ABC Blinds and Awnings

Thank you Ralph for coming into our home and solving our difficult window furnishing to suit our special requirement. Professional and friendly assistance, much appreciated. Show reply

Absolutely great service from the consultant quote to booking a fitting time to install. The vertical sheers were perfect as were the verticals and wooden blinds. The install person was very attentive to every detail. Very happy from start to completion. Show details ·  1

Ralph came to measure up and gave me a quote for electric outdoor blinds. So helpful and friendly. Explained the product. I'm also ordering sheers for my bedroom as a result of his help Not your typical pushy salesperson. Very pleased with the price and product Thankyou Ralph Show details ·  1

A big thank you to Ralph and his team. ABC have provided great service, competent tradesman who are always on time, show courtesy on sites and always clean up. They have a great range to choose from and with Ralph's extensive product knowledge it… Read more ·  1

makes our job so much easier when Renovating other people's homes. I have used ABC on multiple renovations and the feedback from my customers are always positive. I would gladly recommend them for your next project.

We have just had Ralph to measure up for some curtains & a blind. He was extremely helpful & gave some really good suggestions & advice about what would look best. Should think he is a really asset to the company. Show details ·  1

I've used ABC Blinds over the years. Have recently used them again twice. Thanks Ralph excellent service from start to finish. Even better when the sales are on! Show details ·  1

We are repeat customers of ABC Blinds (5 times now!) due to our consistently positive experience with Ralph, who works with the Wangara showroom. Ralph really takes the time to understand our requirements, and recommends solutions that are practical yet still look fabulous and are great value. When recommending ABC Blinds to our family and… Read more ·  1

friends, we also recommend Ralph for the initial consult & measure appointment. The blinds and installation service are of high quality, and worth the investment.

I had a great experience with my shopping. Roshi was very polite and helpful throughout my visit. She listened carefully to what I needed, provided excellent advice, and made the whole shopping experience easy and enjoyable. Her professionalism and positive attitude were greatly appreciated. Thank you for the wonderful service! Show reply

Internal Blinds - the Sales person who attended was fantastic - Rita. 5 stars to her. The rest was down hill from there. They take the final deposit the day before - no problem with this if they follow through with the work. Installer arrives and is friendly. But one blind was cut the wrong length. The other he could not install because it… Read more

was over 3 meters and needs two people. He knew this before leaving the factory that morning and still came? So, now I am re-scheduled for another week away for installation. day before installation - I get a text message with a completely different time and I won't be here. Remember they now have my full payment and I have no blinds. Call Centre say they can re-schedule for another day - I think I will afford them the same courtesy they have given me. I might be here - I might not. The internal management system is chaos and the people answering the phones are snakey when you point out the chaos that has been caused. Customer Service poor. Never pay the balance until the blinds are installed and don't use these people at all. I might get my blinds one day?

Extremely disappointing experience with ABC Blinds’ Outdoor Division. The customer service has been terrible from start to finish. Our outdoor blind is only 8 months old and is still under warranty, yet getting support has been incredibly frustrating. I had to chase the team three separate times because no one returned my calls. After finally… Read more

booking a service technician to inspect the blind, they didn’t even show up for the appointment, and there was no communication or explanation.

When a product is still under warranty, you expect prompt service and support. Instead, I’ve experienced poor communication, broken commitments, and a complete disregard for my time. Based on my experience, I wouldn’t recommend ABC Blinds’ Outdoor Division.

If you want good blinds they're up there, well-priced, good quality. If you want good repair service they're chaotic, at least recently. It took one week to log a service call. It seems not all their reception staff know they have separate processes… Read more

for in-warranty and out of warranty blinds. Ours was out of warranty when it needed a fault fixed and it seems you have to log a call online in this case, not that I can see anything distinguishing the services on their website. It was only when I visited the Cannington shop to return a colour swatch and asked about my service call that I was informed of this. So several emails and phone calls later from my first contact a chance conversation got me on the right track ( no pun intended) after no one did anything initially. So I paid the standard $270+ service fee and got given a date 2 weeks out, no problem. Day before I got a clear reminder SMS message to be at home 7am to midday. Which I was. Nobody showed by midday. Called Cannington and a very nice lady apologised, said she'd chase it and maybe he was late because he'd hurt his ankle. Mmm. A while later I got an SMS from the service tech ( without using his ankle I imagine) saying they'd be " about an hour" , which I asked meant what time? 1.15. They made that, fixed the blind in about 15 minutes. I think for a premium service fee ABC Blinds can do a lot better. Their problem is not their product, nor the niceness of their staff. They are just disorganised and poor communicators. Hoping the latest set of blinds we ordered with them get better future support.

Was helped by great staff member Ian at the Wangara showroom. He was so very helpful and friendly with my few items of enquiry, we have many ABC blind products in our home purchased over many years always find the service wonderful. Thank you Gina Show details ·  1

The ABC Contractor Ralph was very knowledgeable about all the products and professional. He answered all my questions, it was a great experience. Can’t wait for my new duo blinds and door sliding blinds. Show details ·  1