2,644 reviews
AI reviews summary
Pros
Verdict
Overall, customers express high satisfaction with OzShut's roller shutters, praising their build quality, aesthetic appeal, and effectiveness in providing security, insulation, and light control. While a subset of reviews notes occasional delays coordinating electrical work or mentions a high-pressure sales approach during the quoting phase, the vast majority of experiences are positive. The efficient installation process and responsive aftercare support contribute to a strong overall sentiment among buyers.
Fantastic experience with OzShut!The shutters are high quality, look great, provide excellent privacy, block out light, and help keep our rooms cooler and more comfortable. The entire process was smooth and professional, from consultation to installation. The friendly, punctual team did an excellent job and left everything neat and tidy.We’re very happy with the result and highly recommend OzShut for quality roller shutters and great service. Show reply
Getting my roller shutters from OzShut was a very easy streamlined process. The initial Baldivis door salesman was clear with what he was selling, the price was all very reasonable and the installers & electricians arrived punctually, they were polite and they got their work done quickly. They work perfectly and perform the exact function I wanted… Read more · 1
them for. Overall very happy with the entire purchase and would recommend to anybody looking to get shutters for their house.
We had Mal come do a measure and quote for our brand new house, he walked us through everything thoroughly and used plain english so we could understand what he was saying. Installation was done in under half a day, and the electricians came and hooked all the wires up for us not long after. We are very happy with the final look on the house and it’s added that extra bit of security for our peace of mind. Show reply
Reviews with attachments
Excellent service from Oz shut from salesman Darren, installer, electrician and after sales person Christopher. No hard sell, great discount and super after care. Very happy with shutters which have given us much more privacy, great protection from the weather and glare from the sun light. Money very well spent. Show details · 1
Tina and Jeff Preece from Beldon WA, we recently had 3 roller shutters installed by OzShut for our games room out the back, told by other companies it was to hard to put there because of being a patio room. Ozshut worked to find away to get them to fit and still look natural. we are extremely happy with the results.all staff was friendly and knowledgeable. price was great with discount for displaying a sign... Show details · 1
Very happy with our installation of the shutters. The team were very helpful and efficient in helping us getting the shutters installed quickly and they are easy to use. Show details · 1
We were very happy with the service we received from OzShut. All queries were answered promptly and we were happy with the installation process. Show reply
- +3
Very happy with our new Roller Shutters from OZ Shut. We do shift work and they cut out all the light and noise. not to mention the safety aspect. Everyone was very professional and respectful. Thanks heaps to Mal for his expert information and the good general chat and laughs Katie & Kevin Johnstone Baldivis Show details · 1
From the first interaction with OzShut to book our quote appointment, to Dane providing excellent customer service during the quoting and booking process, to the quick turnaround time for the install then the aftercare contact with Chris, the whole experience was really easy, professional and our shutters are absolutely brilliant! They match so… Read more · 1
beautifully with our home they look like they've always been there and from the first night onwards we were able to get a better night's sleep without the street light beaming through blinds. Thank you again to everyone at OzShut, we are so very happy with our roller shutters! Amy & Brad
Were very easy to deal with. Answered all my questions and when it came to having the installed, all the contractors did a great job, cleaned up after the installation and were very quick Show details · 1
Came on time,fast turn around, reasonable price. Always professional. Can't complain Show details · 1
Impressed with the installation, and the quality of the roller shutter. Fast and quick process. Show details · 1
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We had a visit from Mal Bryne the advertising manager to discuss having roller shutters installed on a Prefabricated modular home. Mal was very helpful and easy going. He discussed all the different aspects of the roller shutters, and we were very happy to go ahead with the install of four electric shutters. The install was a bit tricky due to the… Read more · 1
premises awkward shape, but the installers were very professional and worked around the issue. We are extremely happy and would highly recommend.
Very happy with the company and sales people. The over all service was great and I will use the company again. Show details · 1
Very happy with the overall service from OzShut will be happy to use them again. Show reply
My roller shutter on the back of the house is great. It blocks out the hot sun in the afternoon and stops the sound of the wind at night. I love the way you can have it shut but still have some light come through. The whole experience was very professional from start to finish. The guys that came to measure up and install were very friendly and … Read more · 1
quick. We had a remote installed as well and that was done a few days later. Overall I am very happy with my purchase.
Will definitely recommend Ozshut, their team is extremely friendly, starting from the the reps who caught my attention while they advertised at the shopping centre, the team came out and gave a very reasonable price range and deal. The team was very flexible when it came to installation, we are very happy with the final product, and to top it off… Read more · 1
their after care support is fantastic they dont treat you like a number they care about their product and want to make sure the customer is happy Christopher Berg (real funny and friendly guy btw) and his after-care support made sure to check in and made sure anything was working smoothly and to let us know were completely covered if anything happens.
Thanks again Ozshut team!
- +6
We had been thinking about roller shutters for our property and had Mal Byrne come out to have a chat about the Oz Roller Shutters he was very friendly and answered all our questions. He was very knowledgeable and we ended up getting 11 roller shutters that we are very happy with. Show details · 1
Latest follow-ups
OzShut is an amazing company for roller shutters providing excellent customer service and a complete package of insulation, privacy & security. They have also provided long term support and care even after the roller shutters are installed, they… Read more · 1
have supplied us with high quality roller shutters in our previous 3 properties and continue to do so even now with so many options of colours and materials to choose from, I am very satisfied and would recommend Ozshut in a heartbeat above any other roller shutter company anytime.
Follow-up · Installation was all booked in and completed within 10 days, support we were offered was to adjust and fix one of our shutters when it was not closing properly in our previous property which was done very promptly. Aluminium with insulation was the best.
Love my new roller shutters from OZShut. I had a little patio area that I wanted protection from all the elements. All other outdoor blind companies and planter shutters were charging me more than double the price that I paid for this one! Thank you… Read more · 1
OzShutters for all my roller shutters round my house, that I purchased over 8 years ago. Now I can sit outside and not worry about the rain or the extreme heat , whilst I sit outside I even claimed a warranty repair and they came out to fix my issue straight away.
Follow-up · The shutters block out all the elements and it creates another small living space, especially blocking out the rain and wind. Its extremely easy to use , just twisting the knobs left or right to open and close
Good customer service and advice and proof there product is the bee's knee's and quick and easy installation and have not had any issues so far would definitely recommend Show details · 1
Follow-up · Great all shutters still working fine no issues and shutters are serving there purpose well definitely a good investment
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Positive reviews
In June 2026, I had a window shutter installed outside my lounge room window. It has enhanced the appearance of my house as well as providing extra security and insulation. I highly recommend this company for the quality of the product and fast and efficient service. Now my neighbours across the road have also installed OzShut shutters. Show details · 1
Really happy with the service. They were friendly, helpful and easy to deal with throughout, and I’m very happy with how everything turned out. The whole process was straightforward and I’d happily recommend them to others. Show details · 1
We were needing a solution to secure our garage access from our backyard in our Mount Lawley home. After considering many options that essentially wouldn't work and leaving us feeling stumped, we came across OzShut. Not only was it our last option, it turned out to be the BEST solution and we are stoked! The roller shutter is extremely tidy, super… Read more · 1
strong and has the option to be fully closed or allow airflow through the perforated slats. The trades who did the installation were very professional and communicated clearly. I would absolutely recommend an OzShut roller door for anyone needing to secure their garage which may be accessible from the side of the house. We feel really secure now and the roller door is so aesthetically pleasing! Very happy.
Negative reviews
i went with ozshut and got mine installed June 10th, but the elctrical part has not been done yet, its been 2 monts since the shutter was installed. up now no one called me up to tell me when are they getting installed... Show details
4 blinds installed. 1 had jammed motor and one had crosswind. Shorted one of my wiring circuits. 4 weeks to fix. After weeks of the electrician visiting and testing, the original electrician couldn't find why I had the short. Got another company in and they found a severely stripped wire after 4 hours of testing. The electrician paid for the… Read more
testing and fix by the other electrical contractor. It should be noted that i had 2 extension cords coming in from my carport for the whole time i was without dome power in the house. Weeks later was called by ozshut to ask about my experience and after telling him all I got was a half hearted apology and nothing. He said obviously the manager had called to discuss, but he hadn't. I may finish the rest of my windows in the future but I definitely won't be using ozshut.
Hi Kevin, Thank you for the feedback and review. We are… Read more (+2 replies)
I am very disappointed with the service and customer care I received. I was given an estimate date of installation. A week later I called for a date as both my husband and I work full time; I was told that i would receive a call. No call this went on for a while. The shutters were installed eventually but the corner panel were made and installed… Read more
one at a time after alot of phone calls and no responses from the production team, but the same story began for the electrical work. Needless to say, I won't be using or recommending OsShut to anybody.
Hi Cindy, Thank you for the review and feedback.… Read more
Recent reviews
Ozshut were very professional in the way they supplied and fitted our new roller shutters. We had no hesitation in using their services as we had several other shutters fitted a few years earlier. The installation and follow up service was most appreciated. I would recommend Ozshut to everyone Show details · 1
To all the crew at OzShut Roller Shutters, I would like to give you all a big “thumbs up” for the understanding and great help you gave me with installing my new shutter. I am very happy with it and as always have had the best service from you over the past 15 years, regarding maintenance, installation, etc. Best regards, OQ. Show reply
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Hi Adrian, Thank you for the feedback. I sincerely… Read more (+2 replies)