Apollo Blinds

Apollo Blinds installed blinds for nine windows at my mum’s house in Marrickville NSW, and she was very happy with the job. Elia the installer was very professional and did a very clean efficient job. Thanks Elia and Apollo Show details ·  1

Elia has been very helpful during installation and when things went wrong. He is meticulous about his work. I have a lot of trust for Elia as he has installed both blinds and shutters for us of the last 8 years. Thank you so much Elia!! Show reply

Total Satisfaction! – From the initial measurement and quote for my order, through the second measurement to the installation of the blockout curtains and the shutters I have been kept well informed, and all appointments have been punctual. Every Apollo staff member I have dealt with has been highly professional and informative. I highly recommend Apollo Blinds. Show details ·  1

We’re on the Far South Coast NSW, also known as the Sapphire Coast. Eddie was so amazing we had him do not 1 but 2 properties in the end. From initial contact/quote right through to install, he was honest, gave his opinion on what would & wouldn’t work when asked and actually explained why giving us options and no, that didn’t mean he pushed… Read more ·  1

more expensive products/options because he knew with the first property we were renting it out. It had A LOT of windows to capture as much ocean view as possible, most being almost floor to ceiling covering full wall length, dual openings in bays with sliding/balcony doors. Being down here we also have to deal with high coastal winds (as an idea, they blew fences over on a few properties not to mention all kinds of trees). So Eddie went through options, best outcomes and costs. We had it decided within his first visit including full measure ups & approx quote on options for us to think on, which we’d already pretty well decided so it was just a call to lock it in. Everything was installed within 4-6 weeks, no 2nd call back for check measure. Suffice to say when we moved and decided blinds needed doing, he was our first call. We’d had other quotes previously on 1st house so staying with Eddie was a no brainer. Everything went as smoothly as the first time with 2 MINOR things he wasn’t happy with but sorted out without us having to do a thing. Need anything, call him if your down here, Eddie Axon, you were amazing, much gratitude from Dean & Bec

Go somewhere else – The entire installation process was a joke. (Gold Coast) A simple apartment with 2 beds, 1 living area with a combination of rollers and curtains took 4 months from initial deposit to get right. - Initially the rollers were delayed so they offered to do the curtains first - Holes were then drilled for the living curtains in the wrong place in my… Read more

ceiling (brand new apartment)not allowing space for the rollers. Lucky I was home and noticed and pointed it out before more were drilled. - A rough patch up job was done to the misplaced holes a few days later which looked terrible and required fixing by a professional painter. More delay. - The master block out was made with the width too short - TWICE! It took 3 times to get it right. - Arrival times were delayed on some occasions by up to 90-120 mins.

Between the installers and the painter I had people in my apartment no less than 7 times for a straight forward job, not including initial quote and confirmation measure attendances.

Apollo said they were just as frustrated as me with the short curtain (highly doubt it) and blame their manufacturer for it being something "out of their control", selectively addressing only one of the many errors and delays, and in any event, as the customer facing business, Apollo ought to take responsibility for its contractors. A token "good will" offer of $50 credit was made on the basis that the final product wasn't compromised, which is irrelevant in the circumstances, and honestly an insult, which I declined.

I'm not a person to typically make a fuss nor ever write bad reviews, but this couldn't go left unsaid. Furnishing a brand new place should be a fun time. Will never use them again.

MR Barry Lang – My wife and I decided we would replace our old blinds, ( 15yrs old ) and update to shutters and replace our external awnings...Firstly, the sales' person was so fastidious with his measurements' and explanations' and may I add " No Pressure", this was followed that day, with confirmation that the price given was correct, mind you, we're elderly… Read more ·  1

but there was at the time, an Apollo promotion and we all know, how that can go, sideways!...We, were given a date, with shutters to be fitted in the new year of 2024!...Now, "Reception", just at its' best with calls, updates' and certainties' throughout the process and everything regarding funds outgoing, was accurate, to a tee!... The fitting process, well the fitters arrived to do the external blinds first, as they had arrived!... Both of these guys, were experts at their job, so much so, that on both fitouts, shutters and awnings there was not a drop of dust left behind, let alone drilling materials and or package rubbish from the new fitout. etc; left behind with that said and the attitude, " She'll be right mate", they can fix that, spotless after completion !... Oh did I mentioned, all the old blinds and awnings were removed and taken away...We can say this was just excellent service, at all levels of fitout and customer service and the shutters', well they arrived before they "New Year" and they made a special effort to ensure we had them prior the the summer and it's hottest days'.... Far, from excellent, just way beyond that, thank you "Apollo"...

If I could give 10 stars I would. The service was great from me booking the appointment with Natalie, Quote from Carl and Installation from Joe. Only 2 1/2 weeks from woe to go. I chose Verishades and couldn't be happier with them. They are beautiful and would recommend these curtains/shades and the company to anyone. Top job guys! Thank you so much. Show details ·  1

Thank you so much for my wonderful new blinds and shutters! A really great service with undrrstanding and very helpful staff. I cant recommrnd them highly enough. My blinds an shutter are so well made and look great! Show details ·  1

Apollo Blinds provided absolutely incredible customer service ! As loyal, long-time previous customers, we knew we were in safe hands. Right from the start, Carl was amazing during the free measure and quote—he was super patient and kind, asking all the right questions to ensure everything was perfect. Even when a slight measurement discrepancy… Read more ·  1

occurred with our initial Veri Shades installation, their team—specifically Kim—stepped up immediately to make things right. They organised a completely new track and extra fabric slats free of charge. More importantly, I was under a very tight deadline. The team completely understood my stress, rushed the re order through, and completed the flawless installation well within the timeframe I needed. Apollo Blinds proved they truly care about their customers. I highly recommend them!

Unfortunately what lets this company down for me was the poor customer service re. what i consider to be a fault in their material. I have a blind that has prominent creases in it , has been up for months now, and the creases remain. and they have wiped their hands from it. Keep telling me it will drop out but it's been 6 months......????? Unfortunately i won't be using them again for the other windows and won't be recommending to anyone.

Good deals on the blinds when they are on sale. But service is an absolute pain. They came for a measure and quote which was the only part that went smoothly. I was told a check measure was not required so I don't need another appointment. Once the deposit was paid, I was told a check measure is required and they would communicate the booking of… Read more

the appointment not by phone but by back and forth SMS. They have sent SMS from at least 5 different phone numbers from at least 2 different person. You would never know who you are talking to because there is no names (or punctuation for that matter) in those SMS. You would reply to one SMS and then get a reply from them on another number. And they can only book in a date but not the time of the appointment. You will have to wait for the day before to find out the time with a 4 hour window for a 20 minute job.

More back and forth SMS for the installation. After locking in the date, I got another SMS from the installer saying he needs to change the date for the check measure on the day before. Finally got some of the blinds installed. But one of them was made too short. Booked in the appointment for the second install (yes more SMS). Didn't get the confirmation for the time until the morning of the installation date with 2 hour notice when I was told they would call me the day before. And the installer turned up late anyway.

Very inefficient process.

The review I submitted recently regarding pathetic service, was about Albion Park/ Illawarra Apollo Blinds and NOT Port Macquarie Apollo Blinds . Show details

The Apollo boys were fantastic no mucking around, the job was over and done in no time. they even bought their own towel to wipe their shoes (it was pouring with rain) they were on time and were very helpful by removing the old window coverings and taking them away. (a great help for us). We will definitely recommend Apollo to everyone !! Our… Read more ·  2

new white plantation shutters look amazing - a beautiful product.,, keep up the good work Apollo !, Kind regards from a very happy customer Julie

The whole team at Apollo Belmont NSW are great. We have used them for all our blinds and plantation shutters. The quality of the products are exceptional and the installers do a fantastic job. Would highly recommend them. Show reply

From free measure & quote to installation of great product my experience with Apollo. Blinds has been textbook great. Peter who did measure/quote & Ilya who did installation both very professional & excellent reps of Apollo Blinds. Def recommend. A+ Show details ·  1

Ray was magnificent, his professionalism was outstanding. A quality product fitted by a quality team. The whole process from start to finish was a breeze and now that’s just what we get without the belting sun streaming into our rooms. We wouldn’t go anywhere else but to the “Top Dog” APOLLO BLINDS Show details ·  1

The Apollo blinds team, especially Dino in sales and Ilya who did the installation were excellent. We had balcony awnings and external ziptrack blinds installed. Highly recommend them. Show details ·  1