Household Utilities

Customer service excellent. Problem solved easily. Understanding very clearly. Thank you.

reliable internet. The Customer service agent Cherry was very helpful.

A special thanks to Rich for his quick help and great customer service. He understood the issue straight away and managed to get it resolved within a… Read more

few hours. I really appreciate how helpful and responsive he was throughout the process. Thanks again, Rich!

Good, but they refused to give me the deal they were offering to new customers ($85/month for the first 6 months instead of the $99/month I was… Read more

paying) so I switched to Exetel ($80/month forever, barring price increases of course). I dislike businesses that penalise loyalty.

Exetel swapped me over within 20 minutes of signing up. Too easy!

Spoke to Patrice from the customer service team, staff was very helpful and provided an excellent service in resolving my issue instantly. Patrice was very courteous throughout the call, it was indeed a great experience.

Sign up was good and quick. A number of slow patches and overall not too much of an issue. Until the change the price mid promo period and would give… Read more

it back, I was in a $30 discount for 6 months. But after 3 months they had a price change so I lost that offer. Over an hour of support chat and no resolution. I've now changed providers

Jason B was excellent in assisting with my enquiries. Solved our issues promptly and assisted with creating new services too!

Competitive rate? Seriously? I just left Origin for another supplier, my last bill for a month in a small unit was $180!!! Small unit, one person,… Read more

and no aircon! My friend had a bill of $150 for a month in a big house with the competition. Without forgetting that the daily supply charge is $1.90 with origin, that is one of the most expensive of all. I have been using origin for a year and it was never cheap. I understand life becomes more expensive, but the last bill indeed was the last straw. I never give bad feedback, but this time, I really have to say how I feel. Enough is enough, Origin is definitely NOT the cheapest supplier, and NOT competitive.

Tech support from Rose,very patient,helped me with setting up the NBN .She was very professional and very kind and explained everything step by step to set up my internet

Good service and helpful. Was able to help with the problem

When I rang the queue was 66 long but I was called back, as promised, within 1.5 hours. Keith was quite helpful in explaining some complicated… Read more

billing issues and changing address procedures in a patient and courteous manner. Overall a refreshingly positive experience.

Immediate connection to a customer service person Rhitzie who gave really excellent, patient and polite service. Issue resolved. Highly recommended! Michael

I was followed up every step of the way. With I think he needs a raise.

Got connected super fast and super easy. Would recommend to others.

Very patient and helpful. He was able to make my internet work.

Fair pricing and really amazing deals. I'll forever be with More.

Honest, trustworthy and personable customer service! I haven't had a negative experience in the 7 or 8 years that I've been a customer with Mint Telecom.

The consultant is very knowledgeable, which helped me decide to sign up.

Ive had excellent service from Kleenheat Gas in WA for the 9 years since mid 2017. In the past two years my monthly charge has increased 60% for no… Read more

change in my circumstances. Most business models prioritise attracting customers than rewarding loyalty. It's my only reason for making a change.

I’ve had the service for a couple of years now. Rarely ever have drop out, which I had lots of with my “big” provider in the past. Great customer service.

Daily drop outs - not acceptable in current environment – Have been with Spintel for exactly four years (Bulimba, QLD). All well and good until the daily drop outs started in the last 3 months or so. Given… Read more

my other half and I work from home, that's just not usable NBN. I could call and join the call centre run around - but with a few clicks I've moved to a new vendor; cheaper (from 100GB to unlimited) and working.

Voit service is rubish This service is crap customers have to call 10 times for the call to go through and it leave a miss call on the other end but it dont ring. Avoid at all cost

Jason from tricon team super efficient in changing over new sim card

I've been a customer of Australia Online for over 20 years. Their technical support and advice is excellent. Their sales support is excellent. They have a strong customer focus and I'm a VERY happy customer.

I signed up recently for internet for my elderly mother who is in a nursing home. We had some difficulties connecting. I was blown away by the… Read more

proactive service from Leaptel. They reached out to me multiple times to check why we hadn't connected and they patiently talked us through the steps to check and resolve the issue. Best internet company I have ever dealt with! We changed because the previous provider kept dropping out. So far there are no such issues with Leaptel.

Mae Was helpful and sorted out my porting issue and eSIM activation. She also called me back when she said she would.

Having been an Internode customer for more than 25 years I decided to cancel, due to their price increase. Internode was by far the best ISP in the… Read more

Australian marketplace, but has gone dramatically downhill since TPG took over. Their price-service ratio is now 100% weighted in favour of TPG.

Don't go there!!!

I swapped to Neptune to get better ping to Asia for a lot of games i like. World of Tanks ect, i went from 150 ish to less then 100! Sadly the 2… Read more

cables going to Singapore atm have been cut and it has shot back up, this is 100% not there fault and they have been very active on updating the issue.

This is the type of ISP you want to have, great support, great peak download speeds, great gaming pings

Still early days, but I'm very happy with Amber so far. Able to turn a profit most days, even on days I have charged the EV.

I called for assistance regarding billing and lovely Ms Angelica did not disappoint, so grateful for she’s always ready to help.