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TravelOnline

TravelOnline

 Verifiedtravelonline.comABN: 70100929799
TravelOnline
4.5

1,420 reviews

Positive vs Negative
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Trip Completed ?Yes · No
Customer Service
4.2
1,420 reviews
5 Lisa McHenry  · Smooth process. Great communication. Will use TravelOnline again. Highly recommend!
5 beksib  · Cannot recommend Travel Online enough! They are so easy to deal with - communication was a breeze.
5 Susan J.  · We found Travel Online to be very easy to work with. Everything that was part of our package was worthwhile.
5 Chantelle  · Great company to deal with. Fast response to queries and holiday exactly as described.
5 Elouisa  · Really enjoyed our Trip to Thailand. Great customer service, always happy to assist.
5 Jenny  · First time user of online booking. Travel online were fantastic. Everything ran smoothly during our trip.
Craig
Craig
 

We are happy TravelOnLine customers because we have booked holidays with them on a number of occasions and have always got great value for money holidays at good quality locations. Would recommend them. Show details ·  1

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Wilhelmina
WilhelminaQLD3 posts
  Verified

We booked a holiday to Vanuatu through Travel Online and I must say it was a breeze! From the moment we booked and paid until we touch home base again was perfectly organised. We stayed at Breakass in Vanuatu [ which now changed to The Beach]. Perfect setting , very friendly staff and being an adults only resort it was very peaceful. Our… Read more ·  1

arrangements from the airport to the resort and back was handled by Travelonline and there was no hiccups at all. We will certainly book with them again being a trustworthy company we can trust.

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Lucyloo
LucylooVIC
 

We booked Double Six luxury hotel on travel on line and they were amazing, the hotel was beautiful over looking the beach. With our deal we got 2 dinners and the restaurant were amazing. We had airport pick up and drop of all hassle free. We will be using them again. Show details ·  1

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Tanya
TanyaNSW
 

I would book through them next time, was very easy Show details ·  1

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Katrina Mountjoy
Katrina MountjoyVIC
  Verified

Easy way to book a holiday with a few little extra treats. Stress free, just show up and enjoy Show details ·  1

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Kylie and Jeff D.
Kylie and Jeff D.NSW
 

Have used Travelonline for two separate holidays and both times everything was perfect and exactly as promised. Hassle free bookings with so many inclusions. Show details ·  1

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Kim
KimTAS
  Verified

Absolutely one of the best organised holidays we have had. Travelonline exceeded our expectations to Bali. Show details ·  1

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Trina Cox
Trina CoxWA2 posts
 

Travelonline, put together a great deal to Kamala Beach (Sunprime resort) We loved every minute. Great trusted team. Show details ·  1

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Lee
LeeNSW2 posts
 

Just got back from an amazing trip and had such a great experience booking everything online! The process was super easy, with plenty of options and clear information to help make decisions. Everything went smoothly from start to finish, and it really took the stress out of planning. Highly recommend for anyone wanting a hassle-free travel experience! Show details ·  1

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Adam
Adam16 posts
 

Travelonline is so easy cheap and reliable. We got a better deal than anywhere else when you consider included transfers and free day tour. Show details ·  1

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Nel
Nel2 posts
  Verified

Great service. Great suggestions and trustworthy. Thank you very much for helping us with an amazing relaxing holiday. Show details ·  1

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Andrea
Andrea
 

Easy Travelonline’s communication was exceptional. The holiday accomodation offered is of a high quality and also value for moneys Show details ·  1

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Sandy
SandyNSW4 posts
 

AMAZING experience- thank you Travel online and Emma B! All the hard work done for us Show details ·  1

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John
JohnACT2 posts
 

Additional INFO as requested Reference TOCS392806 BOOKING NAME: Kocic/J Mr/D Mrs Travelonline agent: [Name Removed] We dealt directly with the Resort management in relation to Apt. 307 and requested room change as this was most direct method at time. We raised the concern upon our return home. We are not sure whether we would book through… Read more

Travelonline again or recommend. I trust the above provides more information and feel free to contact me if any concerns or queries for Travelonline.

Irikiki resort was average the apartments block we were booked in right next to heavy construction, be aware of end apartments. We had to spend alot of time getting management to move us to a quiter villa.

TravelOnline
TravelOnline    

Hi John, Thank you for taking the time to share… Read more

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Cazakez
CazakezNSW9 posts
 

Great package deal for a 7night stay at the Shangri-La Fiji. Communication and response to any questions was prompt and the entire trip was seamless. Would have no hesitation in using TravelOnline again. Show details ·  2

 Follow-up  · Flights and transfers all seamless, we even had an upgrade and the included day at Malamala was unforgettable ❤️ Our inter connecting rooms made it perfect for a family holiday and the views were wonderful. Despite a little rain there were so many attractions at the Shangri-la; snorkelling & Fire Feast amazing! Ecotrax was nearby.. a must do when in Fiji.

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Sally N
Sally NTAS
  Verified

Booked 7 day trip to Thailand (1 hotel) in 2024 & almost 3 weeks toThailand in 2025 (2 hotels in Patong & Khao Lak). Service was great, booking easy, accommodation impressive and transfers to and from airport/hotels very smooth. Thank you Show details ·  1

 Follow-up  · Wonderful 7 day trip to Vanuatu in Dec 2025 (Efate - Breaker's Resort Port Vila). Booking was easy, travel went smoothly & accommodation was fabulous.

Positive reviews

maxine r.
maxine r.
 

Booked a holiday to Vanuatu with Travelonline. The package deal was amazing and didn’t have to pay the full amount straight away. Would definitely book with them again in the future. Show details ·  1

CJ B.
CJ B.
  Verified

Amazing service, perfect holiday packages to venues that rate so highly in my experience that I'm shocked that they are such great value. This is our second holiday with TravelOnline and it was perfect again. This business deserves your money as this is how things done right actually are. Show details ·  1

Laurie W
Laurie WQLD
 

Just completed the first of 3 holidays through TravelOnline and could not be happier. Our consultant was just so helpful and any questions we had she answered very honestly and accurately. Well done Kimberley. We will continue to use TravelOnline for further bookings. Show details ·  1

Negative reviews

Gavin  Carpenter
Gavin CarpenterNT4 posts
 

I have used them for a few overseas trips. Two in the pipeline and they will only take a credit card, current fee $44.00 Am prepared to pay the full amount, Asia plus a Christmas cruise by direct bank transfer but now all cancelled as I object to these credit card charges. I am a cash person only after being charged $88.00 to upgrade from peasant class to business class on a recent flight. Show details

TravelOnline
TravelOnline    

Hi Gavin, Thank you for your feedback. We're sorry… Read more

Casey
CaseyWestern Australia
 

Don’t request a quote- just book a deal if you see it. I enquired about a property with this company when I saw a deal that suited my family. When speaking to them they then told me they would speak with their manager and call me back tomorrow. I then rechecked the website the same day to see they had changed the deal after me contacting them and… Read more

no longer would honour the quote as it was an “admin error” which defeats the purpose of a quote. Apparently if you book straight away they have to honour it- I could have saved them multiple people booking at that price yet they still wouldn’t honour it.

TravelOnline
TravelOnline    

Hi Casey, Thank you for your message. I can see… Read more

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Linda B
Linda B
 

Honoring Advertised Prices – Really dissappointed when questioned their promotion on line and wanting further clarification of prices. Told there was an error from their "Promotion" Department and they wont honor what was advertised! Wont ever be booking with this lot again.... Show details

TravelOnline
TravelOnline    

Hi Linda, We’re very sorry to hear about your… Read more

Recent reviews

Lorraine
Lorraine31 posts
 

This was our first time using this company and we were very impressed. Excellent communication and very professional service. The trip to Bali went smoothly and we could not find fault with anything. Will definitely book another trip through TravelOnline. Very happy! Show details ·  1

Deb
Deb
 

Another fabulous holiday booked with Emma at TravelOnLine. We loved our holiday in Raratonga, Cook Islands, & everything was organised efficiently & effortless for us. Will happily book another holiday with this great travel company Show details ·  1

Sarah O.
Sarah O.2 posts
 

Second time I used Travelonline and just as good as the first First time was Bali and this time Fiji. Ease and convenience of everything being organized is the best. Website is easy to navigate with quoting and researching. Best prices. Great service. They're my go to for all travel now. Love the flight and accommodation combos Show details ·  1

Mel
MelNSW
 

Fantastic process from start to finish, communication was great!! We will definitely book another holiday through Travelonline .. Show details ·  1

Gayle
GayleNSW
 

Highly recommend TravelOnline. We had a fantastic package with fantastic prices to Fiji. Lovely staff accommodated our last minute changes with no problem. We will definitely book our next holiday with them. Show details ·  1

Paul B.
Paul B.ACT4 posts
  Verified

Very easy to book, with great communications all through the booking and haloiday experience. Communication in destination via Whatsapp, met by drivers at both ends of our holiday to conduct the transfer from/to airport was most welcome and saved us the hassle so we could simply enjoy the holiday from our hotel. Hotel was great, a good mix of young and old, but no really young families. Recommended for short, low cost holiday packages. Show details ·  1

Cheryl D
Cheryl D
 

Highly recommend always been happy with all the holidays we have booked through travel online . Staff very helpful if have questions about your trip . Easy to make payment on bookings and have some really great deals . Show details

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