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Oceania Insurance

Oceania Insurance

 Verifiedoceaniainsurance.com.au
Oceania Insurance
4.5

177 reviews

Positive vs Negative
88%12%
Claim Resolution Time
  • <10 minutes
  •  · 
  • <1 week
  •  · 
  • 3-4 weeks
  •  · 
  • 1-2 months
  •  · 
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.2
5 Adriano A.  · I found Great Service, i found it very cheap price
5 Chao-An  · For the first year of vehicle insurance has a lot of discount
4 Kura  · easy online process, competitive on price, feed back about process
5 Aejajali  · Really nice and very easy process. Very easy to update anything anytime.
5 Zoran  · Excellent insurance good and professional customer service affordable price quick and easy response
4 Yuhdi S.  · the premium is the cheapest among other insurance, even compare to bingle, but i suggest you to take with compare the market
Dominic Shoko
Dominic ShokoVIC
  Digital First Comprehensive

Easy online process to join. No upfront charges but emediate cover. Only that my charge was a bit high considering it was a brand new car and i have 18 years driving experience Show details ·  1

Ask the reviewer
christy083
christy083NSW
  Digital First Comprehensive

Process was incredibly simple from Quote to purchase. Reasonable pricing with tailored options. Simple website which is easy to navigate making the process quick and easy. Show details ·  1

Ask the reviewer
Reggie
ReggieNSW
  Digital First Comprehensive

Beware of this insurer: while they offer the cheapest premiums on the market, their abysmal claims process and penalizing administrative practices come at a massive long-term cost. It took them over four months to repair minor damage to my vehicle, during which their complaints team completely ignored my repeated follow-ups, and I discovered that… Read more

their "comprehensive" policy shockingly fails to provide a no-fault hire car. To make matters worse, despite my 20-year clean insurance history, they issued me a formal "refusal to renew" letter more than a month after my policy had already expired. Even though I had no intention of staying with them, this delayed non-renewal goes on my record, making it incredibly difficult and expensive to secure coverage with other insurance companies. Do not be fooled by the low prices—the severe lack of coverage and the damage they cause to your insurance record are simply not worth the savings.

Oceania Insurance
Oceania Insurance    

Hi Reggie, thank you for taking the time to… Read more

Latest follow-ups

Jassi
JassiNSW2 posts
  Digital First Comprehensive

It was easy process to buy policy and price was competitive also Show details ·  1

 Follow-up  · I’ve been using this service for the past year, and it’s been consistently reliable. Highly recommended!

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Marau
MarauQLD
  Verified Digital First Comprehensive

Price saving was great news as cost living so high Show details ·  1

 Follow-up  · Well only just started insurance. Talking with other colleagues regarding price and savings and this well help with cost living.

Positive reviews

Richard Metcalfe
Richard Metcalfe
  Digital First Comprehensive

The service and the price for my comprehensive car insurance was first class. I switched from a previous insurer, because of the better premium and easier completion. Show details ·  1

Guoying
GuoyingNSW
  Verified Digital First Comprehensive

Overall, the process was very efficient and smooth. This is actually the second car I have insured with the same insurance company, and both experiences have been consistently positive. The online application was straightforward, easy to follow, and the whole process was completed without any issues. I’m satisfied with the service and would be happy to use them again in the future. Show details ·  1

Tristen
TristenNSW2 posts
  Digital First Comprehensive

The process was a breeze. I have no issues and hopefully never have to make a claim. That is the only place I have no idea of what may occur. The rest was cheap, easy and seems to be complete hassle free. Show details ·  1

Negative reviews

Mohsin J
Mohsin J3 posts
  Digital First Comprehensive

I held a comprehensive policy with Oceania Insurance (underwritten by Auto & General) at the time of my not-at-fault accident on 4 August 2025. Oceania advised me that no separate claim was required because the at-fault driver had lodged with… Read more

Coles/Auto & General, and they directed me to pursue it that way. They also mentioned Swift Recovery represented me, but Swift confirmed they only acted for the registered owner. When I later asked Oceania for assistance, they declined to represent me and suggested I withdraw the claim. This conflicting guidance contributed to confusion and delay. My policy was later cancelled after the accident. The overall support during the claims process felt inadequate. I would be cautious when dealing with Oceania for claims involving third-party insurers.

 Follow-up  · What disappointed me most was that nobody genuinely tried to contact me and resolve the matter properly. I felt ignored throughout the process despite the seriousness of the situation. I expected fairness, communication, and timely assistance, but unfortunately that was not my experience.

Oceania Insurance
Oceania Insurance    

Hi Mohsin. Thank you for your feedback. We… Read more (+1 reply)

Rana
RanaNSW
  Digital First Comprehensive

My first time, very good value. Just be prepared to deal with them online. Show details

 Follow-up  · Can I ask, in an accident scenario, who do I call if you are an online only insurance?

Oceania Insurance
Oceania Insurance    

Hi Rana, thank you for taking the time to leave… Read more (+1 reply)

Alex
Alex2 posts
  Digital First Comprehensive

I bought the fully comp package for about $1,000 a year. It turns out that none of the listed coverage is actually claimable unless I am in an accident/incident and not subject to the long list of carve outs. In my opinion the policy isn't worth the paper its written on. Show details

Oceania Insurance
Oceania Insurance    

Hi Alex. Thank you for taking the time to write… Read more

Recent reviews

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Ian H.
Ian H.VIC
  Digital First Comprehensive

I went online to compare the market for car insurance and Oceania was on top of the list and for the lowest price, so going with them saved over $900. So I would highly recommend anyone who is looking for insurance to check out Oceanias prices. And it was very easy to do online. Show details ·  1

Find out how Oceania Insurance compares to other Car Insurance

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Amir
AmirNSW4 posts
  Digital First Comprehensive

Great purchase experience and quick turnaround in sending the policy documents. They even sent a renewal offer which was cheaper than last year's premium; a rare sight in today's market. Show details ·  1

Rahul
RahulNSW3 posts
  Digital First Comprehensive

Cheapest option in price comparison will see how we go further Show details ·  1

Sallie
Sallie4 posts
  Digital First Comprehensive

Quick easy and understandable. Didn’t take very long to complete. Policy covered all my requirements Show details ·  1

Anthony
Anthony
  Digital First Comprehensive

It was easy to use,didn’t have to to anyone which made it a lot quicker process. Also the price was right. Show details ·  1

Melanie P.
Melanie P.NSW
  Digital First Comprehensive

From researching policies, getting a detailed quote, the purchase process and the amazing price - everything was easy and hassle free! After taking comprehensive insurance out for our new car, we loved the ease and process so much, that we swapped our other two cars to Oceania Insurance too! Show details ·  1

WAYNE GUILLAUMIER
WAYNE GUILLAUMIERNSW2 posts
  Digital First Comprehensive

Buying an insurance policy with Oceania online was simple & fast, they had the most compettive price policy I could find on the market. Show details ·  1

Edward
EdwardNSW
  Digital First Comprehensive

Easy, helpful, informative, covers everybody, I am new to this insurer Show details ·  1

M&M M.
M&M M.NSW
  Digital First Comprehensive

Great online purchasing policy and fair uploading photos of the vehicle insured. Show details ·  1

Louise R.
Louise R.NSW
  Digital First Comprehensive

Easy process to set up my policy, no hidden extras, and no one trying to sell you something that you don't really want. Definitely recommend using this company Show details ·  1

Find out how Oceania Insurance compares to other Car Insurance

Know better, choose better.

Compare all
Juliette
JulietteNSW2 posts
  Digital First Comprehensive

Easy to navigate online, and a great price for comprehensive car insurance. Show details ·  1

Nel
NelNSW2 posts
  Digital First Comprehensive

It was a great process.Easy to navigate online and clear policy to review Show details ·  1

tonyrazza
tonyrazzaNSW
  Digital First Comprehensive

I am very happy joining your service Nd would highly recommend to others to join Show details ·  1

mrpatto
mrpatto33 posts
  Digital First Comprehensive

Great experience with easy to obtain vehicle insurance which was priced well. The real test obviously is if are ever unfortunate to need it, which is where most insurance companies go wrong. I liked the price and ease of obtaining the insurance. I liked how I could choose to pay in the future. Show details ·  1

GRowan
GRowanNSW
  Verified Digital First Comprehensive

Always excellent and very competitive on premium price and cost. I use them for mutliple vehicles and refer ot family, friends and clients. Show details ·  1

Dave J
Dave JVIC
  Digital First Comprehensive

Joe was extremely helpful in an online chat to confirm and review my new policy in regards to additional accessories on my vehicle. Show details

David
DavidVIC2 posts
  Digital First Comprehensive

Price, easy to use website self explanatory, price was a lot cheaper than who I was with by $700, Show details ·  1

Tiffany
TiffanyNSW2 posts
  Digital First Comprehensive

Great value and easy to apply and complete online. When I needed to change my policy, it was done within minutes. Show details ·  1

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