634 reviews
AI reviews summary
Overall sentiment is overwhelmingly positive, with consumers frequently highlighting the high build quality and aesthetic appeal of the furniture and decor. While the majority of experiences are seamless, there are notable recurring frustrations regarding delivery logistics for heavy items and occasional discrepancies in product colour compared to online imagery.
Pros
- Product Quality and Value: Items are consistently described as sturdy, well-made, and exceeding expectations given the price point, particularly regarding solid timber pieces.
- Efficient Delivery: Most orders arrive promptly, often ahead of schedule, with products packaged securely to prevent transit damage.
- Responsive Customer Support: Staff members are frequently praised for providing helpful, personalised assistance via email and chat, specifically regarding order modifications and tracking.
- Ease of Assembly: Many furniture items arrive either fully assembled or with straightforward instructions that make the setup process quick and simple.
Cons
- Delivery Limitations: Significant issues were reported regarding "door-to-door" delivery, where couriers refused to move heavy items (60kg+) inside homes or up stairs, occasionally leaving goods on the street.
- Colour Accuracy: Multiple reviewers noted that items, particularly "whitewash" or "pearl" finishes, appeared significantly more yellow in person than they did in website photography.
- Stock and Delay Communication: Some users experienced long wait times (up to several months) with repetitive delay notifications and poor visibility into real-time order status.
- Service Interactions: While generally praised, a small segment of feedback flags defensive or unprofessional communication from management when resolving delivery failures or product defects.
Verdict
LivingStyles is a reliable choice for high-quality, stylish furniture that offers excellent value for money. Potential buyers should confirm exact colour tones and ensure they have adequate assistance available to move heavy items from the kerbside into their homes.
Don't buy from LivingStyles. The LivingStyles is the worst shop I have ever dealt with. They allowed you to put the quantity in your cart then you paid in full including delivery of course. However, you don't get your goods delivered. After chasing so many times, you are told that there is only one of them available and it is discontinued. But… Read more
when I asked for refund, they only refund you the cost of the goods but not the delivery cost. What sort of business is this? so dishonest and misleading if they only have 1 left. Plus the communication from them is awful and don't expect your emails would be answered. All they are interested in is your money which means they will rip you off to get your money
I bought a lamp from LivingStyles and it was better than I was expecting. Well made, so cute, and the colour exactly matched my other furnishings. Delivery was also quick. Highly recommend. Show reply
Reviews with attachments
Absolutely perfect table, solid, sizing and stylish. Works as a bar, kitchen bench and dinning table, so versatile. Show details · 1
Beautiful basket. Exactly what I was looking for. Fits two large blankets. Very reasonable and quick postage. I would definitely buy from Living Styles again. Show reply
Needed a large bookcase but was worried about future relocation/removal, so i decided to get 2 'small' bookcases instead of a large one. This is immaculate solid oak wood which gives character to my office room. Very satisfied with the product. Show details · 1
I was a little worried when ordering that it might not be a proper, good-quality rug, but I honestly couldn’t be happier. It’s absolutely beautiful, exactly what I wanted, and the quality is amazing. The last time I was in Turkey, I really wanted to buy rugs, but it was too expensive to bring them back to Australia. I’m so impressed that I’ve… Read more · 1
been able to get the same beautiful quality here. The rug is made in Turkey, looks stunning, and is excellent value for the price.
I’ll definitely be back to buy more rugs for other rooms throughout my home. Highly recommend!
I purchased the storage Ottoman table to go with my new barrel chairs and I absolutely love it, it matches perfectly. The price was great, shipping was fast and the quality is just as good as the more expensive items like it at other stores. Show details · 1
We have been in the mist of renovating our new office space and purchased the Darcy Mid Century 3 seater + single armchairs. Still awaiting some paintings to match, but the overall look we were after of a modern mid-century vibe was achieved through these key pieces which were both affordable as well as easy to put together. Very happy with our… Read more · 1
purchase given we are a small business, & so much had to go into the building side of the renos, so the furnishing budget wasn't large.
Extremely happy with my Westeros dining chairs which I purchased from Living Styles. The delivery process, even down here to Tassie, was simple, quick and very reasonably priced. The chairs are sturdy, beautifully made and exactly as described. Show reply
Website is easy to navigate. Received my lamp in a timely manner. Its a very good design and looks great, love it. Show details · 1
Very happy with my latest purchases from Living Styles.These items are perfect for my front verandah! Show reply
Unfortunately, the rug we originally purchased was too small, so we had to go through the return/refund/repurchase process. Thankfully this was very smooth and whilst it added to the final cost I put that down to my lack of judgement in the first place. Living Style were very understanding and made things very easy - the refund came through in no time at all and as you can see the final result was worth all the inconvenience. Show details · 1
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The lamps were well packed and true to the pictures on the website. Our delivery and goods arrived as per LivingStyles timeline. We have been very happy with the whole experience. Show reply
- +2
I recently purchased three beds from LivingStyles and had an excellent experience from start to finish. The prices were very competitive, and the quality of the beds exceeded my expectations. I also paid extra for the assembly and rubbish removal service, and it was absolutely worth it. The delivery team arrived promptly, assembled everything… Read more · 1
professionally, and removed all the packaging and rubbish, leaving the rooms clean and ready to use.
What impressed me most was their customer service. I had a very tight schedule, and the team did their best to accommodate my availability and work around my timing constraints. Their flexibility and willingness to help made the entire process stress-free and convenient.
The delivery was fast, the service was efficient, and the whole experience was hassle-free. It's rare to find a store that offers great prices along with such outstanding customer service. I would highly recommend this shop to anyone looking for quality furniture and a smooth shopping experience.
Beautiful furniture looks stunning have ordered another buffet to match tge one I purchased Show details · 1
My new bar trolley is beautiful, I’m so happy and impressed with the quality given how cheap the price was. I highly recommend this product. This bar trolley is elegant and modern all at the same time! Assembly time was super quick and very easy! Thank you Living Styles for a fabulous product. Chris Show reply
Excellent service and a very quick turnaround on delivery. Everything was handled professionally, and my order arrived sooner than expected. Thank you to the team for making the process so easy. Highly recommended! Vicki Show details · 1
Latest follow-ups
Love this product. It is very functional. I keep a blanket inside for those days you want to snuggle. My partner love the foot rest ottoman to game. And I love the coffee table function to read a book with tea. It's a win win for us. I also use the coffee table for display. Show reply
Follow-up · You can move it easy but it has enough weight to it to not easily to pushed around. The storage is enough for a double blanket to be put inside. Not massive but enough. The material is soft and sturdy. I am quite surprised by how well it is put together. Nicely padded. The table is like a chipboard with vinyl over the top. The legs are solid wood. I hope this helps.
Excellent service as always. Items exactly as pictured and described on website. Very sturdy good quality buffet, heaps of storage inside which is a big bonus!! Looks beautiful. Everyone comments how lovely it is. Show reply
Follow-up · Unit came fully assembled apart from putting the legs on which my husband could easily do.. he just needed a hand to turn it back over and place in position. It would suit any decor, any flooring. I have light coloured wood flooring and it goes perfectly with that. Would also look good on tiles/carpet. Its a very modern piece with lovely brass hardware and looks lovely with items placed on top of it but equally as beautiful on its own.
I live in country NSW. I have been searching for high back dining chairs for quite some time. Then I came across LivingStyles - their Evoe Chair was exactly what I had been looking for. The price was excellent compared to local stores who stocked… Read more · 1
the same chair at a much higher price. I emailed LivingStyles and was promptly answered by Andy. His customer service was absolutely fantastic. I love my new Evoe Chairs. Thankyou Andy and LivingStyles.
Follow-up · I have now had my Evoe Dining Chairs for 1 month. They are beautiful quality and very comfy. Assembly was minimal. I am VERY happy with my purchase and the price was fantastic.
Positive reviews
Beautiful quality side table. Solid, well made and exactly as pictured. The warm timber tones look even better in person and it fits perfectly with my living room. Very happy with my purchase! ⭐⭐⭐⭐⭐ Show reply
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We are very happy with the quality of these bar stools. They look great and they're solid. The box was very battered in transit but the supplier had wrapped them so carefully that they arrived in perfect condition. Much appreciated. Show reply
I had a fantastic experience purchasing some garden urns from Living Styles. The delivery arrived promptly, and the products were exactly as described on the website. I was especially impressed with the care taken in the packaging. As the urns had to be freighted interstate, they were exceptionally well protected and arrived in perfect condition.… Read more · 1
Overall, it was a smooth and hassle-free experience from start to finish. I'm very happy with my purchase and wouldn't hesitate to buy from Living Styles again. Highly recommended!
Negative reviews
We ordered items from this company in mid November last year and last week (for the forth time) we were informed it would be another month. The last 2 delay emails were received were the exact same and mentioned the vessel being re routed. I could have hand made the items and rowed them from china myself in the time they have taken. Not sure what… Read more
shenanigans this lot are up to but they are a waste of time. I do not recommend buying anything from these people! Incidently they are still advertising the item we purchased!!!
Delimara mother of pearl 4 door buffet Much more yellow than the photo. Website says it will yellow with time. If it does, it will be unusable in my home. There’s a reason why people shop instore; they know exactly what they’re buying. Had I seen this item pre-purchase, I wouldn’t have bought it In every other respect it’s good. Seems well made… Read more
and very sturdy. Delivery was 11 days ex Melbourne and is door to door. That is to the front door to your building, not your unit and they don’t do ANY stairs. So watch out if you have steps at the entrance to your building. You’ll be stuck with it on the street. This is reasonable as there’s only one delivery person and the item is very heavy at over 60kg, but it’s very inconvenient. Two very strong people are absolutely needed to turn it upright and get it out of its packaging as it’s packed upside down. LS told me a second person would be ‘handy’ to help assemble it! NO assembly is required despite what the website states and what the company tells you! I would struggle to buy from LS again. Not the worst experience but no where near good enough.
Hello Judi, Thank you for your feedback and for… Read more
Poor poor poor poor service I have been trying to buy a particular bedhead for some time and found a great price with this company. I received a quote for freight cost and was ready to order. A manual invoice was required. I messaged and emailed over a couple of days with no response. I messaged online this morning only to be told they do not… Read more
work on weekends. I noted my surprise at this this considering its the busiest time of the year being EOFY sales, only to be met with 'we all deserve a break, at least on the weekend' and later '... we don't work on Saturdays or Sundays, we are entitled to time off'. I expressed my dissatisfaction and that this was an unprofessional response to give a customer and that a review would be left to reflect the lack of response over 2 days during the busiest time of the year, and the manner with which the enquiry was being handled. The agent name suddenly changed. My thought was perhaps this was a virtual person. Nope. After some prompting, the next person claimed to be the 'customer service manager' and continued to reiterate the same thing, missing the point entirely. After a bit of too'ing and fro'ing, I stated that I just wanted to buy the product before end of financial year. I asked for a call to which he complied. He called and asked why I was 'threatening' to leave a bad review and that he was a human being entitled to time off.' He said I clearly was desperate to buy the product from this company so why was I 'threatening' to lodge a complaint and leave a bad review. I responded that he was missing the point - there was a professional manner with which to respond to customers. Clearly the ‘manager’ does not like his job, as he continued to tell me that everyone is too touchy these days and why is it a requirement everyone remains professional. I questioned the sudden messaging change and that this day and age, with online [Content Removed] and virtual messaging, it was important to be clear, transparent and communicative. His response speaking over me was that I was changing the subject. I requested to speak to a manager above him. He stated there was no manager above him ( a pet hate on my part and the go to response these days). The only person above him was the manager who was currently 'overseas'. I decided not to purchase the bedhead and that I was prepared to pay more elsewhere. In the end its about the quality of the service. I will take my business elsewhere.
The response received below ….absolutely missing the point once -again. This was never about not… Read more (+1 reply)
Recent reviews
These have top quality written all over them - well worth getting one the best on the market and the prices were outstandingly good, as they were on sale. Extremely happy with them, had them all fitted today finally but well worth the wait. Show details · 1
My product arrived on time and the packing was the best I have seen on any item of furniture. The attention to detail meant that the item had the maximum protection from any chance of movement or damage. First rate! The product itself is of a high quality and the finish is very good. Totally pleased with my experience buying from LivingStyles. Show reply
Online sales service was very prompt and good communication. The chair is comfortable and very well made, sturdy and secure. The fabric has a nice clean design to it and the colours blend well. In ordering I requested door to door delivery, ie to my front door on the first floor, and included photos of the stairs. I was advised that could be… Read more · 1
arranged, and included photos of the stairs. When the chair was delivered the drivers had no mention of it in their paper work and would only deliver to the ground floor. They checked with their office and said that was the instruction. I refused delivery as I had no way of moving it up the stairs. Eventually, the driver carried the box upstairs, even though offside had a trolley. The communication somehow fell away in this area of service.
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Hello Matt, Thank you for taking the time to share… Read more (+1 reply)