Best Furniture Shops

From ordering to delivering the Lounge Lovers experience has been absolutely amazing Show details

Amazing service from Tuyen, went through the process and easy to deal with. Will shop again.

We ordered a couch for $5,395 and paid $1,800 upfront. Just two weeks later, the exact same couch was reduced to $2,395. The couch has not yet been… Read more

delivered, and we contacted the business multiple times to ask whether they would honour the current price or provide a reasonable adjustment. We escalated the matter but were repeatedly told that their policy does not allow them to adjust the price.

The alternative offered was for us to cancel our existing order, forfeit our deposit, and then place a new order at the reduced price.

We find this incredibly disappointing. We understand that businesses have pricing policies, but when the product has not even been delivered and the price has dropped by nearly $3k only two weeks after purchase, we would hope them to show some goodwill but they refuse to budge. Keeping in mind we still dont have the couch.

We are extremely disappointed with how this has been handled, because of that would not recommend.

Ashley was the technician. He was great and did a good job. Show details

Very happy with my recent purchase and excellent service from the two delivery guys Jaspreet and Amnol. Show details

DO NOTTT BUY Mirage cross back dining chairs from Eureka Furniture. I have had them swapped 3 times now and 4/6 chairs still continue to rock. I’ve… Read more

given up at this point and tried felt pads on the bottom to slightly mask the rocking. Very disappointing given the 2 tables I received from them were beautiful. Really let the business down

Two faulty products. I realise it’s not Fantastic Furnitures staffs fault - but the treatment I received was appalling. Staff not doing what was… Read more

promised, the onus put on me to return a 40kg+ product, no communication that a replacement piece was in store, total inconvenience and lack of care and customer support.

King had tripped up badly with their after sales service, that was until Deb Spicer took control of the situation and sorted the problem quickly.

The staff were really helpful when choosing our new lounge. Delivery information was really clear, and delivery was efficient and easy! Assembly of the lounge was easy, and instructions super clear. We love our new recliner lounge! Show details

Marthese was so friendly and informative! She answered all our questions patiently. We are now waiting for our customized walnut timber king bed frame with storage to arrive in 8 weeks as promised

Tommy S was very helpful and patient to ensure that I (with my sister's help) chose the right chairs to suit my physical needs as well as looking great with the table I purchased at the same time. Show details

Delivery expensive but overall great experience with Temple and Webster

This has been the worst experience. I paid $59.95 delivery for 3 items. I checked the returns policy before buying. They said it would be there the… Read more

next day. So I bit the bullet and paid. I waited 3 or 4 days and contacted them bcos Aramex has no tracking details regarding its pick up. I finally got the items today and had previously told them I wanted to return them all.Now they say I HAVE TO PAY for the return. DO NOT DEAL WITH THIS COMPANY THEY ARE THE WORST.Upon reading reviews I now realise this is common place . Not good enough.

Brad was friendly and helpful and assisted us in finding the right mattress Would recommend

Thank you Amanda and Tegan for the excellent help. I went in to buy my son a king single mattress and was given amazing service! Show details

Good instore customer service Very poor delivery service Unprofessional and very unhelpful

Lots of product info on website. Very fast delivery and well packed. Great communication from start to finish. Great quality product. Very happy!

My recliner is terrible the sewing is bunched I complained. I ordered 2 recliners one was wrong colour and fabric the 2nd was poorly stitched. My… Read more

recliner was lost without any idea where it was. It turned up later at another location week later. It was agreed before finding my lost one I could have 2 new lounges then the offer was rejected cos found lounge, I was advised it is just how it was stitched, I had to accept this offer to take new and 1st one as I was going through a emotional crisis at the time I had no fight left after towards and forward phone, emails sending pictures etc, I’d never deal with La z boy again and nor will the people they have looked at my lounge again. I would not recommend to deal with this company!! Cost $2,100 on sale !!

Comfortable , staff was helpful and good product knowledge. Rij was helpful. Show details

We appreciated the well-informed excellent service from Samantha and Matt. From the initial information about the products, we were looking to purchase and the follow-on delivery arrangements to two different locations. Show details

Perfect gentleman and install was very good. Sorted out problem for getting 3mt cupboard in into place. Very happy with Antony and his helpers. Kerrie from the shop was very helpful as well.

Great service and pricing. Such a friendly helpful team. Thanks Cassie

Ashley was very knowledgable about her products and was able to answer all of our questions. Return buyer very satisfied looking forward to many comfy sleepful nights ahead Show details

Bought a foot rest from Desky and found the best foot rest I've ever used If you look for a foot rest go to Desky. Very recommended Don't search for anywhere again, this is it!

Never again! – Ordered carpet in Oct. Now Dec. Order acknowledged but not one piece of information about delivery received and no delivery. Surprise surprise… Read more

all links to Zanui info have been and are dead and the site is removed. A change of ownership is no excuse for slack supply chain performance.

Bought thousands of $ with Zanui so far but no more and I advise you to also search out alternatives.

Now, there's no way to contact the company, the website is removed. No email or contact link, nothing!

This is is a scammer business and with new owners will get doubtlessly get worse.

Says delays up to 10 days because I'm remote(ish) but that was more than a month ago.

A company's internal dynamic is irrelevant to purchasers. Raise a ruckus and vote with your $$$ … go somewhere else.

Simple!

Absolutely unprofessional and rubbish, I ordered the Brosa Milano 3 Seater Compressed Sofa with Left Chaise (Beige) end of June i was sent only 1… Read more

part of the sofa out of the 2. The other package delivery was a mattress which i did not order. I made multiple attempts at contacting and providing as much details as possible so that the sofa could be redelivered asap but it was literally the opposite from Brosa.

At the point of delivery, i was away for a short leave. Hence, i could not check it at the very moment. After weeks of waiting and poor communication from Brosa, i have finally gotten a email that the product is now a presale and the waiting time could be up 7th December, Mind you i have made the purchase on 30th June. Additionally, they were very keen and quick on sending details about the return of the mattress but it was the total opposite for the sofa.

Additionally there is no contact number, i have sent multiple emails at getting a refund abut it seems like they are very uncooperative and gone to deaf ears.

Lastly, it is noticed that there are multiple ppl handling this issues but no one actually resolving the problem, i have gotten emails from different support service team which shows clearly that the issues has not been handled professionally. Asking for details and information again when i have already provided all the information.

Personally I would never recommend anyone purchasing products from brosa ever again. Currently, i have sent a email asking for a refund again. Guess it gonna take a week for that reply too.

Delivered on time & product was exactly as ordered! Well packaged to prevent any damage during transit

Excellent in store service and love my cloud sofa, assembly was easy no hassle and the quality is amazing Show details

Very disappointed with the Lifely extendable dining table. The table looks good in photos, but in my experience the actual build quality has not… Read more

matched the price or expectations.

The extendable section is the biggest issue. The insert/extension mechanism developed a fault and parts began pulling out, making the table feel poorly designed and not durable enough for normal everyday use.

For an extendable dining table, the extension system is one of the most important parts of the product. If that mechanism cannot hold up properly, it defeats the whole purpose of buying an extendable table in the first place.

What made the experience worse was that the problem occurred while the table was still within the warranty period. I contacted Lifely and was initially advised that a repair could be arranged, but later learned that the required replacement parts were not available.

So I ended up with an extendable table with a failed extension component and no straightforward repair available.

For the amount paid, I expected significantly better quality, durability and product support.

The table may look attractive online, but based on my experience I would not recommend it. If you are considering one of Lifely’s extendable tables, I would be very cautious about the construction of the extension mechanism and what support is available if something goes wrong.

Damiana at the Maribyrnong James Lane store is the absolute best! So helpful and patient with helping us select our dream couch. Can’t wait for our couches to arrive next week. Show details