asking for a refund ever since and have been told I would not receive a refund, only a credit but I don't want to use CD for anything else so this is of no use. I would NEVER use this company again.

Love the product and Lorenzo and Eli have been super helpful in setting us up and getting the most value from the platform.

I have an annual subscription which I have paid. I've just been charged $40 for something called Zoosk+. I can't seem to be able to cancel that on… Read more

their site nor are they responding to support. The upgraded version of the site is a mishmash. I'm cancelling my own card to halt this. What a mess, my advice is to stay away from something that has lost it's bearings completely.

Amy from MetaWeb is very dedicated and pro-active person. She is looking after our SMO service very well.

Alan M I have been in business for 28 years and had a web site for 26 year we had Dynamic make a new site 10 years ago, but stayed with our old… Read more

hosting guy until he retired then switched 3 times because they were all rubbish with no help.

I found out Dynamic Web Design also did hosting and moved.

Any problems we had left over from the other hosting company's - Vodi*** / Site G***/Crazy*** were sorted out, they answered all my calls and fix the issues - even the one with our Telsta internet connection.

My web site loads fast and all our email are showing up - very happy.

Data Recovery & PC Upgrade – We could not access data on our laptop as it had a 'virus.' I had used Daniel previously to recover data on a PC so contacted Century IT again for… Read more

their professional, reliable service. All data was successfully recovered. At the same time I decided it was time for an update from our old laptop. Michael, the technician, discussed our requirements so we purchased a desktop with the latest Windows operating system, Office licence and security system. The data from our laptop was copied over to the new PC. Very happy with the service and have no hesitation in recommending Century IT.

Warning, don't give your money to Hosting Australia, you will lose. After purchasing from them and finding out that their "Free migration" is in… Read more

fact not free, I requested a refund and was told no. Then they shut down my account so I cant even use the product that I have paid for. This is theft by law of which they will be prosected by law. I lost my money to thieves, don't be their next victim.

A waste of money don’t do it! The GP is online consult which is Bulk Billed! And so is the Blood Test! BOTH FREE! Usually blood results are… Read more

available from QML in approx 48 hrs. Anything urgent a GP would call you back as soon as results came in. However Vively took nearly 2 weeks to get my results to me. They said the delay was to “assess my results”. No amount of diet or exercise could have helped me as I needed medical intervention. A blood transfusion is what fixed my bloods not their stupid plan. Do not put your health in the hands of incompetent people! Was refused a refund.

Highly professional, easy to work with. Would absolutely recommend for any business.

Great experience with Snug! The application process was quick, easy to use, and made applying for rentals much more straightforward. Everything was well organised and simple to navigate. Highly recommend.

We love using Coax in our business. We moved from another premium competitor but we found Coax to be much better at a fraction of the price. Joel and… Read more

his team are constantly testing new features and regularly reach out to for feedback and update. We really appreciate using the product and it has been a genuine time saver for our team. Plus, we love that they're an Aussie startup!

Fast and efficient to deal with – Very well trusted and reliable. Highly recommended if you a need a fast and efficient app developers.

I have just moved all my web sites and 18 domain names to ROBTEC Hosting and am delighted with how easy Roberto made this process. I have halved the… Read more

cost of web hosting compared to my old provider and the websites are loading significantly faster. I am also saving approximately $125 on annual domain registration fees. Keep up the good work! See the attached image which shows the improved response times.