Best Kitchenware Shops
Freedom 🏆 2026
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Jasreet and Anmol took packaging and assembled couch - all good
Everten
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Taco Gift set – Happy with the taco gift set from Everten. Well packed and vibrant and colourful kitchenware. The taco holders can also be used as a sausage sizzle.
House 🏆 2026
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Razelle was helpful, although she couldn't replace my exact pan or similar i was at least given a good will pan of a small size.
Baccarat 🏆 2026
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I had an issue with my brand-new, unopened Baccarat air fryer, so I contacted Baccarat customer support. Sheen handled my warranty claim quickly,… Read more
professionally, and with great kindness. The whole process was smooth and stress-free. I'd like to thank Sheen once again for the outstanding customer service. Because of this positive experience, I'll definitely continue to choose Baccarat products in the future. Thank you again, Sheen!
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Well stocked and set out store, very clean and tidy and the staff are amazing. So caring and helpful and above all honest. Thank you ladies, you are… Read more
truly the highlight of the store and will only shop at Cockburn going forward. You are truly a credit to Kitch warehouse and all your customers.
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Why sell a BBQ in a 78kg box if you can't deliver it? Your lazy courier said he can't take it past the footpath. So how about declining orders to… Read more
apartments? And as per other reviews, a real poverty of information about when delivery was happening. Still using 1990s logistics software?
Food Vacuum Sealers Australia
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just an update i have found the perfect bag sizes i needed they were reasonably priced and for a bag of 50 a great value, so if your looking for either a vacuum sealer or bags,rolls this is the place to go
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Excellent customer service from Ryan. He was friendly, professional and quick to respond. My order was packed with exceptional care and arrived in perfect condition. thank you to Ryan and the packing team.
Arima Homewares
Super fast delivery – I ordered some cutlery sets and was so surprised to see them delivered within a couple of hours of placing the order. The product is of high quality. I will definitely buy from here again.
Soda Tap Australia
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We had a fantastic experience with Soda Tap Australia from start to finish. The service, communication, and overall product quality are absolutely… Read more
top shelf.
Ordering was simple and straightforward, and delivery was impressively quick, especially considering the item was listed as being on backorder. That level of efficiency really stood out and set the tone for the whole experience.
Where things fell apart slightly was with the plumber they arranged for installation. Plumbing Bros Sunshine Coast initially came across brilliantly, with Andrew going out of his way to shuffle his schedule and fit us in before the Easter period, which we genuinely appreciated.
Unfortunately, that goodwill didn’t last long. Upon arrival, he took issue with there being no pre-drilled hole in the sink which, frankly, is a strange expectation given most sinks don’t come with a spare hole ready to go “just in case” you might want to add another tap down the track. He advised he would need to drill one and charge extra.
We advised that this was clearly included in the package (with only stone benchtops attracting an additional fee). Unfortunately, his response was dismissive and unprofessional, even going as far as waving the drill around while reluctantly agreeing not to charge. From that point on, his attitude noticeably shifted and made what should have been a straightforward install feel unnecessarily tense and uncomfortable.
While this reflects poorly on the installer, it’s not entirely separate from Soda Tap’s overall service, as they are the ones who engaged and recommended the contractor. There does need to be some accountability there, whether that’s in better vetting, clearer communication, or ensuring installers fully understand what is included in the packages they’re representing.
That said, Soda Tap Australia themselves were excellent throughout, and I wouldn’t hesitate to recommend them. If there were a 4.5-star option, that’s probably where this lands, but 4 stars doesn’t feel fair given how strong everything else was.
Last Aristocrat
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I just love this piece. Elegant flower, beautiful and well weighted. I used it on top of a coffee table, and the detail is beautiful. Shipping was free and GST was included, so there were no surprises. Recommended, thanks!
Casa & Beyond
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I bought a "high quality stainless steel" kettle advertised as for residential and commercial use. After 4 weeks (about 20 uses) the kettle had… Read more
significant observable corrosion. The company "reviewed" my photos and would not refund the item, despite Australian consumer law requiring this when a major fault is present. If corrosion in a kettle isnt a major product fault, what is? Twrrible experience. Junk item. $90 wasted. I should have been suspicious when it came in a beat up box fully in Chinese.
Global Retail Brands Australia
It is great to deal with, no mocking around. I dealt with Kenneth, he is very professional and courteous person to deal with, and fixed my issue within 24 hours.
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First time buyer. Smooth, uncomplicated transaction. Packaged very well and super fast interstate delivery. Great piece for my kitchen and will def buy from again.
Our freezer shelves were delivered promptly and even prior to having paid - AMAZING!
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Such a treasure trove of a store. So many wonderful items to choose from as gifts or for oneself. I had a great time selecting many products and they were all delivered carefully packaged. Highly recommend
Insieme Homewares
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I love my coasters, I bought six and my house is quite old fashioned but adding pieces like the beautiful Terrazzo in inferno with two having my husband and my initials on them look fantastic and brings our kitchen into the 21st century.
Mega Boutique
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Very impressed. Products are well priced and fast efficient service. Everything arrived quickly, well packed and in perfect condition. Many thanks Mega boutique. I’ll be back again.
Bought a trolley for my pizza oven, staff were very helpful and assisted me through the whole process, advised different options and set me up with exactly what I needed. Highly recommended to deal with and very well priced too!
Cook N Dine Australasia
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Excellent addition to outdoor kitchen. I added the UltraDine MO-61 Inlay to my outdoor kitchen to complement a custom woodfire grill. The two cover… Read more
different cooking methods - the teppanyaki gives me precision and versatility, the woodfire gives me smoke and theatre. The MO-61 is well-built. 4mm German stainless steel, hand-finished. It feels like commercial equipment, not a consumer appliance. The compact size (610mm) fits perfectly in tight outdoor kitchen layouts without sacrificing cooking area. The ThermoFlex technology works as advertised. The plate forms a gentle concave shape when heated, keeping sauces and juices centred. When it cools, it flattens for easy cleaning. I've used it for breakfast cooking (eggs, bacon, hash browns), stir-fries, teppanyaki dishes, and quick weeknight meals. Heat distribution is even, temperature control is responsive, and it handles high-heat searing as well as gentle cooking. Cleaning is simple. Let it cool, wipe down with warm water and detergent. The flat surface when cool means no awkward angles or drip trays. The price point positions this as a premium option, but the build quality and performance justify it. This is a long-term investment. If you're serious about outdoor cooking and want a teppanyaki grill that matches the quality of the rest of your outdoor kitchen, this is worth considering. Would recommend to anyone building a quality outdoor kitchen.
Brodware
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Yes, the brass is solid but the shower head workmanship is not great. The water holes shoot water in different directions making the shower head look… Read more
cheap when turned on. The water flow is not directed in one area and I have a few odd strands of water shooting on the shower glass and tiles instead of on me! The photo is hard to see but have a look...I have two shower heads opposite each other and they both shoot water in silly directions.
These shower heads were especially made in the organic brass for us with a 12-14week lead time.
Rinkit
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I have made several purchases through rinkit and orders are always on time or early, also their product quality is amazing. My last order was damaged… Read more
and I sent an email. Their response was extremely fast and such wonderful customer service. If only all online stores were this easy to communicate with and fast at solving problems.
Cosmic Cookware
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Very disappointing service and product – I had a great experience with my first set of Cosmic Cookware and happily recommend to others. When it was time to add to my collection, I went… Read more
straight back to grab some more pans for my collection.
Sadly this new set (in the Cream) colour are incredibly different in quality. While my Truffle Grey colour looks as new desperate year long use, my Cream pan is ready for the bin after 2-3 months. Used on the same cooktop; with the same utensils; seasoning and cleaning the exact same way.
With literal sweat and tears I’ve managed to salvage probably 80% of the interior but the exterior is completely destroyed, colour damaged and stained.
I have provided the pictures and videos they requested. I have shown the comparison between the colours, showing that it is obviously a quality control issue. I’ve followed the instructions they provided as a fix for the staining - nothing works.
They are refusing replacement as ‘the 12 month warranty’ only covers the inside of the pan and despite acknowledging the discolouration, won’t do anything about it. I am removing my previous recommendations to friends and family and public social media pages, as I don’t feel the price (even heavily reduced as they are now) is worth it. A simple pan replacement would have given me good faith in the company, but they are refusing even this.
Please consider looking elsewhere.
Hello Kitchen
Don't buy the Cooker King 32cm white Titanium wok pan. Inferior product quality. Only 5 uses, scratches every where even though handling with care,… Read more
no metal, no high heat. It's totally different from what they advertised, Titanium shield cladding, resist scratch, it's all lies. One star given because one of the staff in Box Hill trying to help to link the communication to the sales. They don't respond on any emails sent, useless, don't waste your money and time.
Salt&pepper
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I had an issue with one of my lasagna dishes, with cracking after 3 uses. I contacted salt and pepper discussing my issue and the most helpful person… Read more
Kenneth S was extremely prompt and addressed my concerns very quickly, which resulted in a replacement dish, delivered within a matter of 4 days. Amazing response and customer service
Assef's
I cannot recommend Assefs highly enough. Their RM Williams boots are exceptionally priced. The Service is fantastic. I had an issue with a Sole and Kirsty managed a resolution immediately with no issues. Great company and people.
Instant Brands
Bought two Pyrex Store It Bake N Serve 1L dishes. After a couple of uses, the lid edges snapped off. I never put them in the dishwasher so no warping… Read more
issue and never freeze contents so no freezer to microwave issues. They kindly replaced the first lid for me free off charge which was good but now the same thing has happened to the other two lids. Whilst the Pyrex dish is good the lids are useless so not leak proof anymore. Would not recommend
I had to replace and repair a part for a broken hideaway cistern. The parts were shipped quickly and when I had trouble with installation, Dean was… Read more
incredibly helpful and patient. He talked me through the whole complicated process, numerous times, until it worked! Thank you so much for helping to solve this tricky toilet problem. Verotti Bathroom Culture is highly recommended and I'll be in contact again as I have four more to sort out now. :) Thank you so much Dean.
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Knives disappointing – Knives do not last first use and it broke on the blade near the handle
Buyer beware. You can not return a faulty item to the shop. You have to email them then post back. The jar opener at $29.95 is totally useless.
Thank you for sharing your feedback, and we're… Read more (+2 replies)