Best Chemists

Unfortunately their customer service is not good when an issue arises. I ordered a product and I believe it was faulty but unfortunately Pharmacy… Read more

Online has not been particularly helpful with helping me arrange a refund (which they legally are required to do in this case). When I initially emailed them about the issue, they responded within 24 hours to ask for the batch number, but with subsequent contact, they're not getting back to me for 4-5 days - usually with me re-emailing them to try to get a response. Once again its been 4 days since I emailed them asking them again to assist me with a refund but again haven't heard anything, and their previous responses have not been helpful in the slightest.

Pacakge with items arrived quickly. Long expiration dates on relevant items. Easy and quick process. Great product range.c

I purchased the polyphenol rich Oil. The taste is really pungent, I cannot. Get used to it. I have Four bottles sitting here. They just keep sending more. Impossible company to deal with. Quality excellent,

Terrible delivery. 10 days still waiting. Now I find my parcel at post office. Someone has been home for to uni break also I have a big box at from they could've put it in.n plus had to pay money for delivery. Joke

Amazing quick service. Product was at my door within days of ordering. I’ll definitely be using them again.

Exceptional customer service. They contacted me to inform me that the gift pack I ordered couldn’t be located. They asked if I wouldn’t mind… Read more

receiving the items separately instead of the gift pack, which I agreed. I received it and they have packed tons of free samples in a little cute bag along with the products. They went above and beyond for a minor inconvenience. Will definitely buy from them again.

Strong, smooth, and reliable. Quick response from the customer service. Many thank!

Fantastic, I looked everywhere for this particular brand and style of tea I love - Higher living cocoa and chilli tea. This store had it in stock. I… Read more

was dubious because it didn't look like I could get it anywhere else, but I took a punt and I was so pleasantly suprised. Tea arrived SOOO quickly and it perfect condition and it was the true product. I'm so happy! Thanks so much.

The website is selling artificial/counterfeit Embryolisse products and deliberately makes the return process difficult/impossible (doesn’t accept if… Read more

the product has been opened, which you need to do in order to check the product). In the picture I’ve uploaded, the product on the right hand side is the genuine product, the others are what I purchased from MedCart.

Slow to send...Think twice before ordering from this business if you want your goods in a reasonable time frame. It seems very little product is… Read more

carried and on shelf and goods are only ordered from suppliers upon receiving customer orders similar to that of drop selling practices. Nothing i ordered was overly special however was informed everything ordered required ordering from suppliers when i enquired what was the status of my order some 4 days after placing it. Have ordered from other health food suppliers and received goods within 3 or 4 days of ordering. The businesses website lists positive feedback only.

Site says same day delivery for metro areas. I'm Sydney metro. Ordered Friday morning and I only got a notification that the package was sent… Read more

Monday at 4:30pm. I needed this over the weekend and wasn't able to get to a chemist in person, so now I'm overdue taking the medication. The only reason I went with this company is because they promised same day delivery.

Absolutely sensational service from Simon and staff. The product pricing and postage options were excellent and i could not recommend these guys more highly. Customer care was the best I have experienced in a long time.

Do not order from this store – Item not shipped after a few weeks, contacted to cancel order as took too long and no longer needed. Said they would reimburse and still waiting 3 months later, several emails and phone calls yet still not complete.

I’ve ordered Cenforce from this site a couple of times now and it’s been a smooth experience every time. The product works exactly as described –… Read more

really effective and reliable. Shipping was way faster than I expected too. Got my order within a couple of days! Highly recommend if you're after something that actually works and don’t want to wait forever to receive it. Will definitely be back again.

The staff are wonderful. Always willing to help their customers. Sam is a great pharmacist. I wouldn’t go to any other chemist in Sydney. Kylie

The best – Knowledgeable, friendly & open long hours. Scott & his staff give great service

By ordering online, I normally don’t expect much of customer service. However, the pharmacist, Shadi, was extremely helpful. Not only helping me to… Read more

expedite my prescription sent, but also double checked my correct dosage. (And, he was right, I did ordered the wrong one online) Luckily, he got me the right one. I’ll continue ordering from him and highly recommend this online shop.

Easy as to order scripts on the app. Added escript and ordered for delivery straight away.

Very bad Service at Nelson Bay Terry White Chemist – Worst service ever! Would not give accurate advice on product unless I paid for it The pharmacist was in a very bad mood. Has been reported!!!! Show details

I’ve been going to Priceline Hornsby for years, and it’s about time I recognised them for the great job they do. The pharmacists are very… Read more

professional, very knowledgeable, and always happy to help with anything. Just yesterday I went in to ask about a cholesterol medication I am on, but had run out and wouldn’t be able to get a script until Monday when my doctor was available, the pharmacist was lovely, looked up that it was my regular medication and was happy to cover me until I got my script. It’s great to have local pharmacy that you know will look after you.

Always happy with the service and the quality of the products at Cincotta Chemist.

Made an order for two small items. They separated them into two packages and charged me double postage.....and, would not listen when I complained.… Read more

It took them 2 days to get the parcels to Australia Post and, I still haven't received my order. Never buying from them again. I have found alternatives and will use them instead.

scammers – scammers i placed an order for 2 items placed order monday with express shipping and still no sign of my order says they in cold coast but the phone number is a sydney number they don't return calls causing me a lot of anxiety and stress

I have ordered a product from Pharmacy Direct online on the 14th August and got an update via email on the 20th for delay on the product delivery. I… Read more

emailed them a week after to get an update on the ETA but there was no reply. I called customer service on the 27th to get some answer and the lady on the phone was lovely, saying she has raised a ticket for the warehouse to email me of the progress. No email from them, but today on the 2nd September, they emailed me saying there are significant delays and just refunded me. Now I need to urgently look for a replacement product due to this delay and delayed communication. They could have told me earlier and I would have ordered from a different store. Never purchasing from this store again.

I had a wonderful experience with the customer service representative I needed to contact to amend delivery details (my own fault!). The lady who… Read more

answered my call was genuinely caring, and listened to my issues (why I needed what I had ordered) patiently and without judgement- showing me courtesy and kindness above and beyond what is expected. I had my order within 24 hours and absolutely no issues with the product. Wonderful customer service in my experience. Thank you

Fast delivery – Competitive, fast delivery, obtained a product that I get not get elsewhere

Ask for refund after they can not deliver items you order – Every time i sent an email, 2 minutes later a response. After I ask pls cancel order no response for 3 hours, then sorry we have already posted it. Sorry really poor customer service. Use another store

easy transaction and quick delivery to Victoria. Great service Thank you.

I've always loved buying the glucojel jelly beans not happy that you've changed the brand to gello beans they are not the same the outside is too thick and sugary with not much flavour inside now I have to purchase them from other chemists.

Wrong product advertisement - Alka-Seltzer. Not displaying ingredients content of the products – I have a need for Alka-Seltzer tablets once in a while when I over eat and have heart-burn or indigestion. I have always used Alka-Seltzer for this.… Read more

Recently I tried to buy some and all the ones I found were just having 324g Aspirin as ingredient and most of the advertised products online claimed the product is for headache, body aches and pains. Not what I am after. Then while searching, I found the Mail Order Pharmacy site, where their advertised product says: "For fast and effective relief of headache with upset stomach, particularly due to too much to eat or drink.Also recommended for body aches and pain and neuralgia.For simple sore throat use as a gargle …" The category this product is classfied under is: "Category: Ant Acids & Heart Burn". What I received is the Alka-Seltzer "Aspirin" version, not what should be for antacid and heart-burn as found on Amazon: "Alka-Seltzer Heartburn Relief Extra Strength Effervescent Tablets, 4-in-1 Relief from Heartburn, Sour Stomach, Acid Indigestion, and Upset Stomach, Dissolvable Antacid, 24 ct"... I called the "Mail Order Pharmacy" and had to argue with two people there trying to ask me to pay for the return of this product. Finally the last person on the phone agreed to send me a free return envelope. I asked that they correct their web page advertisement and the person hung up the phone on me. Not professional and definitely cheaters. I am an unhappy customer and the two persons on the phone where not apologetic and were not even attempting to offer a satisfactory solution until I held my ground telling them their advertisement is misleading, forcing them to visit the web page of the product I purchased and see that it is wrong. They did not even aknowledged the page is wrong. They just agreed to send me a paid return envelope! No sorry, no thank you for letting them know there is an issue. How can such company still be in business? Be absolutely sure to order the exact product from these people. Their site does not provide the detailed ingredients contained in their products. I would have never order this if they had listed "Aspirin" as only ingredient! Very cheeeky and not trust worthy!