Best Home Care Shops
Clean & Clear Water 🏆 2026
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I am happy with quality service n good with water quality
Skipper 🏆 2026
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offer discount but dont actually give you one, do not respond to emails (apparently they fall through the cracks). When you request refund because… Read more
goods have not been dispatched, they dispatch & wont give you a refund until you return (takes 1 week to 10 days to arrive, where are they despatching from?). Really bad customer service
Inspirations Paint 🏆 2026
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On my recent visit to inspirations paint now located at 39 enterprise street paget mackay. the sales girl Kelly who has been at mavkay store for… Read more
quiet some time has excellent knolege of the product they sell. Her customer relations has remained the same with quality questions of your purchase - expoxy - mataltech - od you want gloss - ect.
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A big thank you to Jarred for making our hot water unit replacement such an easy experience. He was friendly, responsive, reasonably priced, and did… Read more
a fantastic job. We especially loved how streamlined the whole process was, from requesting a quote through to scheduling and payment. Professional, capable, and easy to work with. Highly recommend to anyone looking for a reliable and straightforward gas and water service.
evercleaner 🏆 2026
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Customer service is awful. I ordered some things from them a while back and then out of the blue started getting a recurring order despite having not… Read more
signed up for any subscriptions. Continually emailed with screenshots from my account which indicated I currently have no subscriptions and keep getting emails which do not address the issues I have outlined. Tadel from customer service is either AI or doing a very good impersonation of AI. It’s like banging my head on a brick wall trying to get any meaningful response from them.
Filtap
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Prompt good service and very happy with the quality of the product, highly recommended
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just good & reliable ,very helpful on the phone as well.
Digital Door Locks (DDL)
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Very bad. Absolutely waste of money. Wifi connection error all the time, wears battery quick. I replace battery, within few hours it starts giving me… Read more
battery law warning. It does random sounds. Wifi issues all the time. Service is terrible with the company, and then instead of trying to help. They blame your internet provider, battery type, untill your warranty finishes, then they say too late you are not covered. Absolutely not recommend it
Crimsafe
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Years ago, Crimsafe had an excellent reputation. I previously had Crimsafe screen doors and there were never any issues. I could leave the sliding… Read more
door open and my dogs would run in and out of the house, often banging into the open door and nothing went wrong. In December 2025, I had two new Crimsafe screen doors installed – a front door screen and a sliding back door screen. They had just been installed and the technician was explaining how the locking mechanism worked (on the front door) and my dog, not seeing the door, ran into it. The door immediately bent out of shape. The technician had to try to straighten the door, but after he left, I still had issues with it not locking properly and he had to return to fix it at a later date. Similarly, with the back screen door, I couldn’t leave it open to allow the dog access into and out of the house, as every time he bumped the door, it was knocked off its railings. I had to have the technician return again to reinstall the door. I ended up getting him to show me how to put it back on myself as I foresaw that this was going to be an ongoing problem. The locking mechanism has also changed and is not as easy to use, being a little finnicky. So while they might be ‘crimsafe’ when they are locked, they are not built to withstand a dog when they are open and/or unlocked. They also obviously don’t have any pride in their workmanship based on how crooked the advertising label is on the door.
Issues were resolved it was a freight problem thank you to Dan for all your help.
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I purchased a Swann SWNVK-MR4KSD4 solar camera set. With in the first 6 months one of the cameras stopped working. Took a month through warranty to… Read more
prove to Swann the camera was faulty . Finally a replacement camera was sent. 2 months later constant Firmware issues cameras wouldn't sink, another camera failed. After a number of telephone conversations and over 30 emails with Swann Tech they agreed to refund me full price of purchase. I had to pay the postage costs and took out insurance , and thank heavens I did pay for insurance as after checking with Australia Post the parcel was delivered and signed for on the 28/8/26 by a J Pham a Swann staff member and guess what Swann cant locate parcel. I've had to lodge a compliant to Australia Post to prove parcel was signed for I've also lodged a complaint with the ACCC. WORST CUSTOMER SERVICE ABSOLUTE NIGHTMARE DEALING WITH SWANN COMMUNICATIONS. DONT WASTE YOUR MONEY OR SANITY PURCHASING FROM SWANN COMMUNICATIONS.
KT & CO Kitchen Handles
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Good looking handles. We purchased some for testers. The downside is the white ones mark easily and the gap isn’t deep for large fingers. Need to find something with slightly better proportions
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They do provide a good service - albeit over-priced (we do it ourselves now). Their technicians have always been prompt, polite and professional -… Read more
but the email and phone harassment for the more than two years that we have no longer required their service is unbelievable. I just asked AGAIN today to be removed from their records and again they assured me that they have - only time will tell. It's horribly spammy....
Power Of 4
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The only washing detergent we will ever use. I is perfect in every way. Leaves clothes fres
Enjo

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I started using Enjo products in the late 90s and found them very effective. They were still sold on the party plan model then, and Anne, my Enjo… Read more
rep, was an excellent representative. The products were innovative then, but quite expensive. Still, I saved by not needing cleaning agents. Today, there are many highly effective microfibre cleaning cloths, mops, etc, at a fraction of the cost. I find them just as good and, while I still use Enjo methods, I no longer pay Enjo prices.
Tanking You
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Tony was outstanding at meeting or exceeding my expectations: cost, where his price was lower than several other quotes I had obtained service and… Read more
professionalism, where he was quick, tidy, and thorough in installation responsive, only person, I could find who had all parts needed in stock and undertook the work within days. Tanking You is a great business to deal with.
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We bought an undersink filtration and reverse osmosis filter system 6 years ago. It has functioned flawlessly. PSI send us reminders when the various… Read more
filters and membrane need replacing, with a link to reorder. The products are received by us in Queensland within few days. Great service.
I ordered the door dairy kit for my Westinghouse fridge. These were ordered on Monday and I paid normal shipping as I wasn’t in a hurry. I was told… Read more
that it would take 3-9 days which was fine. Well was I surprised when they arrived within 2 days. What wonderful service. The product fitted and now my fridge has dairy doors. Thank you Online Appliance Spares.
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Excellent customer service. Trisha and Matt are very helpful with the camera setup. Highly recommend .
Chubb Home Security
Suzanne in Chubb Security Monitoring Section has been most helpful and patience today with the problem I was experiencing. She went out of her way… Read more
to find the best solution for me. She has been amazing. Thank goodness there are still people around like her
Great Water
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Great water filters will mess your kitchen up & your life. This company will mess your kitchen up, supply damaged products, lie & deny any… Read more
responsibility. They will send plumber to install their product whom have no idea what they are doing. They have paid google to remove negative review or they have doctored a 5 star google review of someone else page. I have reported this to google.
G Store
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Take your money and then forget about you – Appalling customer service, after paying out over $26,000 for an air-conditioning system I cannot get a response. At the time of installation we had… Read more
issues with damage to our wooden floor boards from incorrect positioning of nail holes, the repair was questionable. Large holes were left around the main duct which allowed mice to get into the house. We now have issues with the controller and the roof rusting due to air conditioning pipes leaking directly into tin roof. I have been calling and emailing since Feb 24, it’s now late May 24.
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Do not use this company. The smoke alarm technician did not attend on the date or time that was scheduled. I took time off work for this… Read more
appointment and lost wages. They did not attend, and took the $129.00. They failed to respond to emails and when calling the front line staff do not handle disputes, send an email they say. I have requested my money back and the cancellation of the required yearly subscription. No response to any emails. Infuriating, I wonder how many people they do this too. Be a nice profit for you Smoke Alarm Solutions, you are not spending any money on wages, no one shows up.... I want this subscription cancelled, can't even do that.
Ordering was easy, it was delivered fast, communication was excellent. I install 50 m on my shed roof, a Great product at reasonable price!
Ozzi Kleen
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Avoid the Ozzi Kleen RP10 - A Continuous Money Pit We moved into a house with an Ozzi Kleen RP10A system and have had nothing but problems from day… Read more
one. The system consistently smells, and the filter sock clogs within a week, forcing us to clean a filth-covered filter onto our land far too frequently. It’s a completely unhygienic design.
We paid an authorised technician to service it for 12 months, hoping it would stabilise. It didn't. We then paid to have the entire system pumped out and reset. That worked for a few months before the exact same issues returned.
Having grown up with a traditional concrete septic system, which cost nothing to run, required no electricity, and had no expensive pumps or mechanical parts to replace, this system feels like a massive stitch-up. The ongoing operational and maintenance costs are astronomical.
To Ozzi Kleen: I’ve read your polite replies to other negative reviews, which seem designed mostly to protect your brand. Save the generic responses. I only want one of three things:
Fix the system permanently, free of charge.
Remove the system, free of charge.
Own up to these system design issues instead of defaulting to customer error.
Stick with a traditional gravity septic if you can. This system costs a fortune over time and requires constant, disgusting maintenance.
Sabco
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I recently contacted Sabco as my mop from my Rinse and Ring Mop and Bucket set had broken and I wanted to know if I could purchase just the mop.… Read more
After receiving emails from Justine, Sabco are sending me a new mop. I couldn't complain about the service and am so glad it could be resolved as I love my mop bucket set.
Tru Water AUST
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DON'T BUY FROM THEM THEY TAKE MONEY AND DON'T SEND PRODUCT – Paid for UV water filter, 2 months after still no product and computer generated replies to all email complaints. Under investigation by NSW Fair Trading. Now taking them to tribunal for refund
Money refunded after they were served with summons by Sherrifs to attend Tribunal
Pureco Water Australia
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⭐️⭐️⭐️⭐️⭐️ 5/5 Stars - This Water Filter Actually Works! (1 Year Update) I installed the Pureco Whole House Water Filtration System one year ago,… Read more
and today I finally got around to changing the filters. I was absolutely blown away by what I saw. Just look at this photo of the used filter cartridge! After only 12 months, it’s completely brown and caked with sediment and contaminants that were coming out of my tap. This is solid proof that the system is working hard to filter out all the gunk I couldn’t even see before. Here’s my honest review after a year of use: ✅ The difference in water quality is night and day. The water feels softer on my skin, there’s no more chlorine smell, and it tastes clean and fresh straight from any tap. ✅ It’s low maintenance. Changing the filter was straightforward, and the system has run without a single issue since installation. ✅ The peace of mind is priceless. Knowing my family is drinking and using cleaner water, free from the nasties shown in that filter, is worth every penny. If you’re on the fence about a whole-house water filter, I highly recommend Pureco. The proof is literally in the (very dirty) pudding… I mean, filter!
The Luxe Lab
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Fantastic products – We purchased the Oven and BBQ cleaner and have been really happy with the results! My husband would always put off cleaning the BBQ as it was such a… Read more
hassle, but now it’s so much easier! We also received samples of the Laundry Booster and Dishwashing Powder. Both worked a treat and we will be purchasing in the future! Thank you
We had our hot water system put in and taps fixed. Such a great team and so very friendly. Highly recommended and prices are great. Thankyou once again
Hi D Ridley, We are sorry to hear you have been… Read more