Excellent product and great technical support from Colin. We’ve two Golden Retrievers and have been in temporary accommodation for a few months with no dog proof fencing. Within two or three training sessions the dogs understood the garden limits and we’ve had no escapes. Happy to recommend. Bob Show reply
Excellent to deal with and customer service. I bought and started using this device easy 5 or more years ago. I recently had a problem or thought I did, sent off a email to get a prompt reply and then Colin contacted myself directly himself via a phone call to help diagnose and get me back up running. Thank you again Colin Show reply
We bought the pet barrier electric dog fence for our mini poodle, shmoodle and foxie. Could not be happier with the product and the service from this company. The dogs respect the boundary now even if they are not wearing the collar. Advice from the company and after sales service has been exemplary. Show reply
Reviews with attachments
I purchased the Dangerous Dog collar and it is very flimsy and of poor quality. After 2 months of use it is already fraying at the seams (see photo). I do not recommend this product.
Buyer beware – Purchased a Dog Barking Collar, arrive in a brittle broken cheap plastic cylinder. Cylinder appeared very aged (yellowing along the brittle cylinder edges). Asked for refund or replacement, met with "its not our fault take it up with postage company". No confidence in product as its obviously been crushed during transit. Don't know if its safe to use on my dog. Won't use this company again.
Hi Ang, We’re very sorry to hear your order arrived… Read more
Save your money – This $150 "bark control" device seemed to work for just a few days - probably because my dog was puzzled by it. After that it has had NO effect on his barking. Save your money!
Latest follow-ups
After trying traditional fencing for our Labrador and Golden Retriever, we quickly realised it wasn’t enough to keep them safely contained. Our Golden Retriever constantly found ways to push under or over the fence, and of course the Labrador would… Read more · 1
follow. Finding the The Dog Line electronic dog fence system was the best investment we could have made for our dogs and our peace of mind.
The dogs understood the boundary system almost immediately, and now we can confidently let them roam our five-acre property without worrying about them escaping to chase kangaroos or other wildlife. The underground dog fence works perfectly across large areas and has been extremely reliable.
We also added the “Armchair Saving” boundary system around our fishpond because our Retriever loved diving in and destroying the plants. That solution worked brilliantly too.
One important tip for anyone using a wireless dog containment system or electronic dog collar: always check the collar batteries regularly. Once the batteries go flat, the collars cannot detect the fence signal.
We highly recommend The Dog Line for anyone looking for a dependable dog containment system, rural dog fencing solution, or safe pet boundary system backed by excellent products and support.
Follow-up · Power outages have never been a problem because the dogs are so well used to the perimeter fence that they don't challenge in the few hours the power may be off . No issues with other pets . We now have a small border collie and she has a collar and no probes with her . Installation took a while as we have 5 acres and we went around the whole… Read more
Positive reviews
Great store with great customer service. If buying an ecolllar for the first time, try and get one with the bungee straight up. I wasted money getting one afterwards.
Thankyou to the Dog Line. We have had the pet barrier system on out acreage property for 5 and a half years. It's been amazing. It's kept our two Kelpies from escaping the property and chasing the local wildlife. We have no actual fencing on our property, just the Dog Line perimeter wire. Our dogs will not cross over the wire, even if a kangaroo goes past. We would highly recommend this system. Show reply
Fast friendly advice I had the problem with my ground keeper sorted in moments I have been very satisfied with queries regarding operation when necessary Thoroughly recommend this business Show reply
Negative reviews
Cheap and Nasty! – Do not purchase from this store. Their website uses false and misleading advertising and reviews. Poor product and terrible return policy. Buyers beware!
Hi Jarred, We’re disappointed to hear your feedback.… Read more
Do not buy – I bought this product because it had good reviews and cost a lot more than others so thought it would work well. After setting up a small test area (to make sure it worked before I done the whole yard) and training him I set up the remainder of the yard with every intention to retrain my dog. However once I had set up the whole yard and put the… Read more
collar back on my dog it started zapping him continuously. My poor dog was terrified. Called and emailed dog line and it took them a week to get back to me, in that time my dog jumped the fence and got hit by a car. When they did call back and I explained the situation they said management would call me back. Never heard from them again until I gave a negative review on google. Then they blamed me rather than take responsibility. Really disappointed, no refund was offered nothing. Just blamed me for there inadequate product
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Broke within months and they refuse to help – Have repeatedly tried contacting them after we found a fault in the unit and they refuse to make contact or help.
Recent reviews
“Customer service was great. Colin was very helpful as we misplaced our transmitter in our move and it was no bother to him at all to organise another for us. Would thoroughly recommend these guys.” Show reply
Our dog line was installed October 2019 and was the first time I had cause for peace of mind with my Houdini dog. Nearly 6 years later, I contacted Dogline to troubleshoot an issue. The knowledge, customer centric focus and dedication to service are the things that make Dogline a stand out family owned and operated business. Dog line still… Read more · 1
fully operational and now contains two four legged terrorists (tiny and medium). Testament to the product(s) themselves.
We've been using The Dog Line invisible dog fence for almost 9 years, and it has been one of the best investments we've made for our dogs. Our three dogs have the freedom to safely enjoy our 2-acre property every day, and we've had complete peace of mind knowing they're secure. It's a reliable, long-lasting system that has exceeded our… Read more · 1
expectations. We happily recommend this invisible dog fence to anyone looking for a safe and effective dog containment solution.
Colin was incredibly helpful throughout the process. His expert advice, prompt responses, and willingness to assist whenever needed were greatly appreciated. Highly recommended. Show reply
Fantastic customer service from start to finish. The product has been highly effective in keeping our escape-prone dog safely contained in the backyard. We're extremely pleased with the results and would happily recommend it to other dog owners. Show reply
I ordered the wrong sign by mistake, but Chris was incredibly helpful and fixed the issue before the order was sent out. Fast, friendly service and a great customer experience. Highly recommended. Show reply
When we brought home our 3-year-old German Shorthaired Pointer, he was already a master escape artist. Despite having plenty of space to roam, his habit of finding ways out was deeply ingrained and impossible to manage with treats alone. The Dog Line system was a game changer. Not only did it keep him safe and secure, but it also helped him become… Read more · 1
more focused, affectionate, and responsive to training. Seven years later, he's an amazing companion, and I have no doubt the system has played a huge role in that transformation. I highly recommend The Dog Line to anyone with a determined escapee.
I spoke to Tanya sometime ago. Her knowledge on the products were outstanding. When my device arrived I called Tanya and she helped me set it up over the phone and was very patient with me. Nothing was too much trouble for Tanya and she answered every question I had. Thank you Tanya for your excellent customer service. Thank you to Colin for your very informative videos. Show reply
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I have been using this dog training collar for over 10 years with my Dachshund and couldn't be happier. Over the years, I've tried several other dog training collar brands, but this is the only one that consistently works for both me and my dog. It's reliable, effective, easy to use, and has helped maintain excellent behaviour and control. If… Read more · 1
you're looking for a quality dog training collar that delivers long-term results, I highly recommend this product.
After trying several different dog electric fencing systems, The Dog Line has proven to be the most reliable and effective solution. It works exactly as intended, providing a safe and secure boundary for my dog while giving me complete peace of mind. The system is easy to use, dependable, and has made dog containment simple and stress-free. If… Read more · 1
you're looking for a high-quality electronic dog fence or dog containment system, I would highly recommend The Dog Line.
We absolutely love our electronic dog fence system from The Dog Line. It has given us complete peace of mind knowing our dogs are safe, secure, and contained in the yard at all times. Even when the gate is left open, they fully respect the boundary and never attempt to leave the property. The customer service from Colin and his team has been… Read more · 1
exceptional. Every phone inquiry has been handled professionally, and replacement batteries are always posted quickly when needed. It’s rare to find this level of ongoing support after purchase.
If you are looking for a reliable dog containment system, underground dog fence, or safe dog boundary solution in Australia, we highly recommend The Dog Line for both product quality and outstanding customer support.
I was having trouble adjusting the size of one collar. The other was fine. I thought the collar was faulty. Colin was so helpful and patient trying to explain to me how to adjust it. Eventually after he left a detailed message and sent an email with diagrams of how to fit it, I finally got it. Exceptional customer service even when dealing an id*ot like me! Show reply
I live on a rural property in Central Victoria. I purchased my Dog Containment System from The Dogline in 2015, as i am the owner of Maremma Sheepdogs. My system still works today, as well as it did when i first had it installed around my property. I live on a very busy main road, and as Maremma's are notorious escape dogs, this system has never… Read more · 1
failed me. It has kept my dogs safe, and secure for all of these years. Colin, and his team are also very helpful with any questions you have. I highly recommend The Dog Line.
The Dog Line company has been a great business supporting the needs I have for training collars for my very different sized dogs. Always great service and quality products! Show reply
Our dogs used to constantly find a way out, even with a standard electric fence in place. Since switching to the Dogline radio fence and collar, the difference has been incredible. Training was quick and effective—our Lab and Maremma learned fast and haven’t tried to escape since. We couldn’t be happier with the system and would definitely recommend it to others! Show reply
The DogLine has amazing customer service as well as as a great product. Messaged them over Easter expecting a response later in the week, and to my surprise a response came that day. Good customer service is rare these days and the dogline is outstanding. I wouldn't buy anywhere else. Have 3 mini collars, 800m of perimeter line and have had it for 12 years. One of the best purchases I have made for my dogs. Show reply
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Hi Alan, Thanks for your honest feedback—we’re… Read more