ScreenAway Blinds

Delighted with the fly screen folding blinds look better than the website. Service was great from my first contact at the office, appointments, follow-up to confirm correct measurements and finally insulation. I highly recommend Screenaway blinds Show details

Its evident something has changed at Screen Away and the post install Customer Service has gone to virtually being non existent. You spend all this money to have someone only need to come out again to do repairs after just a short time of operating, then they come and say they need to come back for the exact same time the following week, only to… Read more

not show up at all after being inconvenienced yet again by being 'Available' at home for their supposed visit. Everything from the first consult was off. Made to feel like we were idiots and getting a special deal and special treatment, when the phone speaker to the ear was loud enough to hear exactly what was being said. You try to call as an existing customer only to be met by hold music and no one who ever answers. Finally tried by called as a 'New Customer' and wow, they are quick to answer the phones then. Horrible experience and we are ultimately at a point now where they can come and take their product away and refund the full amount. Not worth the stress and unreliability of the business. And please do not comment asking ME to email YOU. Good customer service is the business following this up directly and not just showing for the public to see you are offering an email address to contact you, probably only to be left without a response. We want no phone calls, everything is to be strictly in writing.

ScreenAway Blinds My experience with screen away has been amazing Aaron has really look after me while going to the process of getting viewtec and now blackout blinds would highly recommend giving them a call and asking for Aaron and he will fight to get you the best deal. Show details ·  1

I have been loath to write my review regarding this company, as I was warned not to be too critical. All I can say is the product I purchased from ScreenAway was not fit for purpose, the upside down blind, which seemed perfect for my purpose, but… Read more

kept breaking down at at a cost of $180.00 every 12 months to get repaired just did not seem worth it. I note that they no longer advertise this product on TV and I was told it has been withdrawn from production for this very reason. No offer of compensation. The blind was only 2 years old when it first broke. Cost me $120.00 to have removed. Cannot recommend this company, due to their lack of customer service and responsibility.

Our 2 blinds are 6 years old and have been serviced twice , Excellent product with great support. Highly recommended Show details ·  1

Very good – We got blinds 2 years ago and are looking at getting more done as they really do turn a room from day to night. There is some tiny amounts of light that escape from near the frame, but it is minuscule. If you need the dark to sleep you cannot go wrong. Show details ·  1

Be Careful. Order Number: 116770.A Paid $3,000 for blinds and installation. No one has shown up. Still waiting after false promises. 6+ weeks. Before I paid, they called me every single day, multiple times until I committed. During the sales consult they agreed to remove my existing curtains as part of the job. The second the money was paid, that… Read more

agreement was GONE. They now refuse to do it. Since paying I've called repeatedly. When someone actually answers they say they'll call back. They never do. The same people who wouldn't leave me alone before payment won't return a single call now. Friday last week was meant to be the installation, nobody showed up, no call, nothing. This company does not give a care in the world. Once they have your money that's it.

$3,000 out of my account. No blinds. No communication. No accountability.

Highly recommend to stay far away from this company, absolute joke of a service. Sales guy who promised to help if anything went wrong is completely ignoring all texts and calls. 0 STARS.

We spent approximately $5,000 on blackout blinds for our home, and while the installation initially seemed great, we’ve since had several issues that we’re really disappointed with. Firstly, we were only provided with one remote to operate all the blinds in the house, which is completely impractical. Our baby has their own room, and we’ve already… Read more ·  3

accidentally activated the wrong setting and woken them. It also means that if I’m in the baby’s room with the remote, my husband can’t operate the blinds in the master bedroom. After several emails and phone calls, we were told we had to purchase an additional remote at our own expense. This seems unreasonable, especially given the cost of the installation and the fact that most companies provide one remote per room as standard. More importantly, this limitation was never made clear during the consultation or quoting process. In addition, we’ve noticed that some of the blinds keep coming out of their frames and have developed visible creases. Given the recent installation and the overall cost, we wouldn’t expect this to occur. We’d appreciate it if you could review these issues and provide a fair resolution, as we feel the lack of clear communication and the quality concerns are not in line with the price or standard we were led to expect.

Saved the day. After getting messed around by a local supplier for 3 months, screenaway came in and got the nursery and main bedroom done in 4 weeks. Very professional, and great value product. Show details ·  1

Right from the get go 1stly Bryan who came in and done the measuring up and showed us all the samples. Very professional in his mannerism and product knowledge giving us the best reasonable price. Thankyou Bryan To Team Installers Gary and Dee, thankyou so much fullas. You guys came in done the job then demonstrated how to get the best out of our… Read more ·  1

sliding doors and saving Pressure on the Magnets . Can't thank the team at Screenaway enough. Once again a huge Thanks from Sharon and Tony.

​We had a fantastic experience working with Screenaway, and huge thanks to Paul in particular! Dealing with sales representatives can often feel overwhelming, but Paul’s approach was a total breath of fresh air. He was friendly, informative, and completely non-pushy. He took the time to understand what we needed without any high-pressure tactics, which made the whole process stress-free. Show details ·  1

Amazing quality blinds, the workmanship is top notch. Very detailed and thorough initial engagement, on point measurements with a repeat just to be sure and amazing customer service. I am a happy ScreenAway Blind customer and I would highly recommend them to anyone looking for top of the class finishes. Thank you. Show details ·  1

These blinds are the best. So sleek and functional and blocks out all the light. From start to finish, the process was seamless and painfree. Worth it and would recommend. Show reply