Everyday Car Insurance

My mileage per year is very minimum,under 5000 ks per year also premiums are so so reasonable and winner also i get 10% off my groceries per month I saved over $300 on this policy,compared to the last one I had thankyou EverydayInsurance Show details ·  1

Everyday Car Insurance was fantastic when I first signed up. They quoted my EV at around the mid-$1,000s when several other insurers wanted more than $2,000 a year. I also like the Woolworths perks. The monthly 10% discount and cheaper gift cards are actually something I use, so they're not just marketing fluff. The only downside is what seems to… Read more ·  1

happen with every insurer. The longer you stay, the less competitive the pricing becomes. When I upgraded to a newer EV, my premium jumped to around $3,000 a year. It wasn't the highest quote I received, but it was enough to make me start comparing providers again. A good insurer with competitive pricing for new customers, but don't forget to do the annual shop-around when renewal comes up.

Further to my earlier review, I forgot to mention that Everyday Car Insurance wants me to pay for my car to be repaired because they kept asking if I intends to repair or not. As I did not reply to their request, they have refused to insure the car. Afrer posting my earlier review, their representative contacted me and after some communication, he… Read more

informed me that someone would contact me. Up till today, no-one has. Bad customer service altogether!!

Great to deal with, until you need to make a claim. I am now being personally sued by the other parties insurance company. I sent the court papers to Woolworths over a week ago (to the email address they provided) and they are ghosting me. My… Read more

friend is an insurance broker and is shocked they haven't liaised with me yet, apparently it's not normal in the industry and pretty shocking.

10 + phone calls, emails, countless hours on hold and I'm yet to talk to someone who can help me. You simply cannot get past their "general" 1300 claims line. I am told I need to talk to the settlements team, then put on hold for 2hrs with no answer/line drops. Tried the call back option a few times and no one called. Told it had been escalated to a manager who would call me, but they haven't. No replies to emails. I'm literally at a loss on where I go from here.

Complaint made to AFCA and now I sit and wait for the court date and just pray someone at Woolworths is acting in my interests, because I'm not a lawyer and have no idea what to do (nor should I have to, this is literally why I had insurance in the first place).

Appalling customer service and whatever system they have in place for handling customer queries is not hitting the mark. Like I said, their general line is great but as soon as you need real help they just ignore you.

Thankyou – I am very happy with Everyday Insurance I will be renewing again Thankyou Show details ·  1

Everyday drive less pay less insurance is a great option in car insurance that if the budget needs to be looked at check this out. I have checked out… Read more ·  3

7 insurance company from the one I have now to get quotes and the insurance has gone up by hundreds since last year so by shopping around is the best way. I found this one by accident but after getting online quote it was about $500 cheaper than what I was paying. I checked out everything in there coverage and can not fault it the reviews were positive. But if you are going to drive less over the year it's worth it to look at.

Easy to shop, compare and switch. Plus the added benefit of being a Woolworths Rewards Member, 10% off monthly shopping and extremely competitive premiums with beneficial glass cover. Also saving as I drive less than 7000 kms per year, so more savings. Show details ·  1

This is an excellent product if your kilometers travelled for the term of insurance is low. If you shop at Woolworth, you get a bonus of 10% off one receipt per month. Show details ·  1

I can speak to a human, that counts for a lot. I like that you can link your rewards to your insurance and benefit from it. It was fairly simple to cancel the cover when I sold my car. TBC if the refund process is smooth/timely, but the gentleman on the phone was proactive and helpful. Show details ·  1

Worst car insurer ever, I will be changing ASAP. They dont listen, customer service is terrible. Simple matter they can not get right. I have tried on 4 seperate occasions. If I could rate any lower than 1, I would Show details

I would prefer to minus 5 stars if I could. Worst insurance company I have ever insured my car with. I have another car which I refused to insure with them after the treatment I received from them. Met with an accident 2 years ago and the other driver wss at fault, gave Everyday his details and after sone time, they came back to say they could… Read more

not contact him. Then they wanted to write off the car which was still drivable as the damage was cosmetic...some scratches on the driver's door, front and back bumpers are slightly out of alignment. I refused to have the car written off and they won't pay for the repairs. The car was not repaired. They renewed the insurance last year but this year, they refused as they deemed the car not roadworthy and said to go look elsewhere to insure the car. I would NEVER recommend nor insure with this company again.

My partner passed I rang them and told them but because insurance in her name they wouldn’t do anything and took money from my account after I told them she was deceased.. this is a [Content Removed] I am absolutely devasted and under pressure thank you for not being helpful at all Woolworths absolutely disgusting was a customer for years never… Read more

again.. update after I sent them the death certificate.. someone from everyday insurance rang me today asking to speak to Amanda my partner who passed 9 weeks ago.. is there something wrong with these people absolutely deplorable… now I get a return email after yesterday fiasco.. will not answer them I have cancelled direct debits so no more money can be taken.. it over Woolworths stop sending meaningless replies..

I only been with them 2 mths forgot password tried to change wouldn't except my policy number phone them I was on for nearly a hour my ph dropped out they didn't even try to call me back so I sent a email after a hour asking them to contact me got st^pid email responses rather than a call so I told them to cancel my policy it's not worth saving… Read more

money with them because they come across as cheap and nasty better going elsewhere got a good deal with a very well known insurance company at least I know they'll answer when a customer asks.

My experience with Everyday Insurance has been very positive. The sign-up process was simple and straightforward, and I was able to get the cover I needed at a very competitive premium compared to other insurers I considered. One of the biggest benefits for me is the 10% off monthly shop offer, which provides tangible savings on my regular grocery… Read more ·  1

shopping and adds real value beyond the insurance itself.

I've found it easy to manage my policy and haven't had any issues with communication or accessing information when I need it. Overall, the combination of affordable cover, useful rewards, and a hassle-free experience has made me very satisfied with Everyday Insurance and comfortable recommending it to others.

Dont use. Customer service is lacking and they use dodgy repairers that damaged the interior of my car and didn't colour match the paint properly. They have devalued my car. Show details

From the quote to the cover, the insurance was easy to set up and understand. For the price and the benefits provided, it's a no brainer not to get this insurance. Low k's= low cost, car rental option, windscreen cover, road side assistance and 10% off your shop every month. Score!!! Show details ·  1

Great experience so far. The premium was a good price, shopping benefits a nice bonus, and the whole setup process was simple and straightforward. My policy documents were almost instant, and everything was completed without issues. I've contacted customer service a couple of times with questions about my cover and found the team to be… Read more ·  1

professional, patient, and knowledgeable. One representative in particular stood out because he took the time to confirm information rather than guessing, which is credible.

I also appreciate being able to manage things online and would be keen to see even more self-service options in the future. The warning text messages about severe weather and storms heading our way are genuinely helpful. It shows that Everyday is proactive and focused on keeping customers informed.

I haven't had to make a claim yet, so that will ultimately be the real test, and we all know that a good claims experience with a great outcome is the winner really. Based on my experience so far, I'm happy with these guys so far.

Wait times (on hold) 20-30 mins just to add a driver to existing policy as this cannot be done online or trying cancel insurance policy I will be cancelling my other policy with them Show details

If you can use any other insurance use them. I have never been swapped departments or spoken to so many people on the phone that know nothing in my life. They send you no emails, no communication about your claim they approve it to take your excess quick but it’s like getting blood from a stone getting it paid or sorted to any ability, I think… Read more

I’ve wasted a entire weeks worth of hours on hold to just get hung up on and pushed around from person to person, the app doesn’t even show your claim or process of it. I rather pay an extra 300 bucks then ever deal with this company again after this.

Very easy to do and easy to understand sign-up process. Quote came in as 2nd lowest but preferred this one as it gives you the 10% off your supermarket shops and the lowest one was very pushy on the phone and was off-putting. I'm hoping their claims service will be easy too as I haven't had to use that...actually, I'm hoping I wont ever have to use that! Show details ·  1

In my most recent call to update my policy I had the pleasure of dealing with Mariya.A young lady who was so professional and helpful, nothing was too much trouble to rectify my details and renew my policy to my satisfaction. Highly recommended. Show details ·  1

I found the process for taking out this product very easy and it was offered at an extremely competitive price. Once U deduct my monthly 10% discount on groceries it translates into the cheapest comprehensive insurance I could find anywhere. Show details ·  1