Home & Garden Shops

Very simple and no fuss pick-up experience, good communication as well.

good variety of products at the nunawading store.Happy with the service

Amazing service! On time, great follow-up and great experience overall..

Purchased a Plush Vancouver leather lounge suite delivered in October 2020. At the time of sale, staff repeatedly promoted a “10-year warranty” with… Read more

no mention of the heavy pro-rata contributions or the difficulties in claiming on leather issues. After less than six years of normal domestic use (its factually less as the issue began to appear 2 years ago and has gradually worsened until a family member stated this was a material and manufacturing failure due to cheap leather being used) significant peeling and pigment loss developed on the leather, mainly on the headrest of the right-arm recliner and the middle seat cushion. When I contacted Plush, they initially required me to pay an inspection fee (first quoted at $84, later corrected to $72) before they would even assess the problem. Only after I pushed back and cited my rights under the Australian Consumer Law did they waive the fee as a “gesture of goodwill.” The inspection took place on 20 July 2026. The contractor attributed the damage to body oils, perspiration and insufficient maintenance, and said the lounge needed complete reupholstery. I mean really? What are these lounges made for? Last i checked they were made for humans to sit on, so of course they must be able to withstand body oils and perspiration! Plush accepted this finding, refused any remedy under their warranty or the Australian Consumer Law, and directed me to contact the same contractor myself to arrange and pay for repairs. I disputed the conclusions in writing, noting that I had used the original Plush Care Kit and Leather Honey conditioner they supplied. Plush did not change their position and stopped responding. The experience left me with a lounge showing premature leather failure, a warranty that appears very difficult to claim on, and customer service that focused on shifting blame rather than resolving the issue. The sales pitch of a straightforward 10-year warranty did not match the reality of dealing with Plush when something went wrong. P.s leather wallet which has been heavily used day in day out for more then 25 years still has the original colour i purchased it with and no fading on any part even though this has been exposed to more frequent body oils and perspiration (daily hand usage) and chafing / rubbing (in and out of pockets and open and closed) then a leather lounge would ever be exposed to….. just shows the difference between good quality leather and bad quality! Buyer beware of misleading warranty! There are many other similar cases to mine!

My custom blind was delivered quick, it was great quality, easy to mount and works well

Bella at Freedom Auburn provided exceptional customer service from start to finish. She was professional, knowledgeable, and efficient, taking the… Read more

time to genuinely listen to my budget and requirements before offering realistic and practical options. Nothing was too much trouble—Bella was always happy to assist, went above and beyond to ensure I found exactly what I was looking for, and made the entire experience enjoyable and stress-free. Her dedication and commitment to outstanding customer service are truly commendable. I highly recommend Bella to anyone looking for a positive shopping experience.

Installers were great and system works well but it was quite a wait for installation, 4 months.

⭐⭐⭐⭐⭐ I recently purchased a Zodiac ZXC100 cartridge filter from Best Pool Supplies and couldn't be happier with the experience. Their communication… Read more

was fantastic from start to finish, the freight arrived on time, and the cartridge was a perfect fit. Everything went exactly as promised. I would definitely use Best Pool Supplies again and highly recommend them to anyone looking for quality pool products and excellent customer service.

Item’s paint was peeling as soon as it was delivered and probably prior to delivery as well. The company says everything is quality checked before… Read more

delivery, which appears to be not the case. Also, they suggest they use a premium delivery service, which clearly isn’t at all.

The sales experience was so thorough and well organised that it made it easy for us to make the decision. The post sales care has also been… Read more

fantastic, they follow through with everything they say they will which is reassuring. It's all been hassle free.

The Havana wardrobes are decent quality for the price. Relatively easy to assemble except for one step where 2 people were needed. Personally not a fan of the handles, which I've replaced but sturdy, roomy and looking good now.

On time service great and friendly technician highly recommended Thanks

From start to finish, easyshed was easy! Comms from order to delivery was great. Delivery was fantastic, Vish and Adan were second to none when it… Read more

came to the delivery. No nonsense, great conversation, in and out delivery with good comms prior. Thanks for the shed, now to build it!

3rd lounge, very happy, great service from Kathy and Damon

Bea was extemely helpful when I accidently ordered 2 of the same chair. She sorted out my refund with no fuss and was very understanding.

The gentleman that came to the quote was very informative and helpful. Unfortunately the person who came to do the work left the shower door of the… Read more

track and could not open or close the door. He then tried to say that the door was already like that when it wasn’t. He then arrived to fix the door with a negative attitude as he had to drive a hour to come fix it when he should have just fixed it before he left.

Shipping took much longer than I expected. A lot of cardboard packaging for a plastic bottle. I have switched to trying more sustainable hand wash… Read more

and Skipper is my first product. The matt pump bottle is stylish and I received the 3 different scents to try. So far so good & I reckon I will purchase another pump bottle.

Very happy with the shutters and service and fitting of shutters

Very happy with the home delivery of our mattress by Snooze Windsor. Always helpful and dependable for our family.

Rude and unhelpful – I think the staff I have dealt with were rude unhelpful and condescending and I will definitely not be going there again.

The quote for blinds was done profesionaly and easy to undrestand.Phong the installer did a great job

I am writing to express my disappointment with the recent solar battery installation completed at my property. Approximately 10 months ago, your… Read more

company installed our rooftop solar system, and the service was excellent. The installation team was professional, the work was completed to a high standard, and the site was left clean and tidy. Based on that positive experience, I chose your company again for the battery installation.

Unfortunately, the recent battery installation was not completed to the same standard. The service was poor, and the installers left all packaging and waste materials at the property, including large boxes, wiring, and other installation debris. These materials should have been removed by the installation team as part of properly completing the job.

When I asked the installer about the rubbish, he advised that someone from the company would arrange collection. However, when I contacted the sales staff, I was told that I would need to pay for rubbish removal myself. I find this response extremely disappointing, as I should not be expected to spend additional money to remove waste left behind by your installation team.

I am also concerned that no one has contacted me after the installation to explain how to monitor or check the battery system’s performance. I have sent an email to the company but have not received any response.

Overall, I am very disappointed with the service provided. The lack of cleanup, poor communication, and absence of post-installation support are unacceptable. I would not recommend your company based on this experience.

Terrible service Promised to install within 10 days Ordered 21 May Full payment 2 weeks later Finally job completed near end July And with a $5000 job.....appalling And don't believe that electrician say $250 per installation.....another total lie

I would like to say that the service and support I received from Noora and Chase at the great Easter hwy service shop was second to none Such a pleasure to deal with this company. Thankyou John Hall

It was our first time in the FV store, really lovely staff and a beautiful store. We had great customer service, the lady who looked after us was… Read more

very helpful and not pushy. We bought the Aruba bar stools which are absolutely gorgeous and very well made.

Gorgeous table we love it. Easy to assemble fast delivery as well

Very pleased with the installation of the doors. Luke was very helpful when giving me the quote and Joel who installed the doors did an excellent job and was very professional. Very pleased.

Great service and a great price and Very good advice.will deal with them again.

Purchased Silent Wall Mounted Exhaust Fan. Arrived on time, exactly as ordered. Made my job very easy. Will purchase from here again.

UPDATE! I called their number and they sent me the PDF. Uploading here too. Will move to 5 stars after I build the bed! I should have read the… Read more

review. Ordered the Luxo Cornelia - Triple Bunk.

Arrived with all the pieces but no instructions. Nothing online but these reviews. DO NOT BUY