Everyday Car Insurance

Courtesy, Respect, Knowledgeable with information. Understanding an elderly person and solves the issue before ending the call. Policy is beyond satisfaction value for money. Show details ·  2

Used the drive less pay less insurance for our second car, saves us lots Money!!!! Show details ·  1

Great inclusions – I took out a policy a couple of months ago after much research. The price is very competitive, the options are laid out plainly. The 10% monthly Woolworths discount is a great monthly reward and further enhances the insurance price. I believe I… Read more ·  3

can also get a 5% discount on gift cards. I haven't needed to make a claim yet but am confident at this stage it will be handled well if I do. They also send me a text to let me know when there's a storm in my area, very informative and handy.

Following my own "policy" of credit where it is due, leaving a positive for everyday insurance after a cracked windscreen glass claim (was paying for glass cover and hire card cover). On way home from school sports last Saturday, a small stone hit in jsut the right spot and caused a ~60cm crack right through the driver side of my windscreen. I put… Read more ·  2

in a claim at weekend, and as it was "glass only" , it was approved over the weekend. The only problem, lost them a star, was automatically allocating it to O'Briens glass, who do not do the original glass for the vehicle. As it happens I called O'Briens directly on the Saturday and they'd already told me they couldn't do the job, so I got a quote from the dealership - who gave me a quote for original OEM window replacement on Tuesday. After O'Briens gave a 1 week lead time to the insurer (who would have then had to provide me a hire car), They accepted I could pay the dealership and reimburse me for the repair . This did require seeing approval, it's not an automatic given I think, but because O'briens had a delay it was the cheaper option. Windscreen was replaced and money settled within the week, which was a whole lot of stress avoided.

All contact with everyday insurance (who front a service provided by Hollards) was first class, and no "disagreements". They were professional, curteous, and efficient.

Really good experience overall. The insurance was easy to set up. Its good value and the whole process was pretty straightforward. The customer service was excellent; really helpful and easy to deal with. Very happy with the experience and service overall. Show details ·  1

The price versus the service they provide is very good and very competitive. I would recommend to everyone to give a try. Also you can save more by getting 10% on shopping from woolworth Show details ·  1

AVOID AVOID AVOID - HORRENDOUS CUSTOMER SERVICE We called to remove the direct debit details with plenty notice before our policy renewal, saying we were shopping around for a better deal. We were told by them "THE DIRECT DEBIT WAS CANCELLED". Low and behold to my surprise Everyday Insurance took the $ money anyway. It has been a NIGHTMARE… Read more

trying to get this fraudulent transaction refunded. We have made multiple calls to Everyday Insurance and lodged an official complaint, notified them of the date and time of direct debit cancellation information so they could investigate the phone recording. Received an email asking for details of proof of sale for the vehicle before a refund can be made. We have received multiple calls from different staff members trying to resolve this issue, saying they will call back on another day without that happening. It is now three weeks plus from first contact regarding this issue. Needless to say we are still waiting for the refund. There has been NO POSITIVE OUTCOME so far. We had the policy for 2 years, I shudder to think how a claim would have played out, if this simple mistake on their behalf cannot be resolved easily. Maybe only A Current Affair can sort this hopeless situation.

Under Woolworths car insurance promotion, it offers new customers 1,000 reward points every month for 12 months. When I purchased the policy online & put in the promotion code. But after 3 months, the offer still NOT honoured. I called them, the rep said,”I didn’t put in the promotion code”. I said,”Woolworths should not do this dirty trick to… Read more

lure new customers, it has no excuses to deny the claim”! Then the rep said, I need to cancel the existing policy, and create a new policy to claim the reward points also the premium may different. What a NOT laughing joke! it wasted me an hour on the phone to answer all the questions to create the new policy!

Is this the tactics for Woolworths to mislead customers and deny the claim ???!!!

Further to my earlier review, I forgot to mention that Everyday Car Insurance wants me to pay for my car to be repaired because they kept asking if I intends to repair or not. As I did not reply to their request, they have refused to insure the car. Afrer posting my earlier review, their representative contacted me and after some communication, he… Read more

informed me that someone would contact me. Up till today, no-one has. Bad customer service altogether!!

Following extensive compare the market for car insurance Everyday insurance was exceptionally best value for money. The bonus credits You receive when purchasing a policy off Woolworths products is wonderful. Plus 10% off groceries every month. I am saving a huge amount of money. This insurance is awesome in every way. Highly recommended. Show details ·  1

Had come a cross it before, and I thought its a scam. Not only did you get a better quote money wise, but gaining 10% once a month at Woolworths made it a no brainer. I have only been using the insurance for a couple of months, so cant really ad anything else for the time being, but I think its promising. Show details ·  1

I was really impressed by the value and inclusions of my Drive Less Pay Less car insurance through Everyday Car Insurance. The price was very competitive, I was pleasantly surprised by bonus inclusions (e.g. 10% off my Woolworths shop each month) and when it came to completing a claim when my car was written off, the clear, prompt communication… Read more ·  1

from the insurance team, no need to pay my excess (I wasn't at fault) and ease of the process from start to finish was really impressive. I would arrange my future car insurance through Everyday Car Insurance again based on my experience.

I have just insured my car with Everyday Car Insurance and made a significant savings. Only the excess which is a bit high, but I hope to make some savings on my monthly purchases. Show details ·  1

My mileage per year is very minimum,under 5000 ks per year also premiums are so so reasonable and winner also i get 10% off my groceries per month I saved over $300 on this policy,compared to the last one I had thankyou EverydayInsurance Show details ·  1

Everyday Car Insurance was fantastic when I first signed up. They quoted my EV at around the mid-$1,000s when several other insurers wanted more than $2,000 a year. I also like the Woolworths perks. The monthly 10% discount and cheaper gift cards are actually something I use, so they're not just marketing fluff. The only downside is what seems to… Read more ·  1

happen with every insurer. The longer you stay, the less competitive the pricing becomes. When I upgraded to a newer EV, my premium jumped to around $3,000 a year. It wasn't the highest quote I received, but it was enough to make me start comparing providers again. A good insurer with competitive pricing for new customers, but don't forget to do the annual shop-around when renewal comes up.

Easy to shop, compare and switch. Plus the added benefit of being a Woolworths Rewards Member, 10% off monthly shopping and extremely competitive premiums with beneficial glass cover. Also saving as I drive less than 7000 kms per year, so more savings. Show details ·  1

This is an excellent product if your kilometers travelled for the term of insurance is low. If you shop at Woolworth, you get a bonus of 10% off one receipt per month. Show details ·  1

Worst car insurer ever, I will be changing ASAP. They dont listen, customer service is terrible. Simple matter they can not get right. I have tried on 4 seperate occasions. If I could rate any lower than 1, I would Show details

I would prefer to minus 5 stars if I could. Worst insurance company I have ever insured my car with. I have another car which I refused to insure with them after the treatment I received from them. Met with an accident 2 years ago and the other driver wss at fault, gave Everyday his details and after sone time, they came back to say they could… Read more

not contact him. Then they wanted to write off the car which was still drivable as the damage was cosmetic...some scratches on the driver's door, front and back bumpers are slightly out of alignment. I refused to have the car written off and they won't pay for the repairs. The car was not repaired. They renewed the insurance last year but this year, they refused as they deemed the car not roadworthy and said to go look elsewhere to insure the car. I would NEVER recommend nor insure with this company again.

I can speak to a human, that counts for a lot. I like that you can link your rewards to your insurance and benefit from it. It was fairly simple to cancel the cover when I sold my car. TBC if the refund process is smooth/timely, but the gentleman on the phone was proactive and helpful. Show details ·  1

My partner passed I rang them and told them but because insurance in her name they wouldn’t do anything and took money from my account after I told them she was deceased.. this is a [Content Removed] I am absolutely devasted and under pressure thank you for not being helpful at all Woolworths absolutely disgusting was a customer for years never… Read more

again.. update after I sent them the death certificate.. someone from everyday insurance rang me today asking to speak to Amanda my partner who passed 9 weeks ago.. is there something wrong with these people absolutely deplorable… now I get a return email after yesterday fiasco.. will not answer them I have cancelled direct debits so no more money can be taken.. it over Woolworths stop sending meaningless replies..

I only been with them 2 mths forgot password tried to change wouldn't except my policy number phone them I was on for nearly a hour my ph dropped out they didn't even try to call me back so I sent a email after a hour asking them to contact me got st^pid email responses rather than a call so I told them to cancel my policy it's not worth saving… Read more

money with them because they come across as cheap and nasty better going elsewhere got a good deal with a very well known insurance company at least I know they'll answer when a customer asks.