More Mobile Sim Only Plans

Organising my three daughters phone numbers to be transferred to mine on the one bill which Alex did with no problems at all and organised it within minutes thank you so much this will just make everything easier. Kind regards Michelle Kenningham Show reply

Changed my phone provider to MORE for better deals. Was looked after by Alex, who was very responsive over email and determined to help with any issues I encountered, very helpful! Easy to set up with clear instructions. Show reply

Alex was vert helpful. He was patient while I tried my best to explain what I needed and why...I'm terrible with all the terminology. He was efficient, processing everything quickly and keeping me informed every step of the way. Thanks Alex. I'm hoping when the SIM arrives that I will have a better service than I had with my previous provider. Show reply

I spoke to Alex from More about changing my mobile to More. Alex was very knowledgeable about all their products and explained everything in detail from when the SIM card will be delivered and what to do to set up my mobile phone. I would highly recommend More to my family and friends. Show details ·  1

I joined as a commbank customer when more was offering a discount. it was something like $9 for 12gb per month which was great because it was all i needed. Then they slowly each month krept the price up, $12, then $15, then $22. This was with the so called discount, but now i was just paying for a $20ish dollar for 20ish gb plan that every single… Read more

company has nowadays that i dont need.

On top of all this their customer service is slow and their website isnt as great as others so id say its a below avg experience.

also, when i cancelled and ported my number over to tpg i still recieved bills for the plan i wasnt even using anymore.

The WORST customer service ever. They close tickets immediately without confirming things are fixed. Cheap plans IF they bill you correctly. I had issues with their advertised price not matching billing. Network is average, you pay for what you get. I had actually better network coverage with a Woolworths plan. Don’t recommend, will be changing as soon as possible. Show details

Slow internet. You always pay in full even if you haven't used the service (regardless of if data-wise or period-based.) Very poor customer service as well. Will close your case as soon as they replied to your concern. Show details

I have had a mobile plan with Dodo for many years now. Since the cost of living has risen over the years everywhere, Dodo have always been generous and given me the smallest possible price increase along with an increase of data. I will stick with them forever as they have always been reliable, understanding and caring. Thank you a million times and more Dodo for always looking after my daughter and I. Show details

Precious from Sales did a fantastic at helping me port and activate my number when I was struggling with logging in issues that could not be resolved and helped me get the new service up and running. Thanks! Show details ·  1

More Mobile Self-Service Portal & App is so full of Bugs it's not funny, and simply does not work! Can't make payments - "Programming Error. Contact Customer Service.". Can't set call forwarding - "Programming Error - Contact Customer Service.". Can't change Billing address - "Programming Error - Contact Customer Service.". Absolutely useless!… Read more

Need to speak to their Indian Customer Service team for EVERY LITTLE THING, paying a bill or even setting up Call Forwarding! Other Telco's are SO SIMPLE, yet More Mobile can't even do simple tasks right. Rubbish Telco!

We contacted More today and signed up for 2 new mobile phone plans. We were looked after by Melissa, who was fast, efficient, polite and stress free. Excellent experience, thanks to Melissa. Highly recommend More and Melissa. Show details ·  1

I bought sim from more prepaid sim without lock contract and I used 7 months then I switched to another provider and this scammer still sending me bills for next 3 months after I switched.Plrase be aware this more scam company Show details

The customer service operator Mal was excellent- super friendly, helpful and nothing was too much trouble. She resolved my issue and went above and beyond to make sure I was a happy customer. Would definitely recommend her customer service skills Show details ·  1

Great experience talking to MJ from Sales Team. Very knowledgeable and helped me through the process of signing up with my CommBank discount as well as explaining how to time it so it works best for me. Show reply

Hi I spoke to Manny the customer service person and was impressed with the service offered. It only took half an hour to get customer rep it's my waiting time. He gave me a good review of my accounts and patiently heard my speech and attended very promptly. Show details ·  1

Be aware of this company. I once registered a mobile plan, somehow they assign me 2 mobile services with a strange phone number that I didn't recognise. Immediately I ask them to remove it and rectify the monthly invoice. Being so scared of overcharge, I asked to move the only phone number to another provider. And guess what, they still tried to… Read more

charge me for the mobile service that wasn't even activated.

Every month, I had to contact them to remove that service and rectify the invoice. Until 6 months ago, they successfully removed that invalid mobile service. No new bill issued since.

But guess what, another bill just appeared again couple days ago, and it also linked to the invalid phone number.

Not sure why it happens to me, but too much frustration already. [Content Removed] service. Never want to be their customer again.

Have been a customer on and off for quite sometime given their competitive pricing. Had quite a negative experience in that my mobile service no longer worked. At first I thought it was due to a setting on my phone or an outage. I contacted tech support, who stated that I had missed payment which led to the service being switched off. I was… Read more

surprised by this as there was no notification of the missed payment and direct debit was enabled: I found this quite passive aggressive. I repaid the amount stated as owing but my service still has not been restored. I have not had the ability to make/receive calls or text for almost a week (at the time of writing it has not been restored), and I use my mobile for work. I will be changing my mobile service, along with internet (also was with More).

Very disappointed with More Telecom Mobile’s customer service. I was told over the phone that my voucher had been successfully applied, but when I called back to change my plan, I was advised that the voucher was never applied by the previous operator. The staff kept transferring me from one department to another, and after waiting for more than… Read more

an hour on the phone, I still didn’t get any solution. Extremely frustrating experience and poor communication between departments.

Aimee was extremely knowledgeable, helpful, patient and friendly in the process of giving me the relevant information i needed to get the best from my mobile account . Thankyou, awesome operator. Show reply

Anthony was really great with me, he was patient, he explained absolutely everything i needed to know and i really thank him because he did a great job and i really recommend him great service Show details ·  1

Called for financial support options and looking to reduce my plan costs. Manny was very helpful explaining my options and advising me when would be best to call back to set everything into action. Thank you to Manny for your help. Show reply

Anthony from Springfield CBA what a great asset to More. Prompt reply to phone and messages. Most helpful in setting up my new nbn and transferring my plan to More. Thanks again Allan Callander. Show details ·  1

Belle called me and talked me through the change to More so I could keep my number. Waited on the line to make sure the change happened as it should. Very helpful, thanks Belle! Show details ·  1