Car Care & Maintenance Services

Outstanding service, went in there without a booking to see if they can fixs an issue with my tyre they said they can have a look, within an hour… Read more

tyre was fix, with no bookings and been a Saturday and they were busy, absolutely awesome work, much appreciate thank you.

Big thanks to Indunil arrived on time, with a fast very professional job, very happy and looks like new!

Highly recommend. Easy online booking, great communication, prompt service and very competitive prices. Definitely would us again! Thank you Ben for your professionalism.

Great personality, felt at ease with him. He explained how things worked, why they didn't work in another way etc. Very knowledgeable, very… Read more

efficient. Very impressed with him. May I also say how impressed with the new way of taking our information when making the initial call for help. Fantastic improvement.

Smooth process and cannot thank Khalil enough for the knowledge he gave me and how fast everything was to get me back kn the road again!

9 years and first time asking for help. Called, left my details, yet there was a technical issue. 1st attempt fail. Went onto the app, could not… Read more

process my request. 2nd attempt fail. Third attempt I got through. Robin, the amazing NRMA man saved me from a stressful situation & got me back on the road. I wasn't at home, I wasn't even anywhere near it. I'm just glad it was in the daytime & wasn't worried about my safety. NRMA always had a good name. I will find another service. Your automated system is a fail from me & when I can't rely on a service that put more stress on what was already a stressful situation, then that is a fail.

Jamie provided a prompt, courteous and comprehensive quote I have had good advice and product from Youi previously also

Ray and the team at State Roads were excellent. Great communication, fantastic inspection, very thorough and gave me solid confidence to purchase my new car.

Great service, the bloke I got was real friendly and willing to help while I was on the road. Price be a little expensive though...

Nice and easy and affordable to purchase all within a half an hour.

Thank goodness for my NRMA membership as they saved the day after I found that my car's battery had completely died. I was lucky in that I was home… Read more

and the waiting time was surprisingly short (because the service man was already in the area). I opted to get a new battery, and it was installed expertly. I was very happy with the whole experience.

On time, lovely bloke, just done in a quick time and well worth signing up for. Thank you

The staff responded to my call almost immediately. I was told that it could take up to 90 minutes- The assistance was less than 75 minutes minutes. The roadside assistant was very helpful and friendly. I was ready to drive in about 5 minutes

Matt from Lube mobile was an absolute legend! My car broke down on the Perth highway and he was at location within the hour. Matthew investigated the… Read more

fault and with his knowledge/experience, he helped me understand the fault. The problem was my transmission had zero oil from a slow leak, which my dealership knew about and missed it at the last service which was carried out 3months ago. The car was unmovable, I got it towed and Matt stayed with me till I was safely moved from the highway. Thank you so much Matthew!

My 3rd car that’s been treated by George and again another outstanding job. George is absolutely passionate about what he does and it shows in the amazing finished product. I can’t recommend George highly enough.

Disappointing experience – I would not recommend using this service. I booked RedBook Inspect to complete a pre-purchase vehicle inspection on a car… Read more

I was considering buying. Unfortunately, during the inspection, the vehicle was externally damaged.

RedBook Inspect did acknowledge responsibility for the damage and agreed to cover the cost of repairing the vehicle, which I appreciate. However, my experience with the handling of the claim afterwards has been extremely disappointing.

I was asked to obtain quotes for a hire vehicle while the repair process was being organised. After providing the requested information, I was later advised that my claim for hire vehicle costs would be refused. This means that, despite RedBook Inspect accepting responsibility for causing the damage, I would be left out of pocket for the cost of alternative transport during the estimated four-day repair period.

I believe this is an important consideration for anyone booking a vehicle inspection. A vehicle inspection is intended to provide confidence and peace of mind, but if damage occurs during the inspection process, customers should be aware that the company’s responsibility may be limited to the direct repair costs only.

I would encourage anyone considering using this company to carefully read the terms and conditions before booking an inspection. Although the company may cover the cost of repairing damage they cause, there may be limitations around other losses or expenses that occur as a result.

I would also suggest that anyone selling a vehicle carefully considers whether they are comfortable having their vehicle inspected by this company. A vehicle inspection should provide confidence to both buyers and sellers, and damage occurring during an inspection can create a very stressful situation for everyone involved.

Another concern was that RedBook Inspect did not handle the matter through insurance, meaning I was required to deal directly with the company rather than through an insurance process. This left me navigating the consequences of an incident that was not my fault.

Overall, while I acknowledge that RedBook Inspect accepted responsibility for the physical damage, the way the claim has been managed afterwards has left me disappointed. Based on my experience, I would not choose to use this service again and would recommend others carefully consider the potential risks before booking an inspection.

Outstanding Insurance! In our case, National Roadside Assist was a separate component of a 3rd party extended warranty car maintenance policy now on… Read more

its last year of 5. National Roadside Assist provided coverage for nearly 3 weeks of car hire while car repairs were completed. The care hire claim through National Roadside Assist was professionally handled from the first point of contact and was directly paid to my bank account within a half hour of submitting final documentation from Hertz. Thank you Fabian!

Excellent service, reasonably priced and very prompt. Very happy either way final outcome.

I had a loose panel after a Kangaroo jumped into me quite some time ago. Highway Patrol kindly pulled me over and advised me to get it fixed a few… Read more

weeks ago. Didn't fine me or give me a notice. So I called Sheen at Bayswater on Friday, spoke with Sid who said bring it in after work. Thinking a quote would cost me $$$$ Sid greeted me, took a look and manipulated the panel back into place, screwed in the end and job done. No charge. That was a very very generous thing to do and I really appreciate it. So relieved in the end but this is the type of service which goes a long long way to knowing if I need them (hopefully not) then I know where to go straight off. Thanks again Sid, much appreciated and I want your employer to know this has not gone unnoticed.

Customer service by was above and beyond today. Thank you for your help and enthusiasm to offer me the right product Michael. I’ll definitely be recommending friends to come here too.

Brett was absolutely superb, great guy and great service, not all super heroes wear capes!!!

Good quality job, competitive cost and quick work at Artarmon branch.

Did the deed online, easy to perform and price was very competitive. Also changing the conditions at the end of the quote was very handy as you could change the insured value and/or the excess and get immediate costings.

Thank you so much for prompt efficient service yesterday, with my rear view mirror. Great customer service, knowledge and experience thank again

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper,… Read more

front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him.

I go there every 6 months for service, brakes ,tyres. Never had any issues whatsoever. The owner Walid is very professional and efficient in… Read more

everything he does. His service fees are very competitive and offers discount on other work thats necessary to fix.. His offsider is very helpful too. I wouldn't go anywhere else

Google the owners name [Name Removed] and click on news, according to the news media he's been charged with trying to import $90 million dollars of… Read more

cocaine. All his smash repairs were fire bombed by outlaw Bikie gangs last year, including his Portsea house. Has been stabbed and had drive by shootings from bikers as well.

He steals your car by posting dodgy adds on Google when he needs work, so when you google your insurance company you end up calling his shop instead, they play along taking your claim then send themselves out to steal your car making you hand it to them with no idea what they doing.

7 news just had Australian actor Christe Browne on asking for help as they stole her car with this advertising scam.

By the time you find out your Insurance company don't have your car it it's too late. He will not return your car, and continues on scamming the Insurance company over charging on repairs and hire car. If there is a problem and he doesn't get paid he keeps your car until you pay the bill which could be tens of thousands, if you don't pay he sells it off for parts.

Poor workmanship and very poor follow-up. The roof liner installation on my HSV Senator caused damage, including glue residue, broken trim, and… Read more

visible rippling. Despite emailing numerous times and being told the installer would contact me, no one ever did. I was forced to pay another company to redo the work and source replacement trim at my own expense. Not happy with this company and would not recommend.

I love these guys. So easy, great customer service, stand by their word. Would not go anywhere else

The lady on the phone was polite and organised a tow for me. . And the towies were friendly and took me and my bike to the mechanic