Best Lighting & Fan Shops

Product as described - reasonable price and excellent post response - What more could you want? Thanks Lighting Outlet - a satisfied NZ purchaser

Really impressed with OnlineLighting service. They we easy to contact - responsive to my request and were able to organise an overnight delivery for… Read more

me. They called back when they said they would and were by far the best price available for my items. Strong recommendation!

I really like the products and customer service of Fansonline and was especially impressed with the help given today by Viggi. Many thanks!

When you want great service and great deals, these guys always deliver.

I am more than happy with the customer service. The fans arrived well before the due date which was a nice surprise. Excellent packaging. I shall… Read more

purchase again from ceiling fans direct and would highly recommend them. Thank you for the stress free experience.

After having trouble ordering on line, Mae sorted it out quickly and efficiently. Communication was outstanding and a few days later the fan arrived. Very helpful, Mae. Thanks you

Primrose was extremely helpful with all my questions and gave great advice .

Knowledgeable staff were able to give great advic. Although one item requested wasn’t in stock, I was able to get it the next day.

This is my second time purchasing from Pure Ventilation, and once again, I’ve been very impressed with the experience. This time, I called with a… Read more

question and was lucky enough to speak with Peter. He had excellent product knowledge, took the time to understand my situation, and clearly explained all the options available to me, making sure I understood the differences before making my purchase.

I highly recommend giving Pure Ventilation a call before purchasing online. If you’re lucky enough to get Peter, you’re in great hands!

Thanks again, Peter and the Pure Ventilation team.

Robin S

I was unhappy with how the product performed. The company attempted tp resolve the issue, and when that failed, promptly provided me with a full refund

I am very appreciative of Paul in Customer Service Dept in resolving issue with Wynd DC 60 fan. He always replied email promptly. Thank you for great service.

Very disappointing experience — please be careful when purchasing I purchased pendant lights worth more than $200 from this store two days ago. At… Read more

the time of purchase, I was told by the staff that globes would cost $10 each when purchased with the pendant lights. I purchased one globe and specifically mentioned that I might come back later to purchase more if needed.

Today, I returned to the store to purchase another globe. I was then told that the $10 price only applied to the particular globe that they normally sell with the pendant, which was never explained to me when I made my original purchase.

I tried to calmly clarify the misunderstanding with the staff, but another staff member intervened and began speaking to me in a very loud and, in my view, rude manner. I asked him to lower his voice because I felt his manner was unnecessarily aggressive.

He then told me that the globe price was firm and suggested that I was getting annoyed simply because the store wouldn't discount the globe. I explained that this was not about the $10. I had already spent more than $200 at the store, and my concern was that I had been given information at the time of purchase that was different from what I was being told today.

I took out my phone to record the interaction because of the way he was speaking to me. Before I could even start recording, he told me that if I put the video on social media, he would “come after me.” I found this statement extremely intimidating and concerning.

I am considering reporting the incident to the police and seeking appropriate legal advice regarding the threat made to me.

This review is not about a $10 globe. It is about clear communication, how customers are treated, and what I felt was an intimidating response when I raised a legitimate concern about information I had been given at the time of purchase.

Based on this experience, I would strongly recommend that customers clarify all pricing and conditions before making a purchase, particularly if relying on information provided verbally by staff.

We have used Sunled three times now. Office lighting, office heat pump hot water and now our home Heat Pump hot water replacing a Gas constant. Dealt… Read more

with Sledge this time and everything went perfectly from first call through to completed installation. All tradies were excellent, on time, efficient and left no mess and removed packaging and old unit. Very happy with the whole process. Excellent company and staff.

Great product, awesome service, really appreciate them going the extra mile! Lights came to me in NZ from Australia and were here super speedily as well. Would highly recommend and would absolutely use again. :-)

Really good experience with Claro. We ordered multiple fans. After 2 years, one of the fans had an issue, but the Customer Service team were happy to… Read more

send a replacement quickly when we lodged a warranty issue. Overall, very happy with the Fans themselves, they are quiet and powerful.

Great sales service and technical advice. Easy to install and nice and bright. For the first few weeks we were always looking to turn off the lights in our previously dark dining room.

3 in 1 light for bathroom is still in warranty and the heat lamp has burned through the connectors. Report from electrician provided to JD lighting… Read more

who thrn requested i pull it out, send it back and THEN they will send another. Expecting I have no light in the bathroom, a hole in the ceiling in the middle of winter and get an electrician out twice to remove it then back to reinstall it. Ludicrous. They didnt even respond after that. Just sent me a link to rate the so called 'service'.

Arup helped me with remotes for my fans. Great service

I bought 5 of these expensive fans thinking I was buying the best quality fans for my renovation. So far three controllers have failed - they sent… Read more

out replacements free of charge but they are a real pain to swap out, really bad design. One of my five fans has the integrated light - it flickers / strobes at low dim levels. These are cheap rubbish - you can get the same quality for a fraction of the price - stay away.

Ordered a few lights online and the whole process was simple. Good prices, quick delivery and everything arrived safely.

I ordered some lamps critical for a project handover on a Thursday morning.We paid the overnight rate for freight and the Liquid LED site said we… Read more

would receive our lamps the next day(Friday) . It's now Tuesday and the Australia Post tracking is showing that the goods are still in Chullora .Australia Post haven't even got the parcel yet from what i can see . I tried to ring and got an automated message asking me to email . I've sent 2 polite emails and no reply . Please Liquid LED, spare me the reply saying we apologise for the inconvenience BLAH BLAH BLAH . From reading the reviews this a common occurrence . No accountability once they have your money. Will never use again Gave one star because otherwise I couldn't lodge my review

Great product, great price & fantastic fast delivery. Thank you very much!

Happy customer – Very prompt service and great product.After sales service is very good highly recommend this company and product.

The downlight fitting is great, high quality etc and casts a nice glow, BUT please be aware that it doesn't come with a 240v plug attachment, which… Read more

would make installation easier. It's a 240v fitting, but you need an electrician to complete it, and attach it to an existing 240 socket.

Good experience – Received lights in good protective packaging. I’m Happy with the purchase and delivery.

SOLARTUBE HOME recently had a replacement repair for our very old solar tube fan in bathroom.Was always kept informed of what was happening.Your tradesmen were excellent.Guy did ours and he is very good.an excellent tradesman.

Zahra Patterson- What a legend!! Thanks for all your help and hard work!!

Beautiful high quality furniture. I absolutely love my silver mirror console which arrived in perfect condition exactly as described and pictured. … Read more

The ordering process was seamless and the delivery team kept me updated the whole time and loved that they provided tracking information. Best thing no assembly required and it arrived in a wooden crate with lots of protective packing. I would highly recommend Avant Garde Furniture,

Highly recommend Arne, good business and quality products! Thankyou Arne for the time you took to listen to our needs, discuss, explain and… Read more

recommend products that suited our individual needs!

We purchased 3 x Solar whiz BAL40 residential units each with day/night operations and hygrostat & thermostat kits prewired. We didn't require the solar panels as we already have solar installed on the house so this saved us money.

Arne is very honest and was quick to respond to our enquiries. Arne even found a cheaper freight option than sending to our home address and dispatched them quickly so the roofing team could install them whilst reroofing our home. much appreciated!!!

The thermostat and hygrostat were easy to program after googling settings for our area.

The units appear to be very high quality and well made... we're proud to support Australian businesses... we recommend you do too!

Thanks again Arne! Regards Lester and Jen

Woodroffes installed 3 sky lights for me - 1 in my home and 2 in my country property. the extra light is amazing and their product quality and workman ship was exemplory. I would higly recommend them. rob .