Insurance

The representative was polite, on task and easy to understand and deal with. Very happy with the whole process and outcome even though it went a bit longer than I had expected. Overall excellent service.

I’m so glad we have signed up to Teachers Health, the plans are easy to compare and they cover so much more the other health insurance companies.… Read more

Jonathan from Teachers Health was absolutely amazing he explained in detail all of the policies, which made it easy to work out the best cover for our needs.

The customer support lady i spoke to was very helpful and could not have been any better. I was very impressed with the service.

Great customer service from Anna, she was one of a kind!!

Always a pleasure dealing with this company - never had a problem yet with any enquiries, and the time we did have claim it was handled professionally and speedily. I'll be back

easy to deal with via phone, helpful, efficient and polite.

Easy to complete application and good cover with clear statement of benefits

I recently spoke with Jonathan from Australian Seniors Funeral Plan and I’m very grateful for his help. He was so friendly, approachable and… Read more

genuinely lovely to speak with.

Jonathan was very knowledgeable about the products and explained everything clearly and patiently. He answered all my questions and made sure I understood everything without making me feel rushed or pressured in any way.

It’s not always easy talking about funeral plans, but Jonathan’s kind and reassuring manner made the conversation much more comfortable. I really appreciated his professionalism, honesty and willingness to help.

Thank you, Jonathan, for your time and for making the whole experience so easy and pleasant. Your customer service is a credit to Australian Seniors.

Wish you could do more then one policy at a time when you have a few trips to book. Price is good and cover. Also if it saved all your medical pre… Read more

existing conditions instead of having to enter every time, just to make my life easier. Been using insure and go for many years. Thank uou

No fuss,easy to do a claim,communication is really great too! Well done team at Bow WOW Meow.

Easy process. Pre-existing medical conditions easily identified and can be worked thru/declared

All is good the process was easy to follow up and complete application.

Terrible company - the app never works - and they never answer the phone. Go with BUPA.

Initially, great, cheap, and very good at submitting and executing claims. However, they will scrutinise large or ongoing health issues to look for… Read more

loopholes or minor, nondescript previous visits, and use this as an excuse to claim pre-existing conditions before the initial cooling-off period. (We had a skin allergy issue with our dog.) Next, I had to fight them on 3 separate occasions, all the way, using their own policy, as they tried not to pay out claims and instead returned a payment without admitting fault. The last BIGGEST issue is that, because pet insurance is not regulated, they will increase repayments at every renewal, citing rising vet costs as justification, but this is false, as that is not the case at veterinary clinics. This is done to get you to cancel as your dog ages and more health issues potentially appear. At the end of my dog's life, I was paying $315 per month for an 80% return on claims with a $100 excess. I was trapped by the time I wanted to switch; it wasn't possible. He passed at 12 years and 8 months and was insured with them his whole life.

I didn't make a claim but revised the start time for my travel. This was done promptly.

They paid out no questions, that's a measure. I got a comprehensive plan, which included war zone countries (Israel, Myanmar), understanding it only… Read more

covered non conflict injuries. There are not many companies that do so, so the extra cost was acceptable.

We were travelling from Iceland to Greenland when the plane aborted due to technical issues.

The claim was for a connecting ferry in Greenland, and the transfer to it (via a small boat). Total claim was $2634.10.

It was paid out in full, no questions asked. The payment was timely, being only 2 weeks post the claim. I had paid $2000 insurance for a 3 month trip.

Cannot but be happy.

Clear and good advice. Felt comfortable when talking to the representative.

Aami's renewal for my two year old swift was going to be $1700 - $400 more than last year and yet I hadn't had a claim. Youi's price - $970. And with some added extras. Process was easy and efficient. Great work.

An insurance company that was actually there when my pet needed them I have three cats insured with Knose, and after my experience with Cleo’s… Read more

recent dental treatment I genuinely wanted to take the time to leave them a great review.

Cleo needed significant dental care, and Knose’s coverage took an enormous amount of financial stress out of an already worrying situation. As a pet owner, there is nothing worse than having to think about money while you’re trying to make the best medical decision for an animal you absolutely adore.

The real test of pet insurance isn’t when you’re paying the premiums - it’s when your pet actually needs treatment. Knose was there when Cleo needed them, and that means an enormous amount to me.

I’m incredibly grateful for the level of cover I chose and for the way her dental care was handled. The experience has also made me very happy that I chose Knose for all three of my Sphynx cats - Cleo, Luna and Zeus.

Thank you to everyone at Knose who helped with Cleo’s claim. You didn’t just help pay a veterinary bill; you gave a worried cat mum the freedom to concentrate on getting her baby the care she needed.

Five very enthusiastic stars from me - and three slightly wrinkly ones from Cleo, Luna & Zeus. ⭐️⭐️⭐️⭐️⭐️

THANK YOU, KNOSE! Love, Cleo One very grateful (and freshly dental-ed) little wrinkle

Very speedy service when my car wouldn't start. Highly recommended.

Club Marine have been absolutely fantastic with our claim I have spoken to the team as well as emails throughout could not be happier and would highly recommend for your boat insurance

QBE offers lower price compared to our current insurance company hence we switch our home and contents insurance to QBE.

Just changing over to Fetch Pet and needed to ask a question and add details after downloading App. This was done very easily and quickly and sorted for me. Looking forward to my Fetch cover

I have never had to claim. this is more about admin. I wanted to extend, but that happened on a Saturday. they dont answer the phones on the… Read more

weekends. I guess their medical emergency line would be different, but I dont know. I logged in to extend online, and it said, sorry this function is temporarily out of function, I called, but no one working weekends. Pretty poor form for a travel company. on this alone, im never using again. why would I? get a company that cares enough to have someone available to fix stuff on the weekend, or to have their website up and running, or even have one of those question things on the website that is attended by a human that can help.

Information very clear and understandable and in detail so no questions at all

Adam called back at a time that suited me and was very clear and knowledgeable

Queensland Country Health is a brilliant private health insurance provider. I have been with them since 2009 and their responsiveness, efficiency and claims process has always been exceptional.

I have travelled with passport card 3 times. Each experience has been excellent. The consultants are so friendly and helpful. Lather prices are the… Read more

best. Also the fact that you don’t have to lay out money while on holiday and you have 24/7 contact. I can’t find a fault.

While on Holiday in Tasmania, a stone struck the window screen of my rental car causing it to crack. I was looking at $1200 of repairs and after… Read more

looking at some negative reviews I was truly worried I would not hear back from rentalcover.com.

Within 3 days they approved my claim and today I claimed the payment, which was instantly deposited upon pressing a button. Very impressed!

Lucy was absolutely amazing and knows her health insurance stuff. Lucy has potentially saved me thousands of dollars. Thank you Lucy.