Best Couriers
PACK & SEND
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I left my mobile phone at Sydney Airport during a recent trip and needed it collected and sent home to the Sunshine Coast. Hank and the team arranged… Read more
the pickup and had it delivered to me the very next day using their express service - packaged very well.
What really stood out was how responsive Hank was — promptly answering my calls and emails despite clearly running a busy, fast-paced operation. Great communication and quick turnaround. Highly recommend!
Shippit 🏆 2026
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fast and left product neatly by front door. Great service Show details
Go People 🏆 2026
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Thank you so much for getting it right. Many deliveries don’t take that little extra step for delivery. Thanks again, bp Show details
Zoom2u
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I couldn’t fault this service as it was promt and I was in informed the whole journey Show details
HUBBED
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Steer clear,worst delivery experience no tracking no notification parcel delivered to a parcelpoint 10km away.only found parcel by chance while picking up another parcel. TOTAL AMATEURS Show details
Sendle
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Sendle is one of the most efficient parcel delivery companies – From my experience Sendle is one of the most efficient parcel companies, very quick transit and safe delivery and most importantly handled with care, bottom line no damaged goods received. Show details
McPhee Freight
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My vehicle was delivered with damage that was not pre-existing. I provided clear evidence showing that the damage occurred while the vehicle was in… Read more
the company's care, yet they refused to take any accountability or responsibility.
I had a bad feeling from the moment I collected my vehicle. When I pointed out the damage at the collection point, I was told, "Good luck, they won't do anything about it." Unfortunately, that turned out to be exactly what happened.
The customer service team was extremely disappointing to deal with throughout the claims process. Rather than genuinely investigating the issue they were dismissive, unhelpful and unwilling to take responsibility despite the evidence I provided. The entire experience was extremely frustrating.
I trusted this company to transport my vehicle safely, but it was returned damaged and they failed to stand behind their service. I would not recommend using this company based on my experience.
Australia Wide Car Transport Express
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Disgusting service and care of the vehicle, these guys are cheap but definitely very very nasty. Do yourself a favour and go with one of the mainstream carriers Show details
Hi Gavin, Thank you for… Read more
Seven Seas Worldwide
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Small shipment of 3 boxes sent from us in Essex in the UK to us in South Australia. Clear concise instructions from Seven Seas from start to finish.… Read more
Any phone and email questions were answered promptly and accurately. Additional advice was volunteered by Seven Seas at one point to facilitate movement through Customs. Tracking information was very helpful.
Big Post
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Had a query about a delivery, and Owen from big post reached out and made sure that my package would arrive in time, it was refreshing to see a company care about their customer! Show details
Interparcel
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Vintage item arrived badly damaged – very disappointing response I recently arranged and paid for the transport of a vintage item through… Read more
Interparcel, with Hunter Express being the carrier selected for the delivery.
The seller took photographs immediately prior to collection showing the item, including the wheels, intact and in good condition.
When it arrived, one of the wheels was severely damaged. The centre hub was shattered and the wheel was badly buckled, leaving the item unusable in its current condition.
I contacted Interparcel and provided details of what had occurred. I was advised that because the shipment was booked using an ATL (Authority to Leave) service, there was no included transit warranty and therefore they would not proceed with a claim.
I understand that their terms regarding transit warranty may limit financial liability. However, I found the response extremely disappointing. The absence of transit warranty does not remove the reasonable expectation that an item entrusted to a freight service will be handled with appropriate care.
What makes this even more upsetting is that this was a vintage item, not something that can simply be replaced by purchasing another one from a shop. Sourcing identical original replacement parts may be extremely difficult, if not impossible.
Even if financial compensation had been available, it would not necessarily undo the damage. The value of a vintage item is not simply its purchase price — its rarity, condition and irreplaceable nature also matter.
As a small business owner, I regularly require freight and delivery services. Unfortunately, after both the damage to this shipment and the response I received when I raised my concerns, I have lost confidence in using Interparcel for my business or personal freight requirements in the future.
I am sharing my experience so that other customers, particularly small business owners and anyone arranging transport for vintage or difficult-to-replace items, can make an informed decision.
I have photographs showing the condition of the item immediately before collection and the significant damage present upon delivery.
Smart Send
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sending mass spam emails without consent. You have been reported to ACMA and I encourage others to do the same here: https://www.acma.gov.au/spam-complaint-form Show details
Parcel2Courier.com
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efficiency and professionalism – As a customer who had difficulties with DHL, I decided to try Parcel2Courier to deliver a letter internationally and return the signed documents.… Read more
From the beginning, they clearly explained that they work with DHL to provide this service but handle all the arrangements on my behalf. I was relieved to let them take care of it. The letter was delivered right on time, and their service cost less than going directly through DHL. I’m extremely satisfied with their efficiency and professionalism. I will definitely use their service again and recommend it to my friends. Excellent job, guyys! Thank you for your outstanding work!
Transdirect
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Great prices with excellent door to door service and the tracking service captured every step. Show details
AirSea Worldwide
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Communication was great , any questions were quickly resolved. Good service Show details
Ship2Anywhere
Using Ship2Anywhere was a seamless experience from start to finish. I was able to track my package in real time, which made the whole process much… Read more
more reassuring. It arrived at its destination ahead of schedule and in flawless condition, thanks to their careful packaging. I was also impressed with how responsive and supportive their customer service team in Australia was. Highly recommend!
National Car Movers
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My car was moved securely from Perth WA to North QLD. Very happy with pick and drop off service. Show details
CEVA
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I wish I could give you a minus score. 2 cars covered vip service from Perth to Canberra. First went via Adelaide then road to Sydney then to… Read more
Canberra (2 weeks as it sat in perth for almost a week in their secure warehouse) got delivered to the house and it looked like it had done the Paris to Dakar rally. Second car arrived today (via Melbourne then to Sydney) without warning and 2 days late. This car must have been the stage test vehicle. One is a porsche the other is a VW performance model... cool 7k wasted
Hi James H. Sorry to hear about the bad experience you've… Read more (+2 replies)
Flash Couriers Sydney
Excellent! – The flash team are easy to work with and very reliable. Always quick to respond, happy to help and super professional. Show details
Yellow Express
Great experience – Dean was so good at fitting the lounges in the van. Be was patient and very helpful with carrying the furniture where we wanted them. Thanks so much! Show details
PrixCar
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Bought my ute from WA and had it delivered to QLD, organised by the dealership, PrixCar got it here a week early filthy from the trip but no damage… Read more
so no complaints.
Online tracking was a bit confusing and wasnt updated as quickly as you’d like, however Charlene from the customer help desk was very informative and followed up with her team to get me answers
Would use PrixCar again
MailPlus
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Trust worthy service – A very reliable and trust worthy courier service! Have been using them for years, stress free! Show details
Fast Courier

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Organising and processing the delivery was very easy and fast. Show details
Moving Your World
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Could not be happier with this service!! Matt's professionalism was 2nd to none..Always a very quick response to emails regarding my many questions… Read more
from myself with absolute no experience of shipping my own container from Perth to Auckland.Highly recommend this company for world wide moving!
SMB Australia Car Transport
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Warning do not use this company. They will damage your vehicle, admit they damaged it and then refuse to rectify stating it falls within there ‘wear & tear policy’. Seems to be a common issue, wish i had read these reviews sooner Show details
DAI Post
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They don’t care about anything , absolute garbage and disgusting. Delivery driver steals items in package and swaps with other cheap stuff. Show details
comGateway
Have used HopShopGo for a few years now with no hassles at all for many orders from the US. I have been using Comgateway since they changed over and… Read more
have had no issues posting packages or combining them using their Onebox service, although there were a few delays while they changed warehouses they did move all my packages over with no issues and even wiped the storage fees on those that had been sitting there for awhile. The only issue I have had lately has been using Onebox to save money, they empty all the bags of padding and fill/overfill them with items, sure this saves space but it can also damage the collectible bags which arrived at the warehouse stuffed and sealed so their resale value is higher! They are then arriving squashed out of shape and with nothing to fill them with - leading to them losing their shape and affecting resale values. (these are Loungefly bags that people collect specifically) On another occasion a fully sealed bag was opened for no reason and the packaging on one of the straps was cut off, I emailed them to ask them why this occurred when all other sealed bags had been arriving in perfect condition and was told it would not happen again but to provide the package number so they could follow up (which would be readily available to them through my orders). So the conundrum now is to either send all packages individually which keeps them in their original well protected packaging and condition or to try and cut down on insane postage charges by using Onebox and risking bags being emptied and overfilled/squashed! Not a great outcome when you are spending hundreds of dollars at a time on postage and other charges! Other than that though they have been great, packages arrive quickly with DHL express usually in 4-5 days and the free storage is great, I can see what has arrived and choose what to send and when. Highly recommend this service!
iCumulus Global Express
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Awesome buy – Item as described, looks great and the price was fantastic Show details
Shipito
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CON ARTISTS. $20 Package held hostage they demanding USA passport and drivers licence. It’s a blatant trap—they lock the account so you can't ship,… Read more
but keep the storage timer running so they can hit you with fees or eventually claim the item as abandoned. It's a predatory tactic.
They are essentially running out the clock while refusing to talk to you.
Platinum Freight Management
Awful customer service – Extremely condescending & rude! Steer clear. I called to get a quote on transporting an item. The man was so uncouth, short and made me feel awful for asking questions. No decent customer service skills at all! They deserve zero stars! Show details
Hello Chithera Aru, Thank you for your… Read more (+1 reply)
Courier services vs postal services
A courier service is a private company which offers shipping services for parcels and important documents. These companies can specialise in same-day shipping or impress you with a wide network of affordable international shipping services.
What is the postal service? They are common to every country and are government-run and funded. Australia’s government-funded postal service is called Australia Post. They typically don’t offer as many or as prompt of service as couriers do, but in turn, they are more affordable.
Australia Post offers very limited services with added weight, item, time and location restrictions. What you’re paying for with a courier service is peace of mind and ample flexibility.
Services offered by courier companies
Here are just some of the things that courier companies offer compared to the postal service:
Convenient delivery times
There are many courier services that can deliver goods within specific time frames should you require it, with many offering same-day deliveries and after-hours services (such as after business hours or on Sundays). Parcel2Courier and North Coast Freight Service are courier services that offer same-day delivery within the limits of a state.
Unlike the postal service, couriers can guarantee delivery, not just on a particular day, but during a precise time slot, making it a popular and convenient option.
Interstate and international shipping
If you need your parcels delivered a bit further out, fret not as courier services can provide interstate and international shipping at competitive prices. These services may also include customs charges as well as insurance coverage.
Tracking
A common feature included in many services is the ability to see and track your parcels in real-time. Alternatively, you might receive mobile and e-mail notifications in instances where the parcel has been picked up, is en route, 1-2 hours away and another alert after it has been delivered. This makes sure you are not left in the dark about where your parcel is. This service also allows the receiver of the packages to know when the package is arriving so they can organise their day accordingly.
Security
Many couriers automatically require a signature from the receiver of the parcel which ensures your package reaches the right person in the right place. The postal service also offers this service at an additional cost.
In addition, many couriers insure your expensive parcels for up to a certain amount for free, and can offer more extensive cover for even more pricey packages. Some may contain an excess fee, so you'll have to cover a portion out of pocket if you make a claim on their insurance. Australia Post offers free insurance for the first $100 in value of your parcel and lets you purchase each subsequent $100 of cover up to $5000 for $2.50.
Customer service
As opposed to the postal service, a private courier company’s main drawing point is its reliability and responsive customer service. Of course, this varies between companies, so make sure you read reviews of customers who have had to contact the courier when something has gone wrong or there has been an issue with their delivery.
Easy pick-up
Do you have heavy boxes to ship and no way to transport them to the local post office during business hours? With a courier service, there’s no complicated paperwork or queues, and they can pick it up straight from your house at a time that’s convenient for you.
Pet transport
A service definitely not offered by the postal service is pet transportation. Pet couriers do offer this service, however, letting you move pets and livestock from one place to another if you move homes or need your animal(s) transported to you from far away.
Is a courier necessary for me?
Ultimately, if you're sending a postcard, letter or package that isn't time-sensitive, then the postal service will do the job just fine. Couriers tend to be more useful for those with more time-sensitive needs, those looking to send something internationally, and those who want the extra features and security and flexibility benefits if they feel like the postal service cannot provide what they need.
Courier price comparison chart
Based on the notion that you wish you transport a 10kg 50x50x50 cm box from Sydney to Melbourne, these are the current prices and times you’d be looking at. All days are business days.
| Courier | Price | Time |
|---|---|---|
| Australia Post | $58.35 | 4-6 days |
| Zoom 2u | $193 | 2 days |
| Couriers Please | $66.42 | 2 days |
| SmartSend | $46.72 | 1-2 days |
| Sendle (for small businesses) | $20.70 | 2-7 business days |
Qualities to look for in your courier
If you’re going to pay more for a courier service, then you should keep an eye out for these particular qualities when reading reviews for different courier companies:
Reliability
Of utmost importance is reliability. Have people reported that their packages arrived damaged, late or never arrived at all? If so, that’s not a great indicator of a reliable courier. Many packages contain important items and need to arrive at specific times, such as for birthdays or anniversaries and you want to know you can trust what your courier is offering.
Limitations
Even though courier services offer a wider range of services than postal, they still have their limitations. Many have weight and size restrictions as well as prohibited items - make sure you find a courier service that aligns with your shipping needs.
Delivery timeliness
One of the main purposes of a courier is that they can deliver items at a very precise time or with speed, so if they are not delivering on this front, it’s best to go with a different company.
Value for money
Take time to do some research and see what prices other courier companies are offering to transport the same items and evaluate if it offers good value for money in comparison.
Pick up and drop off options
Some couriers offer at-home pick-ups and drop-offs, with seamless door-to-door delivery. Otherwise, for a more cost-friendly option, couriers can also deliver between post offices or postal lockers.
Problem resolution
In the case that anything goes wrong, how has this courier service handled it in the past? Take a look at how they treat disgruntled customers and if they offer compensation for any mistakes they have made.
Booking process
One of the best things about using a courier service is that you get to skip the queues and forms at a post office. A courier service with an easy to use and simple booking system can save you time and hassle in the long run.
Tracking & updates
The best part of using a courier service, as opposed to the postal service, is that it can come with a very transparent tracking system that lets you know exactly where your items are at all times. They also offer mobile updates which will notify you when the package is being dispatched and delivered for ultimate peace of mind.
Transparency
Look for a company that states its costs up front instead of surprising you with hidden fees later - finding a company that is transparent with its costs and delivery processes is a big plus.
Customer feedback
How you can find out all this information is by reading up on valuable reviews from other customers to see how they rated this particular courier service. You can read reviews on our website on the best courier postal services in Australia today.
Hi Ashleigh, thanks for leaving your feedback. … Read more