Best Pet Shops
Petstock 🏆 2026
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At the Birtinya Petstock the staff are very helpful with advice and recommendations as they are genuinely interested in assisting the customer buying the right food, toys, collars, beds etc. for their pet.
Pet Circle 🏆 2026
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I have had a bad experience in the past with Pet Circle. I have when following up on my order been lied too by the staff when speaking to them… Read more
regarding the status of my order. However, inevitably the order did eventually arrive. They seem to have improved their delivery service a lot since the first incident, and I am much happier with my purchases. Prices seem a little high for some products but most of all they are very competitive. I would recommend shopping with Pet Circle. Keep up the good work.
Budget Pet Products 🏆 2026
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I love the website - so easy. Quick delivery and never any problems.
Petbarn 🏆 2026
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Have been a member with Petbarn for many years and only recently that I’ve discovered express delivery service (within 2 hours) and haven’t been… Read more
disappointed by it. I just ordered two items today at 09:40 and already have them delivered by uber driver at 10:15!!! That’s a ⭐️⭐️⭐️⭐️⭐️ service and loving it! Thank you, Petbarn.
Pet Chemist
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Very fast and very reliable service. Great experience from order to delivery! Thankyou
The Vet Shed
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Excellent service fast delivery couldn’t as for more. Bella loves her bully sticks. Thank you so much
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Very Happy Customer – Easy to order, free delivery (for 20kg bag of puppy food), well packed and arrived on time!
The Brooklyn
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Omgoodness. I have upgraded to the new version dog bed. Still fluffing it out, and my dog could not wait to get on it. Within minutes he was out like… Read more
a light. He loved the last one amd no doubt has welcomed his new one in a flash Thank you Brooklyn for the best bed ever. Raph the pug is super impressed.
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The team at Dogfriendlyco have been incredible. I messed up the size for my order and they replaced it with 0 issues, allowed me to change colour and… Read more
items that they had available. They communicated consistently and were so unbelievably kind the entire time. Really grateful!!
Pawezy
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We are so happy with the harness. I had to reach out to the company to adjust my order after I placed it. They got back to me with a solution quickly… Read more
and all was sorted with ease. My dog is very big. Walking him is so easy now. The harness offers so much control. I have used many other harnesses with our previous dog. This harness is an instant hit. No need to buy another brand ever again. We couldn't recommend Pawezy higher.
Barney Bed
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Our dogs used to sleep on an old couch in our living room, now they have their own Barney Beds and they sleep like babies, the kinds of babies that… Read more
sleep, that is. Visiting dogs and their humans love them too and I think they make the whole room look a little more inviting.
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Superfast delivery, great price and products with long use by date - very happy with service and value.
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Didn’t even buy anything they bait you with a “mystery” discount only to get you to give them your email AND phone number, then you still don’t know… Read more
what the discount is until you enter the code into the checkout and sure enough it takes 1 dollar and 30 cents off the order. Wow what a discount.
Pawssum
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Dr Stephen went in to see my Molly girl at the Melbourne Quarantine Facility as she had stopped eating. He was able to give her a good look over and… Read more
some appetites stimulants which helped and she was fine for her last couple of days there. Very appreciative of the care provided and would definitely recommend Pawssum Vets to anyone looking for in home vet care.
Aquatic Supplies Australia
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They are slow with actioning dispatch. Rude and after they ignored me I put up warning in facebook as you can't actually put a review on their home… Read more
page, this is one of the replies:
On Wednesday 29 April 2026 at 10:18:15 am ACST, Aquatic Supplies <> wrote:
We are reporting you to ScamWatch and the Police for this harassment.
Do not contact us again.
[Name Removed] Aquatic Supplies Australia Pty Ltd Web: aquaticsupplies.com.au
Facebook Messenger PO Box 7076 Greenway ACT 2900
Then I receive a slim coat not antibiotic.
Then I received this. I wasted over 40$.
I don't recommend them at all
We will be commencing legal action against you for defamation in court.
Petzyo
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We have struggled to find a kibble for our “teenage” GR from day 1. He either gets itchy skin from hidden chicken & grain, a runny bum or a revolting… Read more
combination of both But now we have Petzyo on board. Archie’s coat is healthy, his poops are ideal and he absolutely devours his meals We are also so pleased that this is an Aussie company. It does actually feel that the Salmon and Ocean Fish is made for Archie
Sash Beds
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A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more
hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.
Mighty Munch
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The team at Mighty Munch are awesome- my initial order was held up and not delivered from Eastern Creek postal Centre, and when advised the staff at… Read more
MM immediately couriered two bags to my State - exceptional service. My Cavoodle looks forward to one each morning so they must be delicious and her teeth are now excellent with no plaque build up - awesome product and company!
Olly's Box
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Boogie absolutely loves her Ollys box and is always diving in nose first to pick out her favourite toy and treats. We absolutely love seeing her this happy! A big paws up from our Girl Boogie
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Responsible Pet Breeders Australia have been amazing to deal with during my girls first litter.
PetO
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Great value item. Fast and easy checkout and speedy delivery to the door.
Petpost
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I have now purchased twice with no issues. Really happy with pricing, and shipping has been very fast. Good communication regarding shipping too. Will definitely use again.
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BUYER BEWARE – La Luna Pet Care I used La Luna’s online quiz to find the correct pet door insert for my patio door. Based on their own… Read more
recommendations, I purchased the product they suggested — only for it to arrive and not fit at all.
We followed their return process and sent it back in otherwise perfect condition. The only issue? There was a tiny pencil mark (literally a millimetre or two) from the installer trying to measure and make it fit. A mark that could easily be wiped off.
La Luna has now refused to refund us, claiming the product is “unfit for resale” because of that tiny mark.
Very disappointing customer service, especially when we relied on their recommendation system in the first place. Please be extremely careful before ordering and make absolutely sure it will fit — because if it doesn’t, you may be left out of pocket.
Aquarzon
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Processed and delivered quickly, with obvious care taken to package items. All products were in happy and healthy condition.
Flowzy
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It requires a lot of maintenance. Water filter doesnt keep all the yuck out of the water. Needing to clean daily.
The Dog Line
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Excellent product and great technical support from Colin. We’ve two Golden Retrievers and have been in temporary accommodation for a few months with… Read more
no dog proof fencing. Within two or three training sessions the dogs understood the garden limits and we’ve had no escapes. Happy to recommend. Bob
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I ordered some ilium ear drops for my dog with express postage (hoping to avoid a vet visit with him for an ear infection). I realized after placing… Read more
the order that adding the cream could be beneficial but I'd already ordered with express postage. I emailed them immediately, asking if I could add the cream without paying additional postage. They called me first thing the next day and sorted the cream purchase, added to my express parcel and it arrived by lunchtime the next day. Brilliant service, great price. I hope the products do what they need to do and we can still avoid the vet visit (my bull mastiff is a bit of a handful when we go out)
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Purchasing a catio from Betta pet Systems was the best decision I have made for my cats. It came well packaged with very easy instructions on how to… Read more
put it together. They shipped this to Sydney for me. It was very easy to assemble and connected well to the wooden base which I also purchased. My cats are loving it and my escapee cat has now completely stopped all efforts to escape when the door is opened. I also purchased the tunnel so they have access to this outdoor space 24 hours a day. I also liked that I could choose a colour so it matches nicely with my house and fencing. I would highly recommend this product both for the high quality product it is but also for the company who went above and beyond to ensure that it would with the specifications I needed for various holes that were either cut or needed to be cut so this would work for me. This household now has 2 very happy and contended cats that get to enjoy an outdoor space safely.
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Shipped fast got exactly what I asked for, amazing looking fish they will be my go to when buying live fish online.
Specialised pet store vs general supermarket: where should I shop for my pet?
Pet stores carry a greater variety of items and brands, with some pet stores carrying as many as 100+ pet food brands. On the other hand, supermarkets do stock some items for pets, but they are limited - only enough to fill a few shelves in an aisle.
If you’re unsure of whether you can pick up an item for your pet during a quick mid-week grocery shop, or whether you’ll need to schedule a trip to a pet store, consult the table below to see what each usually offers.
| Pet store | Supermarket |
|---|---|
| Extensive range of pet food brands | Limited pet food |
| Broad range of medication + pet supplements | Basic medication |
| Dedicated pet insurance | Broad insurance that also covers pets |
| Accessories and pet training supplies | Some pet accessories |
| Sometimes offers services such as pet washes or adoption days | Don't offer additional in-store services |
What kind of items can you buy at a pet store?
Pet items and supplies sold by pet stores can be summed up into the following:
- Food: dry, wet, vet prescription diets.
- Medication: flea, tick and worm control, antiseptic, toothpaste + supplements such as rose hip powder, stress relief spray.
- Grooming: shampoo, soap, scissors, shears, brushes, nail clippers.
- Cleaning: carpet cleaning, laundry detergent, odour remover, multi-surface cleaner.
- Training: vibrating collars, clickers and harnesses.
- Pet accessories: standard collars, leashes, leads.
- General supplies: feeding bowls, litter trays, toys, plastic bags to clean up any mess while going out for a walk.
You may need to seek out a specialty store for certain animals
Buying supplies is usually pretty straightforward if you're buying for a cat or a dog, as cat and dog food and supplies are found at most supermarkets and pet shops. However, if you have another animal at home, such as a bird, reptile, guinea pig, or any other less common pet, then finding supplies may be a bit more difficult. Some pet stores may stock items for your animal, but you may have to go a bit out of your way to find the right shop.
If you're looking for specific supplies, it's a good idea to call a store ahead about their product range before you visit them in store.
Pet store services
Other than selling pet supplies, some pet stores also offer services catering to the needs of pets.
- Dog washing: Some pet stores, such as City Farmers, offer a mobile dog wash service that travels to your home. In addition to washing your pets until they’re cleaning and sparkling, mobile dog washes often provide extra services such as nail clipping, flea rinses, and an ear and paw pad treatment.
- Puppy school: this involves taking your puppy to training sessions, in which your pet will become socialised and trained to learn skills, such as toilet training, walking on a lead, and following basic commands such as ‘sit’, ‘drop’, and ‘wait’.
- Pet education: Many pet stores will also have articles and videos on their website for free, that pet owners can consult for handy tips and tricks on how to train and take care of their pets.
How much is a dog at a pet store?
The price of a dog from a pet store will depend on various factors, including age and breed of the dog. Certain dog breeds are considered to be more "valuable" than others and thus will be more expensive.
- Pure breed: A pure breed dog, such as a French bulldog, will set you back by around $5000 to upwards of $10,000. Purebreed dogs are harder to find on traditional adoption sites, as they are highly sought after. You'll most commonly find a purebreed at specific breeders.
- Mixed breed: Cross-breed dogs are common in animal shelters and will usually cost around $200 to $400. Animal adoption agencies are eager to find dogs a new home, so it's rare to find cross-breed dogs for more than $400.
Some pet stores have animals available for adoption or will facilitate pet adoption via third party organisations.
Many adopted dogs will also come already microchipped and vaccinated, as this is the standard procedure once stray dogs are brought into a shelter.
Depending on how old your dog is, you’ll need to spend money on getting your dog de-sexed, which can cost around $300 to $500.
What do pet owners spend the most money on?
Initial costs
According to moneysmart.gov.au, you can expect to pay between $3000 and $6000 within the first year of owning a pet.
Some of these costs will include getting your pet microchipped, vaccinated, and de-sexed. Other initial costs include purchasing pet essentials, such as a pet bed, feeding bowl, kennel, pet insurance, and more.
Ongoing costs
After these initial costs, the most significant amount of money pet owners spend will be on food. On average, a pet owner spends around $800 a year on premium pet food. A common challenge faced by pet owners is searching for a brand and type of pet food that's affordable, yet still addresses the nutritional needs of your dog or your cat.
Another aspect that some pet owners might have to spend a significant amount of money on is vet bills. Depending on why your pet is in hospital, you could be looking at spending a large amount of money. However, choosing the right pet insurance for you and your pet may take a weight off your shoulders, and could also save you money in the long-run.
Pet store etiquette
Buying pet supplies from an online store offers the convenience of not having to leave the house, but sometimes you’d rather go into a physical store in person so you can check for yourself whether an item is suitable or not.
So if you’re planning on visiting a pet store, there are a few things to keep in mind.
Unless the store clarifies otherwise, don’t bring your pet - especially if you’re purchasing pet supplies from a supermarket. If you want to bring your pal along for a little adventure to the store, the stores listed further below are pet-friendly and happy to welcome your pet in-store.
Of course, there are still some limitations. In general, ‘pet-friendly’ usually refers to being welcome to conventional pets like cats and dogs, as opposed to the wild possum you rescued on the side of the road.
Some stores also enforce rules, such as requiring that you keep your dog leashed at all times, or secured in a trolley. To be sure of what you can and can’t do; it’s best to consult with the online website or call up the store in advance.
Popular pet-friendly stores
- Petbarn: is pet friendly, the store only requires that your dog is leashed while inside the store.
- PETstock: feel free to bring along your dog or cat, as customers have been told they can bring their pets with them.
- Bunnings: While it isn't a pet store, Bunnings stocks some pet items, and is known to allow ‘friendly’ pets to be brought into the store - but they must either be secured in a vehicle or trolley or carried around the store.
- Best Friends Pet Store: Their website states that ‘pets are as welcome as their owners'.
Conclusion
Overall, pet stores offer all the items you need to keep your best friend happy and healthy. Whether you’re stopping by to pick up a bag of dog food, or bringing in your pet for a wash, many pet stores are convenient, one-stop shops for everything your pet might require.
Hi Happy Customer, Thank you for taking the time to… Read more